Norwest Venture Partners
Senior AI UX Designer & Prompt Architect
Norwest Venture Partners, Enterprise, Oregon, United States, 97828
About AbsenceSoft
Developer of leave management software designed to ensure compliance with federal, state and municipal laws and regulations. Job Description
We are seeking a Senior AI Experience Designer & Prompt Architect who blends traditional UX design practices with cutting-edge AI interaction design. In this role, you will lead the crafting of intuitive, aligned, and trustworthy experiences across LLM- and agent-powered systems—where the prompt becomes the interface. We’re looking for a UX leader ready to push the boundaries of interaction design—crafting meaningful, expressive, and responsible experiences with intelligent systems. Who We Are
AbsenceSoft is elevating the leave and accommodations experience and is looking to hire amazing people like you! We create user-friendly, secure, and compliant technology that empowers employers to bring humanity, certainty and efficiency to the leave and accommodations experience. Leading With Our Core Values
Make a Difference. We are inspired to make an impact through our hard work, talent and passion. Team First. We are driven by team spirit not by self-interest. Own it. If we say it, we mean it. Everyone Matters. No matter your background or experience, everyone's voice holds value here. What You’ll Do
Design user experiences that incorporate natural language interactions with LLMs and agentic systems, focusing on usability, clarity, and alignment. Conduct user research, persona development, and journey mapping to understand user needs, pain points, and opportunities for intelligent automation. Craft, iterate, and test prompts that guide AI behavior—including tone, style, instruction strategies, few-shot examples, and function/tool usage. Prototype AI interactions using low- and high-fidelity tools, including prompt libraries, sandbox environments, and conversational UI flows. Build prompt evaluation protocols, including hallucination detection, instruction following, response quality, and output consistency. Apply techniques such as chain-of-thought prompting, ReAct, self-reflection, tool-chaining, and autonomous prompt loops. Collaborate with product, engineering, data science, and compliance to align experience goals with technical feasibility and regulatory expectations. Design for multi-modal interfaces (text, audio, visual) and anticipate UX considerations across different user types and accessibility needs. Define the experience layer of intelligent systems—including fallback logic, transparency, user agency, and correction loops. Serve as the creative force behind scalable AI interaction frameworks for both internal tools and customer-facing applications. Participate in a highly compliant environment while assisting to maintain company controls and security within your job role. What’ll Set You Up for Success
Required Skills: 6+ years of experience in UX design, UX research, conversational/interface design, or applied AI interaction design. A strong portfolio of work that blends complex systems design with elegant, user-centered interaction patterns. Deep understanding of UX research methodologies, design thinking, usability testing, and accessibility principles. Hands-on experience designing and testing prompts for OpenAI, Claude, or similar LLMs, including multi-turn and tool-using agents. Working knowledge of prompt engineering best practices: instruction design, context control, prompt chaining, grounding, and temperature tuning. Fluency with experimentation and prompt evaluation methodologies (A/B testing, RLHF-style evaluation, telemetry feedback, bias detection). Curiosity and fluency around how LLMs work, including transformer behavior, tokenization, hallucinations, and limitations. Strong written and visual communication skills, with an eye for microcopy, user tone, and behavioral nudges. Empathy for end-users and a passion for building AI systems that are transparent, safe, and supportive. Nice To Have
Prompt Evaluation & Testing: Chain-of-Thought, ReAct, AutoEval, GPT-Engineer, OpenLLMetry, RAG Bench What To Know Before You Apply
We’re located in beautiful Golden, Colorado. This is a full-time, salaried position + bonus. AbsenceSoft provides a wide variety of perks and benefits. Including full medical, dental, vision, and life insurance. The salary range for this position is $221k - $256k. At AbsenceSoft, we value an equitable and inclusive work environment and strive to build and foster diverse teams. Even if your work experience doesn’t align exactly with the position requirements, we'd still love to hear from you. We are committed to building a team that represents a variety of diverse backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace that celebrates and supports diversity and inclusion.
#J-18808-Ljbffr
Developer of leave management software designed to ensure compliance with federal, state and municipal laws and regulations. Job Description
We are seeking a Senior AI Experience Designer & Prompt Architect who blends traditional UX design practices with cutting-edge AI interaction design. In this role, you will lead the crafting of intuitive, aligned, and trustworthy experiences across LLM- and agent-powered systems—where the prompt becomes the interface. We’re looking for a UX leader ready to push the boundaries of interaction design—crafting meaningful, expressive, and responsible experiences with intelligent systems. Who We Are
AbsenceSoft is elevating the leave and accommodations experience and is looking to hire amazing people like you! We create user-friendly, secure, and compliant technology that empowers employers to bring humanity, certainty and efficiency to the leave and accommodations experience. Leading With Our Core Values
Make a Difference. We are inspired to make an impact through our hard work, talent and passion. Team First. We are driven by team spirit not by self-interest. Own it. If we say it, we mean it. Everyone Matters. No matter your background or experience, everyone's voice holds value here. What You’ll Do
Design user experiences that incorporate natural language interactions with LLMs and agentic systems, focusing on usability, clarity, and alignment. Conduct user research, persona development, and journey mapping to understand user needs, pain points, and opportunities for intelligent automation. Craft, iterate, and test prompts that guide AI behavior—including tone, style, instruction strategies, few-shot examples, and function/tool usage. Prototype AI interactions using low- and high-fidelity tools, including prompt libraries, sandbox environments, and conversational UI flows. Build prompt evaluation protocols, including hallucination detection, instruction following, response quality, and output consistency. Apply techniques such as chain-of-thought prompting, ReAct, self-reflection, tool-chaining, and autonomous prompt loops. Collaborate with product, engineering, data science, and compliance to align experience goals with technical feasibility and regulatory expectations. Design for multi-modal interfaces (text, audio, visual) and anticipate UX considerations across different user types and accessibility needs. Define the experience layer of intelligent systems—including fallback logic, transparency, user agency, and correction loops. Serve as the creative force behind scalable AI interaction frameworks for both internal tools and customer-facing applications. Participate in a highly compliant environment while assisting to maintain company controls and security within your job role. What’ll Set You Up for Success
Required Skills: 6+ years of experience in UX design, UX research, conversational/interface design, or applied AI interaction design. A strong portfolio of work that blends complex systems design with elegant, user-centered interaction patterns. Deep understanding of UX research methodologies, design thinking, usability testing, and accessibility principles. Hands-on experience designing and testing prompts for OpenAI, Claude, or similar LLMs, including multi-turn and tool-using agents. Working knowledge of prompt engineering best practices: instruction design, context control, prompt chaining, grounding, and temperature tuning. Fluency with experimentation and prompt evaluation methodologies (A/B testing, RLHF-style evaluation, telemetry feedback, bias detection). Curiosity and fluency around how LLMs work, including transformer behavior, tokenization, hallucinations, and limitations. Strong written and visual communication skills, with an eye for microcopy, user tone, and behavioral nudges. Empathy for end-users and a passion for building AI systems that are transparent, safe, and supportive. Nice To Have
Prompt Evaluation & Testing: Chain-of-Thought, ReAct, AutoEval, GPT-Engineer, OpenLLMetry, RAG Bench What To Know Before You Apply
We’re located in beautiful Golden, Colorado. This is a full-time, salaried position + bonus. AbsenceSoft provides a wide variety of perks and benefits. Including full medical, dental, vision, and life insurance. The salary range for this position is $221k - $256k. At AbsenceSoft, we value an equitable and inclusive work environment and strive to build and foster diverse teams. Even if your work experience doesn’t align exactly with the position requirements, we'd still love to hear from you. We are committed to building a team that represents a variety of diverse backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace that celebrates and supports diversity and inclusion.
#J-18808-Ljbffr