People First Service Center
DISTRIBUTED COMPUTER SYSTEMS ANALYST - 43001219
People First Service Center, Tallahassee, Florida, us, 32318
Overview
DISTRIBUTED COMPUTER SYSTEMS ANALYST - 43001219 Date: Oct 10, 2025 The State Personnel System is an E-Verify employer. For more information visit the E-Verify Website. OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY DIVISION: OFFICE OF INFORMATION TECHNOLOGY BUREAU: DISTRIBUTED INFRASTRUCTURE – DESKTOP SERVICES CITY: TALLAHASSEE COUNTY: LEON Special Notes: Requirements and expectations for this position are described below. This position requires a security background check, including fingerprint as a condition of employment. MINIMUM QUALIFICATIONS AND BASIC REQUIREMENTS ARE LISTED IN THE RESPONSIBILITIES AND QUALIFICATIONS SECTIONS. Responsibilities
Analyze, resolve, and document complex hardware, software, and communication problems using diagnostic software and troubleshooting processes to limit downtime. Assemble, install, and configure computer hardware, peripherals, and components; modify network, database, system, and configuration files for connectivity; complete inventory forms. Research, test, and certify new technology hardware; provide hardware/software recommendations to procurement staff. Maintain a stable computing environment and minimize risk by ensuring updates and patches are installed. Record and track software licenses for desktop assets. Train, assist, and advise other technicians on computer related issues. Work with vendor contacts and internal support staff to resolve technical problems with desktop computing equipment and software. Provide accurate and up-to-date record keeping of all work performed in the department's service request ticket tracking system. Complete administrative tasks timely as directed by management and submit timesheets in accordance with agency policy using the HR system. Perform other related duties as required in accordance with agency policies and procedures. Qualifications
Three (3) years of experience with Microsoft Operating Systems and application software. Three (3) years of experience in the setup, deployment, and installation of desktops and laptops. Three (3) or more years hands-on experience providing support for desktop and laptop systems. Three (3) years of experience with PC software troubleshooting. Three (3) years of experience troubleshooting, testing and resolving hardware problems. Three (3) years of experience with software testing. Experience with service request ticket tracking systems. Ability to lift and carry up to 35 pounds. Proficient in the English language. Knowledge of the principles, practices, and techniques of computer programming and/or computer system analysis. Knowledge and experience with remote communication hardware and software. Knowledge of Microsoft products (Office, Outlook, Internet Explorer, Active Directory, WSUS, SCCM, Windows Operating Systems). Experience maintaining, troubleshooting, and repairing desktop PCs and peripherals. Preferences
Professional experience with hardware repair. Experience assigning and monitoring work for your unit. Experience working on large computer install projects. Starting salary range for this position is: $45,000.00 - $55,000.00. Employees of the Department of Financial Services are paid on a monthly pay cycle. May be required to work nights and weekends. This position may be required to occasionally perform duties other than those listed on the position description. This position requires a security background check, including fingerprint as a condition of employment. Responses to qualifying questions must be clearly supported by the state application; omission, falsification, or misrepresentation may result in elimination from the selection process. Minimum qualifications and entry level knowledge, skills and abilities
Ability to utilize advanced problem-solving techniques. Ability to complete administrative tasks timely as directed by management, including timesheets in accordance with agency policy. Ability to communicate effectively; verbal and written. Ability to read and comprehend written material on technical subjects. Ability to organize, plan, prioritize, and coordinate multiple work assignments. Ability to establish and maintain effective working relationships with others. Ability to identify and escalate urgent situations when appropriate. Ability to maintain a professional demeanor during stressful situations. Ability to actively assist team members. Ability to be an active listener and ask questions as appropriate. Ability to maintain, troubleshoot and repair desktop PCs and peripherals. Ability to demonstrate and maintain a strong customer service focus. Ability to lift and carry 35 lb. Ability to identify and define user task needs. Knowledge of computer programming and/or computer system analysis. Knowledge and experience with service request ticket tracking systems. Knowledge and understanding of remote communication hardware and software. Knowledge of Microsoft products (Office, Outlook, Internet Explorer, Active Directory, WSUS, SCCM, Windows Operating Systems). Knowledge of advanced problem-solving techniques. Knowledge of key departmental stakeholders. Experience in maintaining, troubleshooting, and repairing desktop PCs and peripherals. Note: If you are a retiree of the Florida Retirement System (FRS), check with FRS about how re-employment affects benefits. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Candidates requiring reasonable accommodations should notify the agency hiring authority. The State of Florida supports a Drug-Free workplace. All employees are subject to drug testing in accordance with policy. VETERANS’ PREFERENCE.
Pursuant to Florida statute, veterans may receive preference in employment and should attach supporting documentation with each submission. Documentation requirements are available by following the vacancy announcement link. All documentation is due by close of the vacancy.
#J-18808-Ljbffr
DISTRIBUTED COMPUTER SYSTEMS ANALYST - 43001219 Date: Oct 10, 2025 The State Personnel System is an E-Verify employer. For more information visit the E-Verify Website. OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY DIVISION: OFFICE OF INFORMATION TECHNOLOGY BUREAU: DISTRIBUTED INFRASTRUCTURE – DESKTOP SERVICES CITY: TALLAHASSEE COUNTY: LEON Special Notes: Requirements and expectations for this position are described below. This position requires a security background check, including fingerprint as a condition of employment. MINIMUM QUALIFICATIONS AND BASIC REQUIREMENTS ARE LISTED IN THE RESPONSIBILITIES AND QUALIFICATIONS SECTIONS. Responsibilities
Analyze, resolve, and document complex hardware, software, and communication problems using diagnostic software and troubleshooting processes to limit downtime. Assemble, install, and configure computer hardware, peripherals, and components; modify network, database, system, and configuration files for connectivity; complete inventory forms. Research, test, and certify new technology hardware; provide hardware/software recommendations to procurement staff. Maintain a stable computing environment and minimize risk by ensuring updates and patches are installed. Record and track software licenses for desktop assets. Train, assist, and advise other technicians on computer related issues. Work with vendor contacts and internal support staff to resolve technical problems with desktop computing equipment and software. Provide accurate and up-to-date record keeping of all work performed in the department's service request ticket tracking system. Complete administrative tasks timely as directed by management and submit timesheets in accordance with agency policy using the HR system. Perform other related duties as required in accordance with agency policies and procedures. Qualifications
Three (3) years of experience with Microsoft Operating Systems and application software. Three (3) years of experience in the setup, deployment, and installation of desktops and laptops. Three (3) or more years hands-on experience providing support for desktop and laptop systems. Three (3) years of experience with PC software troubleshooting. Three (3) years of experience troubleshooting, testing and resolving hardware problems. Three (3) years of experience with software testing. Experience with service request ticket tracking systems. Ability to lift and carry up to 35 pounds. Proficient in the English language. Knowledge of the principles, practices, and techniques of computer programming and/or computer system analysis. Knowledge and experience with remote communication hardware and software. Knowledge of Microsoft products (Office, Outlook, Internet Explorer, Active Directory, WSUS, SCCM, Windows Operating Systems). Experience maintaining, troubleshooting, and repairing desktop PCs and peripherals. Preferences
Professional experience with hardware repair. Experience assigning and monitoring work for your unit. Experience working on large computer install projects. Starting salary range for this position is: $45,000.00 - $55,000.00. Employees of the Department of Financial Services are paid on a monthly pay cycle. May be required to work nights and weekends. This position may be required to occasionally perform duties other than those listed on the position description. This position requires a security background check, including fingerprint as a condition of employment. Responses to qualifying questions must be clearly supported by the state application; omission, falsification, or misrepresentation may result in elimination from the selection process. Minimum qualifications and entry level knowledge, skills and abilities
Ability to utilize advanced problem-solving techniques. Ability to complete administrative tasks timely as directed by management, including timesheets in accordance with agency policy. Ability to communicate effectively; verbal and written. Ability to read and comprehend written material on technical subjects. Ability to organize, plan, prioritize, and coordinate multiple work assignments. Ability to establish and maintain effective working relationships with others. Ability to identify and escalate urgent situations when appropriate. Ability to maintain a professional demeanor during stressful situations. Ability to actively assist team members. Ability to be an active listener and ask questions as appropriate. Ability to maintain, troubleshoot and repair desktop PCs and peripherals. Ability to demonstrate and maintain a strong customer service focus. Ability to lift and carry 35 lb. Ability to identify and define user task needs. Knowledge of computer programming and/or computer system analysis. Knowledge and experience with service request ticket tracking systems. Knowledge and understanding of remote communication hardware and software. Knowledge of Microsoft products (Office, Outlook, Internet Explorer, Active Directory, WSUS, SCCM, Windows Operating Systems). Knowledge of advanced problem-solving techniques. Knowledge of key departmental stakeholders. Experience in maintaining, troubleshooting, and repairing desktop PCs and peripherals. Note: If you are a retiree of the Florida Retirement System (FRS), check with FRS about how re-employment affects benefits. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Candidates requiring reasonable accommodations should notify the agency hiring authority. The State of Florida supports a Drug-Free workplace. All employees are subject to drug testing in accordance with policy. VETERANS’ PREFERENCE.
Pursuant to Florida statute, veterans may receive preference in employment and should attach supporting documentation with each submission. Documentation requirements are available by following the vacancy announcement link. All documentation is due by close of the vacancy.
#J-18808-Ljbffr