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Family Resource Home Care

HR Benefits Specialist

Family Resource Home Care, Boston, Massachusetts, us, 02298

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Join Our Team as an HR Benefits Specialist

At Family Resource Home Care (FRHC), we’re committed to supporting our team members and their families by providing exceptional care, meaningful benefits, and a positive workplace culture. We’re seeking a detail-oriented and knowledgeable HR Benefits Specialist to join our Human Resources team. In this role, you’ll help ensure our employees receive the best possible benefits experience - from health insurance and wellness programs to compliance and education. Position: HR Benefits Specialist (Remote)

You will play a key role in administering and managing employee benefits programs while ensuring compliance with federal, state, and local regulations. You’ll collaborate closely with employees, insurance providers, and HR leadership to support and enhance our company’s total rewards strategy. Responsibilities

Administer employee benefit programs, including medical, dental, and vision plans; life insurance; disability programs; wellness initiatives; and voluntary benefits.

Serve as the primary point of contact for employee questions about benefits and wellness programs.

Monitor employee eligibility and open enrollment periods, ensuring timely communication and education for newly eligible employees.

Process benefit enrollments, changes, and terminations through HRIS and carrier systems accurately.

Maintain detailed records and documentation for all benefits-related processes.

Partner with FRHC’s benefits broker, vendors, and leadership to plan and execute open enrollment.

Develop and maintain benefits communications such as brochures, newsletters, and FAQs.

Work with brokers and carriers to resolve employee issues and improve service delivery.

Audit benefit deductions and invoices for accuracy.

Analyze benefits usage and trends to support strategic planning and continuous improvement.

Ensure compliance with ERISA, ACA, HIPAA, COBRA, and other applicable laws and regulations.

Support HR projects and initiatives as assigned.

Requirements

High school diploma or equivalent; Bachelor’s degree in Human Resources or a related field preferred.

5+ years of experience administering corporate employee benefits programs.

Strong knowledge of benefits laws and regulations (ERISA, ACA, COBRA, HIPAA).

Excellent organizational skills, attention to detail, and analytical ability.

Strong interpersonal and communication skills, with a customer service mindset.

Proficiency with HRIS and benefits administration systems, and Microsoft Office Suite.

Professional certifications such as CEBS, PHR, or SHRM-CP are a plus.

Experience in the healthcare field preferred.

What We Offer

Pay: $55,000 - 70,000/yr

Weekly pay

Medical, Dental, Vision, and Prescription benefit options

401k

15 days of PTO

11 paid holidays

Full remote home setup

Internal growth opportunities

Employee Assistance Program (EAP)

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