Shuvel Digital
Business Systems Analyst
Hybrid
Vienna, VA.
Summary
The DNS team is seeking a Business Systems Analyst with hands‑on Salesforce Marketing Cloud and Adobe Experience Cloud experience to develop/modify transactional email/push/SMS/Letter templates, implement personalization variables (AMPScript basics), validate Data Extension mappings, and support journey/triggered send configuration, testing, and monitoring. SMS/Push exposure and comfort reading simple API specs are nice‑to‑have. This role involves coordinating across teams to ensure backend templates align with business workflows, analyzing systems and data, and implementing technology solutions that enhance business processes.
Responsibilities (5–10 bullets)
Coordinate cross-functional teams to create and implement backend templates and integrations
Support software releases and ensure smooth transitions to production
Collaborate with business units to resolve issues and enhance functionality
Monitor system performance and recommend enhancements
Analyze and document business requirements, workflows, and system designs
Conduct system and data analysis using statistical and modeling techniques
Identify and implement process improvements and automation opportunities
Research emerging technologies and align them with business goals
Maintain compliance with industry standards and internal policies
Qualifications (5–10 bullets)
Experience with Salesforce (preferred), HTML, SOAP UI API
Experience with Adobe Experience Cloud
Experience with Workfront, ADO, Jira, or any other project management tools
Strong analytical skills with experience in SQL
Proven ability to lead projects and manage multiple priorities
Effective communication and documentation skills
Bachelor's degree or equivalent experience in a related field
Advanced skills in Excel, Word, and presentation software
Ability to interpret complex data and recommend actionable solutions
Hybrid
Vienna, VA.
Summary
The DNS team is seeking a Business Systems Analyst with hands‑on Salesforce Marketing Cloud and Adobe Experience Cloud experience to develop/modify transactional email/push/SMS/Letter templates, implement personalization variables (AMPScript basics), validate Data Extension mappings, and support journey/triggered send configuration, testing, and monitoring. SMS/Push exposure and comfort reading simple API specs are nice‑to‑have. This role involves coordinating across teams to ensure backend templates align with business workflows, analyzing systems and data, and implementing technology solutions that enhance business processes.
Responsibilities (5–10 bullets)
Coordinate cross-functional teams to create and implement backend templates and integrations
Support software releases and ensure smooth transitions to production
Collaborate with business units to resolve issues and enhance functionality
Monitor system performance and recommend enhancements
Analyze and document business requirements, workflows, and system designs
Conduct system and data analysis using statistical and modeling techniques
Identify and implement process improvements and automation opportunities
Research emerging technologies and align them with business goals
Maintain compliance with industry standards and internal policies
Qualifications (5–10 bullets)
Experience with Salesforce (preferred), HTML, SOAP UI API
Experience with Adobe Experience Cloud
Experience with Workfront, ADO, Jira, or any other project management tools
Strong analytical skills with experience in SQL
Proven ability to lead projects and manage multiple priorities
Effective communication and documentation skills
Bachelor's degree or equivalent experience in a related field
Advanced skills in Excel, Word, and presentation software
Ability to interpret complex data and recommend actionable solutions