Simply Solar
Solar Service Sales Manager (Bay Area)
Simply Solar, Petaluma, California, United States, 94954
Your Role
We are seeking a
Service Sales Manager
to take ownership of Simply Solar’s Bay Area service operations. You’ll be responsible for responding to inbound service inquiries, triaging and scoping jobs with our field techs, and turning diagnostics into clear, closed estimates for repairs and future work. This is a hands-on role. You’ll be directly responsible for sales, scheduling, revenue, customer satisfaction, and improving processes. Over time, this position is designed to expand into a regional leadership role. Key Responsibilities
Sales & Estimating
Convert inbound service inquiries into booked jobs. Build detailed estimates for inverter swaps, critter guard installs, cleaning, add-on batteries, and array expansions. Present financing and upgrade options to homeowners Service Operations
Triage tickets, prep job kits/parts, and schedule techs efficiently. Manage day-of changes, enforce photo checklists, and ensure compliance with safety and permitting standards. Handle inverter RMAs and coordinate warranty logistics. Customer Experience
Provide proactive updates and set clear expectations. Follow up post-service to confirm resolution and explore upgrade/maintenance opportunities. Turn one-time repair customers into long-term subscribers. Process & Metrics
Maintain dashboards on leads, conversions, ticket cycle time, crew utilization, and callbacks. Propose process improvements in workflows and pricing. Collaborate with management, field techs, and OEM partners. Contribute to playbooks, training, and eventual regional scaling. Required Qualifications
3–5+ years in residential solar service or a related trade (electrical, roofing, HVAC). Technical aptitude in inverters, batteries, monitoring portals, and NEC basics. Proven ability to scope and close service work and upgrades. Proficiency in CRM/ticketing systems (ServiceTitan, HubSpot, Salesforce, etc.) and spreadsheets. Excellent communication skills—empathetic with homeowners who often have “orphaned” systems. Preferred Qualifications
Hands-on experience with Enphase, SolarEdge, Tesla, SMA, and critter guard installs. Prior experience leading a small service or dispatch team. Comfort with upselling new installations, battery additions, and subscriptions. Tools & Tech
Monitoring: Enphase Enlighten, Tesla, SolarEdge, SMA portals. CRM/ticketing: ServiceTitan, HubSpot, Salesforce (or similar). Cloud docs and route optimization software. Simply Solar’s ownsoftware for dispatch, photo documentation, and billing. Work Model
Location : Petaluma, CA (in-office preferred during initial learning phase, with ability to transition to hybrid office/remote). Occasional field ride-alongs throughout the Bay Area Schedule : Mon–Fri Compensation & Benefits
Base Salary : $70,000–$90,000. Variable/Commission : $15,000–$30,000 at target, based on bookings, close rate, and subscription attach. Benefits : Medical, dental, vision, PTO, mileage reimbursement Apply today and join Simply Solar as we shape California’s energy future.
#J-18808-Ljbffr
We are seeking a
Service Sales Manager
to take ownership of Simply Solar’s Bay Area service operations. You’ll be responsible for responding to inbound service inquiries, triaging and scoping jobs with our field techs, and turning diagnostics into clear, closed estimates for repairs and future work. This is a hands-on role. You’ll be directly responsible for sales, scheduling, revenue, customer satisfaction, and improving processes. Over time, this position is designed to expand into a regional leadership role. Key Responsibilities
Sales & Estimating
Convert inbound service inquiries into booked jobs. Build detailed estimates for inverter swaps, critter guard installs, cleaning, add-on batteries, and array expansions. Present financing and upgrade options to homeowners Service Operations
Triage tickets, prep job kits/parts, and schedule techs efficiently. Manage day-of changes, enforce photo checklists, and ensure compliance with safety and permitting standards. Handle inverter RMAs and coordinate warranty logistics. Customer Experience
Provide proactive updates and set clear expectations. Follow up post-service to confirm resolution and explore upgrade/maintenance opportunities. Turn one-time repair customers into long-term subscribers. Process & Metrics
Maintain dashboards on leads, conversions, ticket cycle time, crew utilization, and callbacks. Propose process improvements in workflows and pricing. Collaborate with management, field techs, and OEM partners. Contribute to playbooks, training, and eventual regional scaling. Required Qualifications
3–5+ years in residential solar service or a related trade (electrical, roofing, HVAC). Technical aptitude in inverters, batteries, monitoring portals, and NEC basics. Proven ability to scope and close service work and upgrades. Proficiency in CRM/ticketing systems (ServiceTitan, HubSpot, Salesforce, etc.) and spreadsheets. Excellent communication skills—empathetic with homeowners who often have “orphaned” systems. Preferred Qualifications
Hands-on experience with Enphase, SolarEdge, Tesla, SMA, and critter guard installs. Prior experience leading a small service or dispatch team. Comfort with upselling new installations, battery additions, and subscriptions. Tools & Tech
Monitoring: Enphase Enlighten, Tesla, SolarEdge, SMA portals. CRM/ticketing: ServiceTitan, HubSpot, Salesforce (or similar). Cloud docs and route optimization software. Simply Solar’s ownsoftware for dispatch, photo documentation, and billing. Work Model
Location : Petaluma, CA (in-office preferred during initial learning phase, with ability to transition to hybrid office/remote). Occasional field ride-alongs throughout the Bay Area Schedule : Mon–Fri Compensation & Benefits
Base Salary : $70,000–$90,000. Variable/Commission : $15,000–$30,000 at target, based on bookings, close rate, and subscription attach. Benefits : Medical, dental, vision, PTO, mileage reimbursement Apply today and join Simply Solar as we shape California’s energy future.
#J-18808-Ljbffr