New York State
Application Administrator - Project Assistant
New York State, Albany, New York, United States
Please note:
State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person. Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position. Overview
Agency Information Technology Services, Office of Title: Application Administrator - Project Assistant Occupational Category: I.T. Engineering, Sciences Salary Grade: NS Bargaining Unit: PS&T - Professional, Scientific, and Technical (PEF) Salary Range: From $86681 to $109650 Annually Employment Type: Full-Time Appointment Type: Temporary Jurisdictional Class: Competitive Class Travel Percentage: 0% Workweek: Mon-Fri Workday: From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County: Albany Street Address: Swan Street Building, Core 4 City: Albany State: NY Notes on Applying: To apply, please submit a cover letter and resume. Please indicate that you are applying for the Application Administrator position and include the Vacancy ID in the subject of your email. Your Social Security Number may be required to confirm your eligibility. Duties / Responsibilities
Under the direction of an Information Technology Architect 2 within Chief Administration Office, Human Resources (HR), design and oversee the implementation of secure and efficient enterprise applications, requiring minimal traditional coding, to meet client agency business needs. Research and analyze internal business processes to optimize and automate them. Collaborate with business stakeholders and end users to gather and document software requirements and work closely with developers to design, test, and implement new software features and updates. Partner with HR, other ITS teams, and external vendors on system optimization projects, and process improvements. Develop both existing and new interfaces, customizations, extensions, and 3rd party applications. Create custom applications using no code or low code solutions to meet specific business needs, including designing user interfaces, workflows, and data integrations. Translate business requirements into Workday processes using the no code/low code tools. Deliver ongoing technical support, troubleshooting issues, and ensuring optimal performance of Workday. Design and develop interactive dashboards and reports to provide actionable insights from data; collaborate with HR and business stakeholders to deliver accurate, timely, and user-friendly reports. Coordinate with the Business Systems Analyst 2 to develop and maintain process documentation and training materials to support change management initiatives. Retrieve reports and data from Workday as needed to support business needs. Implement solutions integrating multiple data sources and services, including API and REST services. Minimum Qualifications
Five (5) years of broad information technology (IT) experience, demonstrating a comprehensive understanding of various IT disciplines and how they intersect within large-scale organizations. At least one (1) year of IT experience must be in low code software analysis or a related technical role. Education/Experience Substitutions: Earned college degrees in computer science, analytics, human resources, data science, or a related field of study may substitute for the specified years of broad IT experience as follows: Associate’s degree substitutes for 2 years of experience. Bachelor’s degree substitutes for 4 years of experience. Master’s degree substitutes for an additional 1 year of experience. Doctoral degree substitutes for an additional 2 years of experience. Preferred Qualifications
5+ years of experience with increasing responsibility supporting the implementation and/or administration of complex SaaS systems, preferably an ERP or HR system. At least a bachelor’s degree in computer science, analytics, human resources, or data science. At least two years of SQL query builder experience. Well-developed analysis and problem-solving abilities; adept at thinking critically about software and its potential flaws to troubleshoot issues. Excellent communication skills to effectively document and relay issues to cross-functional teams for resolution. Basic knowledge of SQL, HTML, CSS, JavaScript, and general Web 2.0 techniques. Experience with database management and integrations with external systems. Ability to adapt to new features and updates on low-code platforms. Please Note:
Appointment to this position and continued employment with the agency is contingent upon obtaining and/or maintaining New York State residency within six months of hiring. Appointment to this position is not final until all agency approvals have been granted. Additional Information
Fingerprinting and background check are required for employment with ITS. Salary commensurate with experience. Benefits of Working for NYS: Generous benefits package, worth 65% of salary, including: 13 paid holidays annually Up to 13 days of paid vacation leave annually Up to 5 days of paid personal leave annually Up to 8 days of paid sick leave annually Up to 3 days of professional leave annually for professional development Health Care Benefits: eligible employees and dependents can choose from affordable health insurance; family dental and vision benefits at no additional cost New York State Employees’ Retirement System (ERS) Membership NYS Deferred Compensation Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds Public Service Loan Forgiveness (PSLF) and other programs The Office of Information Technology Services is an equal opportunity employer. We encourage all individuals with disabilities to apply. This position may require critical services to be performed outside of normal work schedule. Telephone 518-473-0398 Fax 518-402-4924 Email Address PostingResponses@its.ny.gov Address
Street NYS Office of Information Technology Services Swan Street Building, Core 4 City Albany State NY Notes on Applying: To apply, please submit a cover letter and resume. Please indicate that you are applying for the Application Administrator position and include the Vacancy ID in the subject of your email. Your Social Security Number may be required to confirm your eligibility. StateJobsNY
2025 NYS Department of Civil Service
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State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person. Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position. Overview
Agency Information Technology Services, Office of Title: Application Administrator - Project Assistant Occupational Category: I.T. Engineering, Sciences Salary Grade: NS Bargaining Unit: PS&T - Professional, Scientific, and Technical (PEF) Salary Range: From $86681 to $109650 Annually Employment Type: Full-Time Appointment Type: Temporary Jurisdictional Class: Competitive Class Travel Percentage: 0% Workweek: Mon-Fri Workday: From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County: Albany Street Address: Swan Street Building, Core 4 City: Albany State: NY Notes on Applying: To apply, please submit a cover letter and resume. Please indicate that you are applying for the Application Administrator position and include the Vacancy ID in the subject of your email. Your Social Security Number may be required to confirm your eligibility. Duties / Responsibilities
Under the direction of an Information Technology Architect 2 within Chief Administration Office, Human Resources (HR), design and oversee the implementation of secure and efficient enterprise applications, requiring minimal traditional coding, to meet client agency business needs. Research and analyze internal business processes to optimize and automate them. Collaborate with business stakeholders and end users to gather and document software requirements and work closely with developers to design, test, and implement new software features and updates. Partner with HR, other ITS teams, and external vendors on system optimization projects, and process improvements. Develop both existing and new interfaces, customizations, extensions, and 3rd party applications. Create custom applications using no code or low code solutions to meet specific business needs, including designing user interfaces, workflows, and data integrations. Translate business requirements into Workday processes using the no code/low code tools. Deliver ongoing technical support, troubleshooting issues, and ensuring optimal performance of Workday. Design and develop interactive dashboards and reports to provide actionable insights from data; collaborate with HR and business stakeholders to deliver accurate, timely, and user-friendly reports. Coordinate with the Business Systems Analyst 2 to develop and maintain process documentation and training materials to support change management initiatives. Retrieve reports and data from Workday as needed to support business needs. Implement solutions integrating multiple data sources and services, including API and REST services. Minimum Qualifications
Five (5) years of broad information technology (IT) experience, demonstrating a comprehensive understanding of various IT disciplines and how they intersect within large-scale organizations. At least one (1) year of IT experience must be in low code software analysis or a related technical role. Education/Experience Substitutions: Earned college degrees in computer science, analytics, human resources, data science, or a related field of study may substitute for the specified years of broad IT experience as follows: Associate’s degree substitutes for 2 years of experience. Bachelor’s degree substitutes for 4 years of experience. Master’s degree substitutes for an additional 1 year of experience. Doctoral degree substitutes for an additional 2 years of experience. Preferred Qualifications
5+ years of experience with increasing responsibility supporting the implementation and/or administration of complex SaaS systems, preferably an ERP or HR system. At least a bachelor’s degree in computer science, analytics, human resources, or data science. At least two years of SQL query builder experience. Well-developed analysis and problem-solving abilities; adept at thinking critically about software and its potential flaws to troubleshoot issues. Excellent communication skills to effectively document and relay issues to cross-functional teams for resolution. Basic knowledge of SQL, HTML, CSS, JavaScript, and general Web 2.0 techniques. Experience with database management and integrations with external systems. Ability to adapt to new features and updates on low-code platforms. Please Note:
Appointment to this position and continued employment with the agency is contingent upon obtaining and/or maintaining New York State residency within six months of hiring. Appointment to this position is not final until all agency approvals have been granted. Additional Information
Fingerprinting and background check are required for employment with ITS. Salary commensurate with experience. Benefits of Working for NYS: Generous benefits package, worth 65% of salary, including: 13 paid holidays annually Up to 13 days of paid vacation leave annually Up to 5 days of paid personal leave annually Up to 8 days of paid sick leave annually Up to 3 days of professional leave annually for professional development Health Care Benefits: eligible employees and dependents can choose from affordable health insurance; family dental and vision benefits at no additional cost New York State Employees’ Retirement System (ERS) Membership NYS Deferred Compensation Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds Public Service Loan Forgiveness (PSLF) and other programs The Office of Information Technology Services is an equal opportunity employer. We encourage all individuals with disabilities to apply. This position may require critical services to be performed outside of normal work schedule. Telephone 518-473-0398 Fax 518-402-4924 Email Address PostingResponses@its.ny.gov Address
Street NYS Office of Information Technology Services Swan Street Building, Core 4 City Albany State NY Notes on Applying: To apply, please submit a cover letter and resume. Please indicate that you are applying for the Application Administrator position and include the Vacancy ID in the subject of your email. Your Social Security Number may be required to confirm your eligibility. StateJobsNY
2025 NYS Department of Civil Service
#J-18808-Ljbffr