TransPerfect Legal
Overview
TransPerfect Legal provided pay range. This range is provided by TransPerfect Legal. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range: $50,000.00/yr - $60,000.00/yr
Additional compensation types: Annual Bonus
Who We Are: TransPerfect Legal (TL) is the industry leader in multilingual legal support services. Since 1992, we have provided a comprehensive suite of solutions that facilitate every aspect of our clients\' legal matters, including court reporting, e-discovery, virtual data rooms for M&A and bankruptcy, and translation/interpretation services. TL is a specialized division of TransPerfect Inc., the world\'s largest privately owned language services provider.
What You Will Be Doing The position of Strategic Account Manager is responsible for managing and maintaining a healthy book of business for the Director of Business Development, while serving as the first level of support to existing legal clients at both the law firm and corporate levels. The Strategic Account Manager serves as an additional point of contact for clients and is expected to consistently provide excellent customer service and consultation services. They will work collaboratively with internal departments throughout each phase of an engagement. They will be responsible for creating and maintaining executed Statements of Work at the outset of projects, ensuring accurate billing information for timely invoicing at the conclusion of projects, and following up on outstanding invoices.
Collaborate with C-level executives at law firms and major corporations on high-profile and highly sensitive legal cases to sell digital forensics solutions, big data consulting services, and cutting-edge AI technology
Responsible for all client communication, understanding client goals and interests, and discussing project requirements with clients
Serve as a liaison between the client, Sales Directors, and internal teams to ensure client expectations are met and managed through communication and efficient workflow
Creatively problem-solve to improve current and new business development strategies
Maintain and strengthen relationships within existing accounts
Consistently follow up with clients to ensure their satisfaction with delivery, quality, and customer service
Educate current and prospective clients on the sales process, including TransPerfect rates, turnaround time justification, and competitor information
Work closely with production to ensure that all projects are handled appropriately with keen attention to detail for outstanding quality
Track new and existing revenue within assigned accounts by service type
Assist in sales support and business development tasks (e.g., prospect and client research, meeting preparation, presentations, and quarterly reports)
Compose or generate materials (e.g., SOWs, RFPs, sales reports, memos, letters, etc.)
Develop project budgets and create proposals
Provide support to team members and perform other special projects or duties as required
Who We Are Looking For
Bachelor\'s Degree
1 - 3 years of direct work experience in the legal industry, account management, or the equivalent
Ability to build and maintain lasting relationships with clients
Exceptional verbal communication and presentation skills
Excellent problem-solving ability and organizational skills
Ability to work within a team and with all levels of management
Understanding of the legal industry, including eDiscovery and all phases of the EDRM
Strong interpersonal and effective time management skills
Where Your Career Is Going At TransPerfect, there are growth opportunities. The successful candidate will be ambitious and motivated with the ability to learn quickly. If you\’re ready to join a growing company and jumpstart your career, we want to hear from you. All departments offer career growth and development that can align your skills, interests, and experience. We encourage ongoing dialogue with management about growth opportunities throughout your tenure with the company.
End your job search and find your career at TransPerfect. #careersNOTjobs
Why TransPerfect For more than 25 years, we have fostered a culture where ideas are shared and new ventures are encouraged. In a fast-paced environment, employees are intellectually stimulated to grow alongside the organization. From Intern to President, every employee should have a voice and contribute to the services we offer. We offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, and other TransPerks. You even get your birthday off.
TransPerfect provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law.
For more information, please visit www.transperfect.com.
Job Details
Seniority level: Associate
Employment type: Full-time
Job function: Legal, Administrative, and Sales
Industries: Law Practice
Referrals increase your chances of interviewing at TransPerfect Legal. Location: Framingham, MA (example data from description)
#J-18808-Ljbffr
Base pay range: $50,000.00/yr - $60,000.00/yr
Additional compensation types: Annual Bonus
Who We Are: TransPerfect Legal (TL) is the industry leader in multilingual legal support services. Since 1992, we have provided a comprehensive suite of solutions that facilitate every aspect of our clients\' legal matters, including court reporting, e-discovery, virtual data rooms for M&A and bankruptcy, and translation/interpretation services. TL is a specialized division of TransPerfect Inc., the world\'s largest privately owned language services provider.
What You Will Be Doing The position of Strategic Account Manager is responsible for managing and maintaining a healthy book of business for the Director of Business Development, while serving as the first level of support to existing legal clients at both the law firm and corporate levels. The Strategic Account Manager serves as an additional point of contact for clients and is expected to consistently provide excellent customer service and consultation services. They will work collaboratively with internal departments throughout each phase of an engagement. They will be responsible for creating and maintaining executed Statements of Work at the outset of projects, ensuring accurate billing information for timely invoicing at the conclusion of projects, and following up on outstanding invoices.
Collaborate with C-level executives at law firms and major corporations on high-profile and highly sensitive legal cases to sell digital forensics solutions, big data consulting services, and cutting-edge AI technology
Responsible for all client communication, understanding client goals and interests, and discussing project requirements with clients
Serve as a liaison between the client, Sales Directors, and internal teams to ensure client expectations are met and managed through communication and efficient workflow
Creatively problem-solve to improve current and new business development strategies
Maintain and strengthen relationships within existing accounts
Consistently follow up with clients to ensure their satisfaction with delivery, quality, and customer service
Educate current and prospective clients on the sales process, including TransPerfect rates, turnaround time justification, and competitor information
Work closely with production to ensure that all projects are handled appropriately with keen attention to detail for outstanding quality
Track new and existing revenue within assigned accounts by service type
Assist in sales support and business development tasks (e.g., prospect and client research, meeting preparation, presentations, and quarterly reports)
Compose or generate materials (e.g., SOWs, RFPs, sales reports, memos, letters, etc.)
Develop project budgets and create proposals
Provide support to team members and perform other special projects or duties as required
Who We Are Looking For
Bachelor\'s Degree
1 - 3 years of direct work experience in the legal industry, account management, or the equivalent
Ability to build and maintain lasting relationships with clients
Exceptional verbal communication and presentation skills
Excellent problem-solving ability and organizational skills
Ability to work within a team and with all levels of management
Understanding of the legal industry, including eDiscovery and all phases of the EDRM
Strong interpersonal and effective time management skills
Where Your Career Is Going At TransPerfect, there are growth opportunities. The successful candidate will be ambitious and motivated with the ability to learn quickly. If you\’re ready to join a growing company and jumpstart your career, we want to hear from you. All departments offer career growth and development that can align your skills, interests, and experience. We encourage ongoing dialogue with management about growth opportunities throughout your tenure with the company.
End your job search and find your career at TransPerfect. #careersNOTjobs
Why TransPerfect For more than 25 years, we have fostered a culture where ideas are shared and new ventures are encouraged. In a fast-paced environment, employees are intellectually stimulated to grow alongside the organization. From Intern to President, every employee should have a voice and contribute to the services we offer. We offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, and other TransPerks. You even get your birthday off.
TransPerfect provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law.
For more information, please visit www.transperfect.com.
Job Details
Seniority level: Associate
Employment type: Full-time
Job function: Legal, Administrative, and Sales
Industries: Law Practice
Referrals increase your chances of interviewing at TransPerfect Legal. Location: Framingham, MA (example data from description)
#J-18808-Ljbffr