The TJX Companies
Full Time Customer Experience Coor
The TJX Companies, Cedar Rapids, Iowa, United States, 52404
Opportunity:
Contribute To The Growth Of Your Career. Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Key Responsibilities:
Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principals using appropriate company resources and tools Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and daily activities in accordance with store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates Provides and accepts ongoing recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs during customer interactions Supports and participates in store shrink reduction goals and programs Promotes safety awareness and supports maintenance of a risk-free environment Performs other duties as assigned Who We Are Looking For:
Available to work flexible schedule to support business needs, including nights and weekends. Strong understanding of merchandising techniques Capable of prioritizing multiple tasks at one time Strong organizational skills with attention to detail Ability to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors to accomplish tasks Ability to train others One year retail and 6 months of leadership experience. A Few More Reasons to Love TJX:
Competitive Compensation Weekly Paychecks Associate Discount TAAP – TJX Associate Assistance Programs Be a part of an inclusive team Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you. About the Company:
The TJX Companies, Inc. is an American multinational off-price department store corporation, headquartered in Framingham, Massachusetts.
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Contribute To The Growth Of Your Career. Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Key Responsibilities:
Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principals using appropriate company resources and tools Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and daily activities in accordance with store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates Provides and accepts ongoing recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs during customer interactions Supports and participates in store shrink reduction goals and programs Promotes safety awareness and supports maintenance of a risk-free environment Performs other duties as assigned Who We Are Looking For:
Available to work flexible schedule to support business needs, including nights and weekends. Strong understanding of merchandising techniques Capable of prioritizing multiple tasks at one time Strong organizational skills with attention to detail Ability to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors to accomplish tasks Ability to train others One year retail and 6 months of leadership experience. A Few More Reasons to Love TJX:
Competitive Compensation Weekly Paychecks Associate Discount TAAP – TJX Associate Assistance Programs Be a part of an inclusive team Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you. About the Company:
The TJX Companies, Inc. is an American multinational off-price department store corporation, headquartered in Framingham, Massachusetts.
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