Social Finance, Inc. (SoFi)
Mortgage Loan Originator, Home Equity
Social Finance, Inc. (SoFi), Kansas City, Missouri, United States, 64101
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way.
Join us to invest in yourself, your career, and the financial world.
The role
Mortgage Loan Originators (MLOs), Home Equity drive SoFi Lending Corp.’s Mortgage sales team. MLOs are responsible for the customer experience throughout the home equity mortgage origination process by guiding the member/customer through the mortgage application, creating a different kind of mortgage experience than the industry norm.
What you’ll do:
Evaluate initial loan applications and documentation to confirm creditworthiness and ability to repay
Complete initial analysis of applicants’ credit and income by verifying initial decisions and communicating this to the applicant
Communicate critical origination timeline, product, pricing, and underwriting requirements to all applicants.
Perform outbound calls to applicants and work with the applicant to ensure receipt of required documentation critical to move loans through the sales process to funding successfully.
Communicate suspense, loan approval, and/or declinations to ensure the customer is always informed.
Coordinate and manage realtors, builders, mobile signers, and other third parties.
Oversee loan process to ensure timely delivery and content communication with the borrower of initial disclosures, changed circumstance re-disclosing, delivery of closing disclosure, and closing documents.
Improve upon and refine sales and customer service knowledge and techniques via ongoing training
Maximize the number of qualified loans funded monthly
Manage and maintain your pipeline of leads provided to you from a centralized lead generation engine
Ensure all leads provided are worked with the highest degree of urgency, meeting or exceeding customer expectations throughout the loan origination process
This role will focus on originating Home Equity mortgages, but as business needs shift, this role may originate 1st Lien Mortgages
What you’ll need:
Professional demeanor and strong work ethic with the ability to establish and build working relationships with SoFi applicants, guiding them from initiation to successful completion of the loan process
Driven by high performance in a high expectation commission environment
Strong verbal and written communication skills
Industry leading pipeline management skills
Background or previous experience in financial services and sales in an inbound or outbound call center
Solid time management skills and the ability to prioritize activities
Ability to establish and maintain working relationships with team members
Must be computer literate with above average proficiency in MS Office and internet skills
Great telephone skills, including communicating clearly and effectively both verbally and in writing
Ability to learn and navigate multiple systems/applications / workflows
Ability to exhibit grace under pressure while successfully navigating stressful work assignments or situations efficiently and effectively
Ability to meet critical deadlines under stressful conditions
Self-motivated and able to work independently
Able to move between tasks and duties quickly and efficiently
Excellent organizational skills
Excellent prioritization and time management skills
Nice to have:
Two to four (2-4) years successful origination of loans; residential mortgage loan experience preferred but not required.
Strong knowledge of federal, state, and/or regulatory requirements of mortgage lending
Overall, good knowledge and understanding of mortgage products, pricing, and underwriting guidelines
Consultative sales skills in a mortgage sales organization
High-volume transaction processing experience exhibiting the ability to follow written procedures and processes with a high level of accuracy and attention to detail
Any individual state mortgage licensing is considered a plus
Ability to obtain and maintain individual state license(s) and SAFE act compliance
Please note that this job posting is an evergreen listing, meaning we accept applications on an ongoing basis for candidates in the Charlotte, Kansas City, and Frisco areas. However, it does not necessarily indicate an immediate job opening. We use this type of post because we frequently have open job opportunities for our Home Loans team. We appreciate your interest in SoFi, and will be sure to reach out as soon as an open job becomes available whether that’s immediately or within a number of weeks. Please also be assured that there's no need to submit multiple applications for the same role. Your initial submission will be considered for all relevant positions that match your qualifications by our Recruiting team.
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our
Benefits at SoFi
page!
Pay range: 15
Payment frequency: Hourly
This role is also eligible for a commission and competitive benefits. More information about our employee benefits can be found in the link above.
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
Apply for this position Mortgage Loan Originator, Home Equity
Home Loans
3 Locations
Terms and Conditions Apply. SOFI RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS AND BENEFITS AT ANY TIME WITHOUT NOTICE. To qualify, a borrower must be a U.S. citizen or other eligible status and meet SoFi's underwriting requirements. Not all borrowers receive the lowest rate. Lowest rates reserved for the most creditworthy borrowers. If approved, your actual rate will be within the range of rates listed above and will depend on a variety of factors, including term of loan, evaluation of your creditworthiness, years of professional experience, income, and a variety of other factors. Rates and Terms are subject to change at anytime without notice and are subject to state restrictions.
SoFi refinance loans are private loans and do not have the same repayment options that the federal loan program offers, or may become available, such as Income Based Repayment or Income Contingent Repayment or PAYE.
Licensed by the Department of Financial Protection and Innovation under the California Financing Law License No. 6054612. SoFi loans are originated by SoFi Lending Corp. or an affiliate, NMLS # 696891. ( www.nmlsconsumeraccess.org )
To check the rates and terms you qualify for, SoFi conducts a soft credit pull that will not affect your credit score. However, if you choose a product and continue your application, we will request your full credit report from one or more consumer reporting agencies, which is considered a hard credit pull and may affect your credit.
#J-18808-Ljbffr
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way.
Join us to invest in yourself, your career, and the financial world.
The role
Mortgage Loan Originators (MLOs), Home Equity drive SoFi Lending Corp.’s Mortgage sales team. MLOs are responsible for the customer experience throughout the home equity mortgage origination process by guiding the member/customer through the mortgage application, creating a different kind of mortgage experience than the industry norm.
What you’ll do:
Evaluate initial loan applications and documentation to confirm creditworthiness and ability to repay
Complete initial analysis of applicants’ credit and income by verifying initial decisions and communicating this to the applicant
Communicate critical origination timeline, product, pricing, and underwriting requirements to all applicants.
Perform outbound calls to applicants and work with the applicant to ensure receipt of required documentation critical to move loans through the sales process to funding successfully.
Communicate suspense, loan approval, and/or declinations to ensure the customer is always informed.
Coordinate and manage realtors, builders, mobile signers, and other third parties.
Oversee loan process to ensure timely delivery and content communication with the borrower of initial disclosures, changed circumstance re-disclosing, delivery of closing disclosure, and closing documents.
Improve upon and refine sales and customer service knowledge and techniques via ongoing training
Maximize the number of qualified loans funded monthly
Manage and maintain your pipeline of leads provided to you from a centralized lead generation engine
Ensure all leads provided are worked with the highest degree of urgency, meeting or exceeding customer expectations throughout the loan origination process
This role will focus on originating Home Equity mortgages, but as business needs shift, this role may originate 1st Lien Mortgages
What you’ll need:
Professional demeanor and strong work ethic with the ability to establish and build working relationships with SoFi applicants, guiding them from initiation to successful completion of the loan process
Driven by high performance in a high expectation commission environment
Strong verbal and written communication skills
Industry leading pipeline management skills
Background or previous experience in financial services and sales in an inbound or outbound call center
Solid time management skills and the ability to prioritize activities
Ability to establish and maintain working relationships with team members
Must be computer literate with above average proficiency in MS Office and internet skills
Great telephone skills, including communicating clearly and effectively both verbally and in writing
Ability to learn and navigate multiple systems/applications / workflows
Ability to exhibit grace under pressure while successfully navigating stressful work assignments or situations efficiently and effectively
Ability to meet critical deadlines under stressful conditions
Self-motivated and able to work independently
Able to move between tasks and duties quickly and efficiently
Excellent organizational skills
Excellent prioritization and time management skills
Nice to have:
Two to four (2-4) years successful origination of loans; residential mortgage loan experience preferred but not required.
Strong knowledge of federal, state, and/or regulatory requirements of mortgage lending
Overall, good knowledge and understanding of mortgage products, pricing, and underwriting guidelines
Consultative sales skills in a mortgage sales organization
High-volume transaction processing experience exhibiting the ability to follow written procedures and processes with a high level of accuracy and attention to detail
Any individual state mortgage licensing is considered a plus
Ability to obtain and maintain individual state license(s) and SAFE act compliance
Please note that this job posting is an evergreen listing, meaning we accept applications on an ongoing basis for candidates in the Charlotte, Kansas City, and Frisco areas. However, it does not necessarily indicate an immediate job opening. We use this type of post because we frequently have open job opportunities for our Home Loans team. We appreciate your interest in SoFi, and will be sure to reach out as soon as an open job becomes available whether that’s immediately or within a number of weeks. Please also be assured that there's no need to submit multiple applications for the same role. Your initial submission will be considered for all relevant positions that match your qualifications by our Recruiting team.
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our
Benefits at SoFi
page!
Pay range: 15
Payment frequency: Hourly
This role is also eligible for a commission and competitive benefits. More information about our employee benefits can be found in the link above.
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
Apply for this position Mortgage Loan Originator, Home Equity
Home Loans
3 Locations
Terms and Conditions Apply. SOFI RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS AND BENEFITS AT ANY TIME WITHOUT NOTICE. To qualify, a borrower must be a U.S. citizen or other eligible status and meet SoFi's underwriting requirements. Not all borrowers receive the lowest rate. Lowest rates reserved for the most creditworthy borrowers. If approved, your actual rate will be within the range of rates listed above and will depend on a variety of factors, including term of loan, evaluation of your creditworthiness, years of professional experience, income, and a variety of other factors. Rates and Terms are subject to change at anytime without notice and are subject to state restrictions.
SoFi refinance loans are private loans and do not have the same repayment options that the federal loan program offers, or may become available, such as Income Based Repayment or Income Contingent Repayment or PAYE.
Licensed by the Department of Financial Protection and Innovation under the California Financing Law License No. 6054612. SoFi loans are originated by SoFi Lending Corp. or an affiliate, NMLS # 696891. ( www.nmlsconsumeraccess.org )
To check the rates and terms you qualify for, SoFi conducts a soft credit pull that will not affect your credit score. However, if you choose a product and continue your application, we will request your full credit report from one or more consumer reporting agencies, which is considered a hard credit pull and may affect your credit.
#J-18808-Ljbffr