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Cash America Pawn

Retail Sales Associate - 2384

Cash America Pawn, Chicago, Illinois, United States, 60290

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Full-Time Retail Sales Associate We are currently looking for the right to join our Team! $16.60 to $19.20 per hour We offer an easily achievable commission structure that pays you for every transaction you process! Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $3.19 per hour ON TOP OF YOUR HOURLY RATE.

Perks and Benefits

Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).

The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.

Earned Wage Access program available to all employees on the second day of employment. Withdraw up to 50% of wages earned up to seven times in a payroll cycle.

Ability to earn unlimited commission above your hourly base rate.

Vacation: one week of paid vacation after six months; additional week after one year; two weeks on each anniversary thereafter. 120 hours after five years.

Sick/Personal: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years.

Employee discounts on first day of active employment.

Tuition Reimbursement with FirstCash Education (up to $2,000 per year) for full-time employees meeting minimum program requirements.

Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.

Auto-enrollment in the FirstCash 401k program after six months of employment.

Access to the FirstCash Pet Insurance program.

Position Summary We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker / Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.

The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker / Retail Sales Associate pay will be based on factors such as location, qualifications, and experience.

Responsibilities

Greets and interacts with customers to develop rapport and provide recommended financial solutions.

Performs non-management open/close procedures.

Keeps the sales floor clean, stocked, and maintains merchandise displays.

Performs sales and loan transactions in accordance with policies, procedures, practices, and regulatory requirements.

Handles cash and negotiable items in accordance with policies, procedures, practices, and regulatory requirements.

Answers incoming calls per company standards.

Effectively communicates the legal aspects of pawn and buy transactions to customers.

Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.

Partners with all employees to create a positive customer experience.

Completes assigned training successfully.

Other related duties, as assigned.

Minimum Requirements & Qualifications

Must be willing and able to lift/carry up to 50 pounds.

Must be able to perform duties for extended periods (standing, walking, etc.) in accordance with law.

Ability to work with firearms and become firearms certified.

May assist customers on exterior of building or retrieve products stored in exterior storage areas.

Minimum Age: 18 years old

High School Diploma, GED, or equivalent experience

Strong desire to work, serve customers, and be team-oriented.

Ability to multi-task in a fast-paced environment

Ability to perform basic math calculations proficiently.

Cash handling experience is preferred.

Should be able to work in multiple locations as business needs dictate.

Must have the ability to work a flexible retail schedule, including weekends and holidays.

Computer literate and able to operate POS systems and common office machines.

Bilingual applicants are encouraged to apply!

Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided with more details during the interview process.

Note: This description is not all-inclusive. Management has discretion to assign/reassign duties and responsibilities at any time. Duties may change due to accommodation or other reasons.

Should you be offered a position, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.

Pay rates will not be below any applicable local minimum wage requirements.

* Earned Wage Access is a service provided by NetSpend; signup is required; restrictions and fees apply.

** FirstCash 401K program is available to all employees 21 years of age (or older).

*** Maximum base pay rate is derived from the applicant’s previous experience and skill sets applicable to the position.

FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations are provided as needed.

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