Logo
Angi

Senior Analyst, Operations

Angi, New York, New York, us, 10261

Save Job

Overview

At Angi, we’ve had one simple mission for 30 years: get jobs done well. We connect homeowners with reliable pros and help pros grow their business. Angi is defining the future of the home services industry where homeowners, service professionals and employees benefit from more jobs done well. About The Team: the Services Operations team shapes strategy, runs innovative operational experiments, and scales impactful launches. We partner with teams across the company to design data-driven solutions that elevate the experience for Homeowners and Pros, making home services seamless, reliable, and high-quality at every step. About The Role

The Senior Analyst of Strategy & Operations

will work directly with the Associate Director of Services Operations to drive platform growth and improve service quality. You’ll analyze data to uncover opportunities, build business cases, and lead large cross-functional initiatives that move Angi’s most critical priorities. You will own and support high-impact strategic projects; partner with cross-functional stakeholders across Care, Analytics, and Marketing to test, launch, and scale improvements that strengthen our ability to deliver a Job Done Well. We’re looking for highly motivated individuals who bring analytical rigor, strategic thinking, and operational discipline to accelerate Angi’s growth and ensure our customers and pros have the best possible experience. What You’ll Do

Lead strategic projects end to end—from concept and business case development to execution and performance management—to raise the bar on service quality at Angi Services Design and pilot innovative quality improvement experiments, analyze outcomes, and translate insights into actionable recommendations for continuous iteration Drive quantitative and qualitative research to uncover drivers of Pro quality and guide decision‑making Monitor, track, and report on Pro quality metrics, identifying trends, risks, and opportunities for improvement Collaborate across teams to test, validate, and scale impactful quality initiatives Serve as a thought leader and operational driver within one of Angi’s highest priorities Who You Are

2+ years of experience in strategy, operations, management consulting, investment banking, or a fast-growing technology environment Self-starter and an owner; able to manage and execute projects to completion Strong analytical skills – proficiency in modeling; basic SQL is a plus First class communication skills Balance between attention to detail and swift execution Analytical rigor and ability to synthesize complex data into actionable recommendations Bias for action; thrives with ambiguity Team player; collaborates and influences effectively with cross-functional teams Interest in Angi, home services, or marketplaces a plus We value diversity

We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Compensation & Benefits

The salary band for this position ranges from $90,000 - $120,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living. This position is eligible for a competitive year-end performance bonus and equity package. Full medical, dental, vision coverage Flexible vacation policy; work hard and take time when you need it Pet discount plans and retirement plan with company match (401K) Opportunity to work with sharp, motivated teammates solving unique challenges Seniority level

Mid-Senior level Employment type

Full-time Job function

Business Development and Sales Industries: Software Development Referrals increase your chances of interviewing at Angi. Get notified about new Senior Strategy Analyst roles in New York, United States.

#J-18808-Ljbffr