Mass Markets
Position Overview
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. Be a key player in building our future. Talent Acquisition is one of the most impactful roles in our organization. We’re looking for a motivated, goal-oriented individual with at least 1 year of experience in recruiting or human resources to join our team. If you thrive in both independent and collaborative environments, we encourage you to apply today!
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Position Responsibilities
As a Talent Acquisition Specialist, you’ll manage the full recruitment life cycle from sourcing and screening candidates to coordinating interviews and supporting onboarding.
You’ll also contribute to improving our hiring processes and tools while maintaining accurate employee records.
Conduct phone interviews and schedule on-site interviews with candidates.
Manage inbound and outbound candidate communications.
Track applicant progress in our recruitment system.
Travel locally to promote job opportunities (e.g., post flyers, attend job fairs, network).
Collaborate with the Talent Acquisition Manager on advertising strategies and hiring events.
Perform background checks, drug screenings, and other pre-employment tasks.
Maintain and organize employee files and HR records.
Generate daily and weekly recruitment activity reports.
Stay current on employment laws and HR best practices.
Candidate Qualifications
Must be 18 years or older
High school diploma or equivalent
At least 1 year of recruiting or HR experience
Strong data entry and computer skills
Fluent in English (spoken and written)
Excellent organizational and communication skills
Ability to type 20+ words per minute
Reliable high-speed internet (20 Mbps+ download speed)
Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
Ability to work scheduled shifts, including during training
Strong attention to detail and ability to multitask
Customer service mindset with problem-solving skills
Ability to work in a fast-paced, team-oriented environment
Compensation & Benefits At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. We offer a range of benefits that may vary by geography, including paid time off, health benefits, retirement savings, disability and life insurance, and opportunities for career growth.
What You Can Expect From MCI We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: - Paid Time Off: Earn PTO and paid holidays to take the time you need. - Incentives & Rewards: Cash bonuses and prizes through contests. - Health Benefits: Medical, dental, and vision coverage after eligibility periods. - Retirement Savings: Retirement programs where available. - Disability Insurance: Short-term disability coverage. - Life Insurance: Life insurance options. - Career Growth: Opportunities for internal promotions. - Paid Training: Training while earning a paycheck. - Team Environment: A collaborative, engaging culture.
Physical Requirements This job operates in a professional office environment. The employee will be largely sedentary and may be required to sit/stand for long periods while using a computer and telephone headset. Occasional movement of objects up to 40 pounds may be required.
Equal Opportunity & Other Disclosures Equal Opportunity Employer: All aspects of employment at MCI are based on merit and qualifications. MCI maintains a work environment free from discrimination and harassment. We adhere to applicable laws and provide reasonable accommodations where required.
About MCI MCI helps customers take on CX and DX challenges by delivering industry-leading solutions that drive performance. MCI provides BPO, staff augmentation, contact center services, and IT services across multiple locations and brands. MCI now employs 10,000+ individuals with 150+ client partners across North America and beyond.
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To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Position Responsibilities
As a Talent Acquisition Specialist, you’ll manage the full recruitment life cycle from sourcing and screening candidates to coordinating interviews and supporting onboarding.
You’ll also contribute to improving our hiring processes and tools while maintaining accurate employee records.
Conduct phone interviews and schedule on-site interviews with candidates.
Manage inbound and outbound candidate communications.
Track applicant progress in our recruitment system.
Travel locally to promote job opportunities (e.g., post flyers, attend job fairs, network).
Collaborate with the Talent Acquisition Manager on advertising strategies and hiring events.
Perform background checks, drug screenings, and other pre-employment tasks.
Maintain and organize employee files and HR records.
Generate daily and weekly recruitment activity reports.
Stay current on employment laws and HR best practices.
Candidate Qualifications
Must be 18 years or older
High school diploma or equivalent
At least 1 year of recruiting or HR experience
Strong data entry and computer skills
Fluent in English (spoken and written)
Excellent organizational and communication skills
Ability to type 20+ words per minute
Reliable high-speed internet (20 Mbps+ download speed)
Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
Ability to work scheduled shifts, including during training
Strong attention to detail and ability to multitask
Customer service mindset with problem-solving skills
Ability to work in a fast-paced, team-oriented environment
Compensation & Benefits At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. We offer a range of benefits that may vary by geography, including paid time off, health benefits, retirement savings, disability and life insurance, and opportunities for career growth.
What You Can Expect From MCI We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: - Paid Time Off: Earn PTO and paid holidays to take the time you need. - Incentives & Rewards: Cash bonuses and prizes through contests. - Health Benefits: Medical, dental, and vision coverage after eligibility periods. - Retirement Savings: Retirement programs where available. - Disability Insurance: Short-term disability coverage. - Life Insurance: Life insurance options. - Career Growth: Opportunities for internal promotions. - Paid Training: Training while earning a paycheck. - Team Environment: A collaborative, engaging culture.
Physical Requirements This job operates in a professional office environment. The employee will be largely sedentary and may be required to sit/stand for long periods while using a computer and telephone headset. Occasional movement of objects up to 40 pounds may be required.
Equal Opportunity & Other Disclosures Equal Opportunity Employer: All aspects of employment at MCI are based on merit and qualifications. MCI maintains a work environment free from discrimination and harassment. We adhere to applicable laws and provide reasonable accommodations where required.
About MCI MCI helps customers take on CX and DX challenges by delivering industry-leading solutions that drive performance. MCI provides BPO, staff augmentation, contact center services, and IT services across multiple locations and brands. MCI now employs 10,000+ individuals with 150+ client partners across North America and beyond.
#J-18808-Ljbffr