Andretti Indoor Karting & Games is hiring: Receptionist in San Antonio

Overview

Andretti Indoor Karting & Games is seeking a Receptionist to join the team. Experience with family entertainment centers is great, but not necessary – Apply now! Andretti Indoor Karting & Games is a team that strives for perfection in the Family Entertainment Center experience, delivering exhilarating, cutting edge karting on indoor multilevel tracks, immersive multi-player virtual reality simulators, arcade fun, event spaces and restaurants in spotlessly clean venues staffed with warm & knowledgeable team members. We are committed to creating a work environment that supports your career growth and challenges you to achieve your best. If you want to be part of a winning team in a professional and high energy environment, apply now. Andretti has top tiered pay and benefits like 401(k) with a company match, and opportunities to grow and showcase your talent.

Position Summary

An Andretti Receptionist is a part-time role responsible for anticipating guest needs, and exceeding guest service expectations while providing a fun and exciting atmosphere. All positions are responsible for assisting guests in various areas, in many capacities, and following Andretti Indoor Karting & Games high standards of quality guest satisfaction.

Key Responsibilities

• Welcome visitors by greeting them in person, by email or by telephone.
• Answer the telephone within the 2-ring guideline and follow up on any calls missed.
• Check, respond and disperse voicemails or messages to the appropriate persons.
• Communicate and screen calls for department managers and other Andretti management personnel.
• Maintain office security by following safety procedures and controlling access to the reception desk.
• Perform clerical receptionist duties such as filing, faxing, photocopying and transcribing.
• Receive and sort daily mail and deliveries.
• Create and run documents using any Microsoft Office Suite application.
• Anticipate and respond to guests in a friendly and positive manner with a sense of urgency.
• Assist with guest recovery and notify manager to ensure positive guest experiences.
• Maintain constant knowledge of the Andretti brand, product and policies and procedures.
• Communicate clearly and professionally while interacting enthusiastically with guests and fellow co-workers.
• Work as a team player in meeting guests’ needs and contribute to the efforts of other departments.
• Observe, instruct and monitor guests for safety and guideline adherence.
• Attend all required department and company meetings and training sessions.
• Maintain a clean and safe work area in compliance with Andretti Indoor Karting & Games policies and procedures.
• Be aware of and knowledgeable about facility emergency procedures.
• Perform opening, running and closing department duties as assigned.
• Prior guest service or hospitality experience is preferred.

Skills & Requirements

• High School Diploma or equivalent.
• The desire and ability to be pleasant, upbeat and sociable throughout the workday.
• Be able to work a varied schedule to include days, nights, holidays and weekends.

Company & Growth

Andretti Indoor Karting & Games can be the Starting Line for your Career. AIKG is a rapidly growing family entertainment company with locations in Florida, Georgia, Texas, and Arizona, with more locations coming throughout the US.

• We are DRIVEN to develop, train and promote from entry level positions.
• We offer support for ongoing professional development and training.

Physical Requirements

• Walk or stand for extended periods of time.
• Must be able to lift up to 15 lbs. on a regular and continuing basis.
• Perform tasks requiring organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50 lbs.
• The ability to communicate quickly and accurately.
• The work environment may include bright, dim or flashing lights and loud sounds.
• Requires manual dexterity to use and operate all necessary equipment.
• Be able to understand, follow and maintain safety standards at all times.