Cloudinary
[Hiring] Senior Implementation Consultant @Cloudinary
Cloudinary, Germantown, Ohio, United States
Overview
Oct 10, 2025 - Cloudinary is hiring a remote Senior Implementation Consultant. Location: USA. Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web. Cloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you’re looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you. Responsibilities
Lead Implementation Delivery:
Own customer implementations from kickoff through go-live, following Cloudinary’s CLOUD methodology and internal delivery playbooks. Manage Project Scope & Timeline:
Create and maintain implementation plans, coordinate internal and customer resources, and ensure alignment across stakeholders. Partner on Complex Engagements:
Work closely with Solution Architects on more technical projects, ensuring project milestones are met while the SA leads architecture and integration. Own Simpler Implementations:
Deliver light-to-moderate complexity projects independently, including platform configuration and enablement. Align on Business Value:
Guide customers on how Cloudinary can support their goals, and ensure implementations meet project KPIs and success criteria. Facilitate Project-Based Engagement:
Serve as the primary point of contact during the implementation phase, and ensure a seamless handoff to the ongoing account team (Customer Success, Account Management, and Support) at project close. Coordinate Internal Teams:
Collaborate with Customer Success, Product, and Engineering as needed to resolve blockers and drive implementation success. Contribute to Practice Development:
Help evolve Cloudinary’s delivery methodology by refining playbooks, creating templates, improving tooling, and supporting broader Professional Services initiatives (e.g., OKRs, enablement, retrospectives). About you
East Coast Based 5+ years
in SaaS implementation consulting, onboarding, or project delivery roles. Experience leading end-to-end SaaS onboarding or implementation projects. Exposure to digital media, DAM, or martech ecosystems is a plus. Strong customer engagement and facilitation skills, with experience aligning technical and business stakeholders. Comfortable supporting light technical configuration, asset tagging, and product use-case design. Experience with platforms like Cloudinary, Contentful, Adobe Experience Manager, or Shopify is a plus. Self-starter with strong organizational skills and the ability to manage multiple projects simultaneously. We have you in mind. As an employee, you will experience many benefits, including:
Awesome technology Top-talent peers 100% sponsored medical, dental, and vision plans for employees & family HSA company contribution Matching 401k program Robust vacation & wellness policy Annual development stipend Catered lunches or a food stipend Cloudinary is proud to be an equal-opportunity employer dedicated to pursuing a diverse workforce.
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Oct 10, 2025 - Cloudinary is hiring a remote Senior Implementation Consultant. Location: USA. Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web. Cloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you’re looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you. Responsibilities
Lead Implementation Delivery:
Own customer implementations from kickoff through go-live, following Cloudinary’s CLOUD methodology and internal delivery playbooks. Manage Project Scope & Timeline:
Create and maintain implementation plans, coordinate internal and customer resources, and ensure alignment across stakeholders. Partner on Complex Engagements:
Work closely with Solution Architects on more technical projects, ensuring project milestones are met while the SA leads architecture and integration. Own Simpler Implementations:
Deliver light-to-moderate complexity projects independently, including platform configuration and enablement. Align on Business Value:
Guide customers on how Cloudinary can support their goals, and ensure implementations meet project KPIs and success criteria. Facilitate Project-Based Engagement:
Serve as the primary point of contact during the implementation phase, and ensure a seamless handoff to the ongoing account team (Customer Success, Account Management, and Support) at project close. Coordinate Internal Teams:
Collaborate with Customer Success, Product, and Engineering as needed to resolve blockers and drive implementation success. Contribute to Practice Development:
Help evolve Cloudinary’s delivery methodology by refining playbooks, creating templates, improving tooling, and supporting broader Professional Services initiatives (e.g., OKRs, enablement, retrospectives). About you
East Coast Based 5+ years
in SaaS implementation consulting, onboarding, or project delivery roles. Experience leading end-to-end SaaS onboarding or implementation projects. Exposure to digital media, DAM, or martech ecosystems is a plus. Strong customer engagement and facilitation skills, with experience aligning technical and business stakeholders. Comfortable supporting light technical configuration, asset tagging, and product use-case design. Experience with platforms like Cloudinary, Contentful, Adobe Experience Manager, or Shopify is a plus. Self-starter with strong organizational skills and the ability to manage multiple projects simultaneously. We have you in mind. As an employee, you will experience many benefits, including:
Awesome technology Top-talent peers 100% sponsored medical, dental, and vision plans for employees & family HSA company contribution Matching 401k program Robust vacation & wellness policy Annual development stipend Catered lunches or a food stipend Cloudinary is proud to be an equal-opportunity employer dedicated to pursuing a diverse workforce.
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