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DermaSensor, Inc

Clinical Solution Specialist

DermaSensor, Inc, Orlando, Florida, us, 32885

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DermaSensor, Inc Clinical Solution Specialist Remote·Full time Company website Apply for Clinical Solution Specialist The Clinical Solution Specialist will play a key role in accelerating the adoption and utilization of the DermaSensor solution by providing clinical education and best-practice solution design for primary care practices (private, hospital-affiliated, value-based, concierge) and with select specialty care practices (dermatology). The Clinical Solution Specialist will join a recently formed Customer Success team that works primarily in partnership with sales, account management and medical affairs to compress sales cycles and to deliver exceptional clinical value for customers during the implementation and expansion phases. This role offers a unique opportunity to contribute to the growth and success of a cutting-edge company at the intersection of AI and medical device innovation. If you are driven by making an impact and delivering an exceptional provider and patient experience that advances the standard of care, we encourage you to apply and become an integral team member in making skin cancer detection simple and scalable.

DermaSensor, Inc. is health technology startup located in Miami, Florida. We are commercializing clinical decision support tools for skin cancer evaluation that employ proprietary spectroscopic and machine learning technologies. We are working to enable all frontline healthcare professionals to quickly and effectively check for skin cancer.

Description

Serve as the clinical lead for client implementations by defining use cases, designing best-practice solutions, establishing success metrics, supporting clinical workflow/protocol development and growing clinical use of the DermaSensor solution.

Educate customers on the DermaSensor solution, its capabilities and clinical evidence to optimize adoption and ongoing utilization.

Apply deep product and clinical knowledge in each customer interaction to earn the position of ‘trusted advisor’ and to accelerate sales and implementations cycles.

Coordinate with customer success colleagues as well as with cross-functional DermaSensor team members in sales, medical affairs, product, operations, customer support and executive management to ensure successful client implementations and full-scale utilization.

Contribute clinical expertise to enhance the DermaSensor solution offering, product roadmap capabilities and customer value propositions.

Build relationships with customer stakeholders and clinical leadership to strengthen our company position.

Solicit voice of customer feedback and capture provider-patient success stories that can be documented to further differentiate our solution and to enable best practice sharing.

Develop implementation guides, clinical briefs, video tutorials and how-to ‘blueprints’, in partnership with marketing and medical affairs, to assist customers in scaling use of the DermaSensor solution.

Background and Prerequisites

Bachelor’s Degree in Nursing or Registered Nurse (RN) is required.

5+ years of professional work experience in a healthcare clinical or hospital setting

2+ years of professional work in a medical device and services company or in clinical consulting role with a healthcare company

Dermatology, oncology or skin cancer experience preferred

Experience working in and contributing to the growth of early-stage companies

Demonstrated strong organization, time management and project management skills

Understanding of FDA-regulated devices, HIPAA and compliance

Strong communication and relationship management skills, in both pre-sales and post-sales processes and engagements

Demonstrated ability to effectively communicate with customer stakeholders including executive sponsors, clinical champions, physicians, advanced practitioners, clinical staff and managers on product capabilities, clinical expectations, clinical evidence, and workflow processes.

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