The TJX Companies, Inc.
Customer Experience Coordinator (Parttime)
The TJX Companies, Inc., South Lake Tahoe, California, United States, 96153
Overview
Customer Experience Coordinator (Parttime) – The TJX Companies, Inc. (TJ Maxx store 1283, South Lake Tahoe, CA). Responsibilities
Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Qualifications
Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits
Associate discount; EAP; smoking cessation; bereavement 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. Additional information
In addition to our open door policy and supportive work environment, TJX is an equal opportunity employer. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or any status protected by applicable law. Reasonable accommodations are provided to qualified individuals with disabilities. Applicants with arrest or conviction records will be considered for employment. Location & Compensation
Address: 2015 Lake Tahoe Blvd, South Lake Tahoe, CA, USA (TJ Maxx Store 1283). Location: South Lake Tahoe, CA. Starting pay range: $17.50 to $18.00 per hour. Actual starting pay is determined by factors including relevant skills, qualifications, and experience.
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Customer Experience Coordinator (Parttime) – The TJX Companies, Inc. (TJ Maxx store 1283, South Lake Tahoe, CA). Responsibilities
Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Qualifications
Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits
Associate discount; EAP; smoking cessation; bereavement 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. Additional information
In addition to our open door policy and supportive work environment, TJX is an equal opportunity employer. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or any status protected by applicable law. Reasonable accommodations are provided to qualified individuals with disabilities. Applicants with arrest or conviction records will be considered for employment. Location & Compensation
Address: 2015 Lake Tahoe Blvd, South Lake Tahoe, CA, USA (TJ Maxx Store 1283). Location: South Lake Tahoe, CA. Starting pay range: $17.50 to $18.00 per hour. Actual starting pay is determined by factors including relevant skills, qualifications, and experience.
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