ADP
Overview
ADP is hiring a Implementation Payroll Consultant. Responsible for the processing of payrolls and special requests for the assigned client base. Ensures accuracy and integrity of all data entered into the system for both payroll to employees and billing to clients. Ensures timeliness of all new business and compliance with federal and state tax regulations. Responsibilities
Provides implementation services as defined in TotalSource Implementation Methodology (TSIM), using standardized processes, tools, and deliverables to implement PEO solutions. Uses TotalSource tools and standards to consistently produce error-free results in a timely manner. Accurate and timely completion of all data entry and wage information. Ensures all data is properly coded for client billings and filings. Performs all necessary functions to ensure a smooth transaction to Payroll Operations. Provides customer services to phone inquiries from clients, internal associates and other functional departments. Not limited to answering payroll questions, resolving problems related to client processing/invoicing, direct deposits, etc. Client interaction and problem resolution. Resolves client payroll issues in a timely manner by utilizing appropriate resources and proper channels. May have to issue manual checks as needed. Produces various reports for both clients and Implementation Management. This may include, but not limited to, year-end and quarterly processing, W-2 tax forms, and client billing statements. Verifies accuracy of COI setup and follows SOX compliance regulations. Monitor cases and follow SLA. Works on pay reports and I-9 reports for compliance. Competencies
Multi-Tasking: Responds and reacts to a variety of different critical issues simultaneously. Needs Analysis: Conducts an in-depth analysis of the client's requirements and specifications to determine the appropriate course of action. Job Knowledge: Possesses and applies professional skills and knowledge in job related areas; keeps abreast of current developments and trends in areas of expertise. Product Knowledge: Demonstrates sufficient knowledge of applicable products and services by correctly answering questions and delivering solutions to meet client and business unit's needs. Problem Analysis / Resolution/ Negotiation: Gathers information necessary to make decisions; anticipates, identifies, eliminates and resolves problems in a timely manner. Telephone Skills: Courteously responds to callers and handles calls appropriately. Technical Knowledge: Applies knowledge of product and service components and internal systems to support client, department and organizational goals. Teamwork: Partners with fellow associates, supervisors, and departments; contributes and exchanges knowledge and skills to meet group needs and goals; participates in resolving issues. Communication: Uses effective communication skills to advise clients. Relationships: Successfully communicates with individuals at all levels of an organization (External -- Client Owner, Payroll Contact, Employee; Internal -- Area President, Sales Management, Operations Personnel). Microsoft Office: Working knowledge of Outlook, Word, Excel and PowerPoint. Organizational skills: Excellent organizational skills with the ability to multi-task. Ability to work under stress and maintain attention to detail. Detail Oriented. Accountability
Achieves on-time new business payroll starts with quality. If product is not performed satisfactorily, it may affect clients and region from processing a successful benefit enrollment and/or payroll, which could cause loss of clients and revenue, decreased client satisfaction, survey scores, and retention. Demonstrates follow-up skills to ensure timely and effective closure of open items throughout the implementation payroll process. Ability to multi-task, organize work based on priority and meet deadlines. Accurate and detailed audits. Maintains good oral communication skills with clients and other service associates. SOX and I-9 Compliance. Contacts
Internal: Works cross-functionally with operations groups, RIT members, Implementation, and 401K as well as regional and divisional support and management. External: Client Qualifications
Educational Qualification:
Bachelor’s degree in business administration or equivalent in education and experience required. Experience
Previous experience in payroll processing (1-2 years) in a relevant industry, HRIS practitioner and/or with system implementations. Preparation for professional certification helpful (PHR, CPP, etc.). Possesses a strong knowledge of industry-equivalent products, services, and tools. Typing minimum 50 wpm. Minimal 10-key experience. Preference will be given to candidates who have the following: Previous experience in payroll processing Excellent problem resolution skills Ability to work well with others Ability to work well under pressure Strong oral and written communication skills Knowledge of Microsoft applications (Word and Excel). Proficient in typing Preparation for professional certification helpful (PHR, CPP, etc.) Possesses a strong knowledge of industry-equivalent products, services, and tools Multi-Tasking: Responds and reacts to a variety of different critical issues simultaneously Needs Analysis: Conducts an in-depth analysis of the client's requirements and specifications to determine the appropriate course of action Job Knowledge: Possesses and applies professional skills and knowledge in job related areas; keeps abreast of current developments and trends in areas of expertise Product Knowledge: Demonstrates sufficient knowledge of applicable products and services by correctly answering questions and delivering solutions to meet client and business unit's needs Problem Analysis / Resolution/ Negotiation: Gathers information necessary to make decisions; anticipates, identifies, eliminates and resolves problems in a timely manner Telephone Skills: Courteously responds to callers and handles calls appropriately Technical Knowledge: Applies knowledge of product and service components and internal systems to support client, department and organizational goals Teamwork: Partners with fellow associates, supervisors, and departments; contributes and exchanges knowledge and skills to meet group needs and goals; participates in resolving issues Uses effective communication skills to advise clients Relationships: Successfully communicates with individuals at all levels of an organization Working knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint) Excellent organizational skills with the ability to multi-task Ability to work under stress Detail Oriented Compensation and Benefits
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short- and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $16.35 - USD $33.17 / Hour. Note:
Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws. About ADP
We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration. We are a leader in business outsourcing services, analytics, and compliance expertise. We value our people and foster a culture that embraces core values, ideas, innovation, and belonging. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP : ADP is committed to an inclusive, diverse and equitable workplace and to providing equal employment opportunities regardless of protected characteristics. Hiring decisions are based on operating needs, qualifications, experience, ability, and performance. Ethics at ADP : ADP conducts business with high ethical standards and compliance with laws. Learn more about ADP’s culture and values. Notes: This description does not include every responsibility or requirement and may be subject to change. External link for more info: ADP Careers.
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ADP is hiring a Implementation Payroll Consultant. Responsible for the processing of payrolls and special requests for the assigned client base. Ensures accuracy and integrity of all data entered into the system for both payroll to employees and billing to clients. Ensures timeliness of all new business and compliance with federal and state tax regulations. Responsibilities
Provides implementation services as defined in TotalSource Implementation Methodology (TSIM), using standardized processes, tools, and deliverables to implement PEO solutions. Uses TotalSource tools and standards to consistently produce error-free results in a timely manner. Accurate and timely completion of all data entry and wage information. Ensures all data is properly coded for client billings and filings. Performs all necessary functions to ensure a smooth transaction to Payroll Operations. Provides customer services to phone inquiries from clients, internal associates and other functional departments. Not limited to answering payroll questions, resolving problems related to client processing/invoicing, direct deposits, etc. Client interaction and problem resolution. Resolves client payroll issues in a timely manner by utilizing appropriate resources and proper channels. May have to issue manual checks as needed. Produces various reports for both clients and Implementation Management. This may include, but not limited to, year-end and quarterly processing, W-2 tax forms, and client billing statements. Verifies accuracy of COI setup and follows SOX compliance regulations. Monitor cases and follow SLA. Works on pay reports and I-9 reports for compliance. Competencies
Multi-Tasking: Responds and reacts to a variety of different critical issues simultaneously. Needs Analysis: Conducts an in-depth analysis of the client's requirements and specifications to determine the appropriate course of action. Job Knowledge: Possesses and applies professional skills and knowledge in job related areas; keeps abreast of current developments and trends in areas of expertise. Product Knowledge: Demonstrates sufficient knowledge of applicable products and services by correctly answering questions and delivering solutions to meet client and business unit's needs. Problem Analysis / Resolution/ Negotiation: Gathers information necessary to make decisions; anticipates, identifies, eliminates and resolves problems in a timely manner. Telephone Skills: Courteously responds to callers and handles calls appropriately. Technical Knowledge: Applies knowledge of product and service components and internal systems to support client, department and organizational goals. Teamwork: Partners with fellow associates, supervisors, and departments; contributes and exchanges knowledge and skills to meet group needs and goals; participates in resolving issues. Communication: Uses effective communication skills to advise clients. Relationships: Successfully communicates with individuals at all levels of an organization (External -- Client Owner, Payroll Contact, Employee; Internal -- Area President, Sales Management, Operations Personnel). Microsoft Office: Working knowledge of Outlook, Word, Excel and PowerPoint. Organizational skills: Excellent organizational skills with the ability to multi-task. Ability to work under stress and maintain attention to detail. Detail Oriented. Accountability
Achieves on-time new business payroll starts with quality. If product is not performed satisfactorily, it may affect clients and region from processing a successful benefit enrollment and/or payroll, which could cause loss of clients and revenue, decreased client satisfaction, survey scores, and retention. Demonstrates follow-up skills to ensure timely and effective closure of open items throughout the implementation payroll process. Ability to multi-task, organize work based on priority and meet deadlines. Accurate and detailed audits. Maintains good oral communication skills with clients and other service associates. SOX and I-9 Compliance. Contacts
Internal: Works cross-functionally with operations groups, RIT members, Implementation, and 401K as well as regional and divisional support and management. External: Client Qualifications
Educational Qualification:
Bachelor’s degree in business administration or equivalent in education and experience required. Experience
Previous experience in payroll processing (1-2 years) in a relevant industry, HRIS practitioner and/or with system implementations. Preparation for professional certification helpful (PHR, CPP, etc.). Possesses a strong knowledge of industry-equivalent products, services, and tools. Typing minimum 50 wpm. Minimal 10-key experience. Preference will be given to candidates who have the following: Previous experience in payroll processing Excellent problem resolution skills Ability to work well with others Ability to work well under pressure Strong oral and written communication skills Knowledge of Microsoft applications (Word and Excel). Proficient in typing Preparation for professional certification helpful (PHR, CPP, etc.) Possesses a strong knowledge of industry-equivalent products, services, and tools Multi-Tasking: Responds and reacts to a variety of different critical issues simultaneously Needs Analysis: Conducts an in-depth analysis of the client's requirements and specifications to determine the appropriate course of action Job Knowledge: Possesses and applies professional skills and knowledge in job related areas; keeps abreast of current developments and trends in areas of expertise Product Knowledge: Demonstrates sufficient knowledge of applicable products and services by correctly answering questions and delivering solutions to meet client and business unit's needs Problem Analysis / Resolution/ Negotiation: Gathers information necessary to make decisions; anticipates, identifies, eliminates and resolves problems in a timely manner Telephone Skills: Courteously responds to callers and handles calls appropriately Technical Knowledge: Applies knowledge of product and service components and internal systems to support client, department and organizational goals Teamwork: Partners with fellow associates, supervisors, and departments; contributes and exchanges knowledge and skills to meet group needs and goals; participates in resolving issues Uses effective communication skills to advise clients Relationships: Successfully communicates with individuals at all levels of an organization Working knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint) Excellent organizational skills with the ability to multi-task Ability to work under stress Detail Oriented Compensation and Benefits
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short- and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $16.35 - USD $33.17 / Hour. Note:
Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws. About ADP
We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration. We are a leader in business outsourcing services, analytics, and compliance expertise. We value our people and foster a culture that embraces core values, ideas, innovation, and belonging. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP : ADP is committed to an inclusive, diverse and equitable workplace and to providing equal employment opportunities regardless of protected characteristics. Hiring decisions are based on operating needs, qualifications, experience, ability, and performance. Ethics at ADP : ADP conducts business with high ethical standards and compliance with laws. Learn more about ADP’s culture and values. Notes: This description does not include every responsibility or requirement and may be subject to change. External link for more info: ADP Careers.
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