City of Norfolk, VA
CAREWare Database Coordinator (Data Quality Control Analyst)
City of Norfolk, VA, Norfolk, Virginia, United States, 23500
CAREWare Database Coordinator (Data Quality Control Analyst)
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CAREWare Database Coordinator (Data Quality Control Analyst)
Salary
$41,231.30 - $68,887.19 Annually
Location
Norfolk, VA
Job Type
Unclassified
Remote Employment
Flexible/Hybrid
Job Number
13557
Department
Ryan White
Opening Date
10/08/2025
Closing Date
10/19/2025 11:59 PM Eastern
Description
Benefits
Questions
Description
The Ryan White Part A Program is a federally funded program that funds and provides medical and supportive services for people living with HIV and AIDS. The program consists of two major components: the Planning Council and Grantee Administration. The Planning Council determines the services needed and the amount of funding dedicated to each service. The Grantee's Office is responsible for program administration.
The CAREWare Database Coordinator will manage Ryan White Part A Program data management system; CAREWare. This position is responsible for collecting and analyzing data, interpreting and tracking trends, and preparing reports presentations while ensuring accuracy, integrity, security, and consistency of data. The Database Coordinator will also identify and resolve data-related issues, discrepancies and concerts and provide training to new and existing Part A subrecipients.
Department Hiring Salary Range: $55,000 - $60,000
Essential Functions
Essential functions include but are not limited to:
Oversee and maintain the Norfolk TGA RWPA CAREWare data system
Responsible for CAREWare database development and maintenance to ensure Ryan White data reporting requirements are met.
Administer the CAREWare database, including creating user accounts, managing data entry, deleting duplicating clients, troubleshooting problems
Recommend system-wide improvements for CAREWare
Prepare service-specific custom data reports as needed by the Recipient, CQM, Planning Council and other Stakeholders as necessary
Will develop and implement methodologies to enable local providers meet data reporting requirements.
Provide CQM data-related technical assistance
Reviews subrecipients Ryan White Services Reports (RSR) to ensure data completeness
Provide consultation and technical assistance to Ryan White Part A subrecipients to ensure that their data collection and reporting mechanisms are in compliance with data reporting needs.
Design procedures for the collection and evaluation of data.
Education/Experience
Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with a two-year associate's degree, diploma or equivalent from a college, technical, business, vocational, or correspondence school or equivalent experience. Concentration in Information Technology, Public Health, Statistics, or related area of study preferred.
Two years of relevant experience in health, social, or community-based organizations serving indigent populations.
Must possess proficient computer skills to operate business software, including Microsoft Office products.
Experience with CAREWare is a plus.
Additional Information & Requirements
Work Location: 741 Monticello Ave, Norfolk, VA 23510
Work Hours: Monday-Friday; 8:30-5pm
Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
Retirement
If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.
NOTE:
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-City
Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01
The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
I understand and will answer the following supplemental questions completely and thoroughly.
02
Please select the highest level of education you have completed.
High School Diploma/GED
Some College (6 months or more)
Vocational/Technical Degree
Associate's Degree
Bachelor's Degree
Master's Degree or higher
03
Do you have a degree in Information Technology, Public Health, or Statistics?
Yes
No
04
How many years of database administration experience do you possess?
Less than 1 year
1 to 3 years
3 to 5 years
More than 5 years
05
Describe your experience with data quality control. What types of data have you worked with, and in what industries?
06
How many years' experience do you have in health, social or community-based programs?
None
Less than 1 year
More than 1 but less than 3 years
More than 3 but less than 5 years
5 years or more
07
Do you have experience using CAREWare?
Yes
No
08
Do you have experience providing customer service or help desk assistance to non-technical users?
Yes
No
09
Are you a current or previous City of Norfolk employee?
Yes - I am a current City of Norfolk Employee
Yes - I am a previous City of Norfolk Employee
No - I am not a previous or current City of Norfolk employee
10
Please indicate your veteran status. (A copy of your long form DD-214 may be required)
I am not a Veteran
I am a Veteran
I am a Disabled Veteran
11
If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."
Required Question
Employer
City of Norfolk
Apply
Please verify your email address Verify Email
Print (https://www.governmentjobs.com/careers/norfolk/jobs/newprint/5105620)
Apply
CAREWare Database Coordinator (Data Quality Control Analyst)
Salary
$41,231.30 - $68,887.19 Annually
Location
Norfolk, VA
Job Type
Unclassified
Remote Employment
Flexible/Hybrid
Job Number
13557
Department
Ryan White
Opening Date
10/08/2025
Closing Date
10/19/2025 11:59 PM Eastern
Description
Benefits
Questions
Description
The Ryan White Part A Program is a federally funded program that funds and provides medical and supportive services for people living with HIV and AIDS. The program consists of two major components: the Planning Council and Grantee Administration. The Planning Council determines the services needed and the amount of funding dedicated to each service. The Grantee's Office is responsible for program administration.
The CAREWare Database Coordinator will manage Ryan White Part A Program data management system; CAREWare. This position is responsible for collecting and analyzing data, interpreting and tracking trends, and preparing reports presentations while ensuring accuracy, integrity, security, and consistency of data. The Database Coordinator will also identify and resolve data-related issues, discrepancies and concerts and provide training to new and existing Part A subrecipients.
Department Hiring Salary Range: $55,000 - $60,000
Essential Functions
Essential functions include but are not limited to:
Oversee and maintain the Norfolk TGA RWPA CAREWare data system
Responsible for CAREWare database development and maintenance to ensure Ryan White data reporting requirements are met.
Administer the CAREWare database, including creating user accounts, managing data entry, deleting duplicating clients, troubleshooting problems
Recommend system-wide improvements for CAREWare
Prepare service-specific custom data reports as needed by the Recipient, CQM, Planning Council and other Stakeholders as necessary
Will develop and implement methodologies to enable local providers meet data reporting requirements.
Provide CQM data-related technical assistance
Reviews subrecipients Ryan White Services Reports (RSR) to ensure data completeness
Provide consultation and technical assistance to Ryan White Part A subrecipients to ensure that their data collection and reporting mechanisms are in compliance with data reporting needs.
Design procedures for the collection and evaluation of data.
Education/Experience
Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with a two-year associate's degree, diploma or equivalent from a college, technical, business, vocational, or correspondence school or equivalent experience. Concentration in Information Technology, Public Health, Statistics, or related area of study preferred.
Two years of relevant experience in health, social, or community-based organizations serving indigent populations.
Must possess proficient computer skills to operate business software, including Microsoft Office products.
Experience with CAREWare is a plus.
Additional Information & Requirements
Work Location: 741 Monticello Ave, Norfolk, VA 23510
Work Hours: Monday-Friday; 8:30-5pm
Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
Retirement
If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.
NOTE:
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-City
Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01
The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
I understand and will answer the following supplemental questions completely and thoroughly.
02
Please select the highest level of education you have completed.
High School Diploma/GED
Some College (6 months or more)
Vocational/Technical Degree
Associate's Degree
Bachelor's Degree
Master's Degree or higher
03
Do you have a degree in Information Technology, Public Health, or Statistics?
Yes
No
04
How many years of database administration experience do you possess?
Less than 1 year
1 to 3 years
3 to 5 years
More than 5 years
05
Describe your experience with data quality control. What types of data have you worked with, and in what industries?
06
How many years' experience do you have in health, social or community-based programs?
None
Less than 1 year
More than 1 but less than 3 years
More than 3 but less than 5 years
5 years or more
07
Do you have experience using CAREWare?
Yes
No
08
Do you have experience providing customer service or help desk assistance to non-technical users?
Yes
No
09
Are you a current or previous City of Norfolk employee?
Yes - I am a current City of Norfolk Employee
Yes - I am a previous City of Norfolk Employee
No - I am not a previous or current City of Norfolk employee
10
Please indicate your veteran status. (A copy of your long form DD-214 may be required)
I am not a Veteran
I am a Veteran
I am a Disabled Veteran
11
If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."
Required Question
Employer
City of Norfolk
Apply
Please verify your email address Verify Email