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Ironhack

CRM Developer (Microsoft Dynamics 365)

Ironhack, San Juan, San Juan, us, 00902

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We are looking for a

CRM Developer with expertise in Microsoft Dynamics 365 (D365)

to become part of our team based in

San Juan, Puerto Rico . This role is responsible for

designing, developing, and maintaining CRM functionalities and applications

aligned with business needs. The developer will play a key role in

system integration, process automation, and implementing innovative solutions

that enhance operational efficiency and improve the overall customer experience. Key Responsibilities

Design, develop, and maintain CRM functionalities, application modules, and portals within Microsoft Dynamics 365.

Translate project specifications into executable solutions through flowcharts, diagrams, and structured code.

Build and customize solutions using plug-ins, entities, workflows, process automation, and APIs.

Develop and optimize applications using

ASP.NET, C#, JavaScript, SQL, HTML, CSS, JQuery, Power Apps, Power Automate, and Power BI .

Troubleshoot and resolve system issues, collaborating with cross-functional teams to identify and implement improvements.

Analyze, review, and enhance existing applications to optimize performance and meet evolving business needs.

Document development processes, code changes, and user manuals.

Work closely with business users to provide training, technical support, and troubleshooting assistance.

Monitor system performance post-implementation to ensure quality standards and compliance with applicable regulations.

Deliver assigned project plans on time, maintaining accurate documentation and reporting.

Qualifications

Education & Experience Bachelor’s Degree in Computer Science, Information Systems, or related field.

Minimum

2 years of experience

with

Microsoft Dynamics 365 (Online) .

Minimum

3 years of experience

in web development.

Proven experience in

system integration, CRM migrations (On-Premise to Online) ,

Azure DevOps , and

ITSM solutions

is preferred.

Technical Skills Proficiency in at least three of the following: JavaScript

C#

Java

SQL Server Integration Services (SSIS)

.NET Frameworks

COBOL

DB2

Strong knowledge of the

Microsoft Power Platform

(Power Apps, Power Automate, Power BI, Dynamics 365).

Experience with web technologies such as

HTML, CSS, JavaScript, JQuery, and ASP.NET .

Excellent troubleshooting, debugging, and problem-solving skills.

Certifications (Preferred) Exam MB-200:

Microsoft Power Platform + Dynamics 365 Core

Skills & Abilities

Strong analytical and problem-solving abilities.

Detail-oriented with excellent planning and time management skills.

Ability to collaborate effectively with users and leadership at all organizational levels.

Strong communication skills in

English and Spanish (intermediate proficiency) .

Creative and innovative mindset with the ability to recommend and implement new solutions.

Why Join Us

We are committed to

innovation, excellence, and professional growth . As a CRM Developer, you will play a key role in shaping how we leverage technology to better serve our customers and optimize our operations. Join us to make an impact and grow your career in a dynamic, forward-thinking environment.

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