Massage Heights - North Natomas
Lead Sales Consultant Front Desk
Massage Heights - North Natomas, Sacramento, California, United States, 95828
At Massage Heights, we believe in inspiring and supporting a balanced lifestyle for every Member and guest who walks through our doors. We're currently looking for a fulltime
Lead Front Desk Consultant
who is passionate about wellness, driven by results, and excited to grow with a team that values positivity, collaboration, and care.
As a key leader at the front desk, you will not only deliver outstanding customer service, but also play an essential role in achieving sales goals, managing appointments, and setting the tone for an exceptional guest experience. If you’re a proactive and outgoing team player with strong customer service and sales experience, we’d love to hear from you.
What We Offer:
Competitive hourly pay with sales commissions and bonuses
Flexible scheduling
One free massage or facial per month
Reduced-cost employee wellness services
Discounts on Dermalogica and other retail products
Professional, spa-like work environment
Continued learning and sustained career growth opportunities
Advanced tools and supportive team culture Key Responsibilities:
Welcome and check in guests and members with a warm, professional presence
Guide guests through the service selection process and confidently match them with the right therapist based on their needs
Recommend services and retail products, including memberships, based on therapist feedback and guest goals
Schedule appointments, manage cancellations, and ensure smooth day-to-day operations
Communicate current promotions and offers clearly and enthusiastically
Maintain a positive, team-oriented atmosphere and model professional behavior
Take ownership of front desk operations and support the growth and development of other team members
Meet and exceed individual and team sales targets
Handle guest concerns thoughtfully and efficiently
Qualifications:
At least 2 years of customer service and/or sales experience
Demonstrated ability to meet or exceed sales goals
Strong interpersonal and communication skills
Tech-savvy and able to quickly learn new systems
Fast learner with a proactive, positive attitude
Comfortable resolving guest concerns and managing a fast-paced environment
Previous experience with spa, wellness, or retail sales is a plus
Must be available to work 40 hours per week including weekends, evenings, and holidays
Ready to Elevate Your Career? We're excited to meet candidates who are passionate about wellness and ready to lead by example. If you're interested in becoming a key part of the Massage Heights experience, apply now and take the next step toward a fulfilling, purpose-driven career. For immediate interview consideration, please complete this short application, and we will follow up regarding next steps. #J-18808-Ljbffr
Lead Front Desk Consultant
who is passionate about wellness, driven by results, and excited to grow with a team that values positivity, collaboration, and care.
As a key leader at the front desk, you will not only deliver outstanding customer service, but also play an essential role in achieving sales goals, managing appointments, and setting the tone for an exceptional guest experience. If you’re a proactive and outgoing team player with strong customer service and sales experience, we’d love to hear from you.
What We Offer:
Competitive hourly pay with sales commissions and bonuses
Flexible scheduling
One free massage or facial per month
Reduced-cost employee wellness services
Discounts on Dermalogica and other retail products
Professional, spa-like work environment
Continued learning and sustained career growth opportunities
Advanced tools and supportive team culture Key Responsibilities:
Welcome and check in guests and members with a warm, professional presence
Guide guests through the service selection process and confidently match them with the right therapist based on their needs
Recommend services and retail products, including memberships, based on therapist feedback and guest goals
Schedule appointments, manage cancellations, and ensure smooth day-to-day operations
Communicate current promotions and offers clearly and enthusiastically
Maintain a positive, team-oriented atmosphere and model professional behavior
Take ownership of front desk operations and support the growth and development of other team members
Meet and exceed individual and team sales targets
Handle guest concerns thoughtfully and efficiently
Qualifications:
At least 2 years of customer service and/or sales experience
Demonstrated ability to meet or exceed sales goals
Strong interpersonal and communication skills
Tech-savvy and able to quickly learn new systems
Fast learner with a proactive, positive attitude
Comfortable resolving guest concerns and managing a fast-paced environment
Previous experience with spa, wellness, or retail sales is a plus
Must be available to work 40 hours per week including weekends, evenings, and holidays
Ready to Elevate Your Career? We're excited to meet candidates who are passionate about wellness and ready to lead by example. If you're interested in becoming a key part of the Massage Heights experience, apply now and take the next step toward a fulfilling, purpose-driven career. For immediate interview consideration, please complete this short application, and we will follow up regarding next steps. #J-18808-Ljbffr