Team Lead, Service Management Office Job at YASH Technologies in Chicago

This is hybrid role, 3 days from Mundelein, IL We are seeking an experienced training lead with over 8-10 years of experience to oversee the end-to-end training strategy and execution for SAP S/4 HANA Implementation. Candidate is expected to play a critical role in ensuring a smooth transition to the new system by equipping employee with knowledge and skills needed to adopt and level SAP S/4 HANA effectively. Key Responsibilities: • Training Strategy Development o Design and implement a comprehensive training strategy aligned with the SAP S/4 HANA roadmap o Collaborate with project leaders, functional consultants and business stakeholders to identify training needs o Capability to interpret the change impact assessment, cull out the training needs across people, technology and process o Coordinate with trainers and content developers to ensure the training needs are covered as part of material as well as delivery • Training Governance o Conduct workshops and sessions to ensure alignment with leadership and key stakeholder groups who would be covered as part of the training plan • Team Leadership Lead a team of trainers, instructional designers to delivery high quality training across the organization Provide guidance and mentorship to ensure consistent delivery standards • Change Support o Collaborate with OCM team to ensure training initiatives support larger OCM effort o Collaborate with communications team to ensure all critical timelines around training are communicated to the right set of stakeholders on time o Work with OCM team in onboarding the Key User Group who will undergo the train-the-trainer program and eventually support with end user training. • Training Logistics and Execution o Manage training schedules, resources, and budgets to meet project deadlines o Ensure all employees have access to training platforms and material • Effective Assessment o Develop training effectiveness assessment metrics which should include critical success factors for training, training effectiveness survey, training KPI metrics for delivery o Collect and incorporate feedback to continuously improve training content and delivery • Knowledge Management and Future Proofing o Ensure knowledge management of training material and also develop strategies on how to future proof training and build a sustainable model post go-live. Qualifications: • 8+ Years of experience in leading training programs for ERP transformations preferably SAP S/4 HANA. • Proficiency in creating training materials using tools like EnableNow, Articulate, PowerPoint, as well as Workday or other LMS platforms. • Bachelor’s degree in a related field (e.g. HR, Business, IT and Education) • Expertise on instructional design, Learning principles and training delivery method • Excellent communication, facilitation and interpersonal skills • Ability to work across cross functional teams • Familiarity for OCM frameworks like Prosci, APMG • Experience leading training initiatives for ERP implementations, SAP Fiori is a plus, new technology rollouts, process changes, or compliance programs. • Strong understanding of adult learning principles, ADDIE, instructional design, and facilitation techniques. • Ability to train diverse audiences, including non-technical manufacturing employees and leadership teams.