Human Factors Engineer - Remediation Focus

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. Job Description Summary We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. As a member of the User Experience Design team, the Human Factors Engineer (HFE) is an expert leader in understanding customers’ emotions and behaviors and at uncovering meaningful; and surprising insights to drive design decisions. This HFE uses customer insights to inspire teams to deliver experiences that solve customer problems and transform their work life. The HFE is an expert at methodologically sound and innovative customer research and in discovering new business opportunities for BD’s future growth. HFEs are experts at running research studies, analyzing the data, and using storytelling, data, and visualizations to lead project teams in translating findings into successful product designs. Responsibilities: Apply creative problem-solving strategies and techniques to get tactical, innovative, and disruptive ideas launched. Seek to create the best possible product or service for our customers by finding the sweet spot between customers’ needs, business constraints, and technical capabilities. Communicate passion and empathy for the customer in a way that is contagious and inspires teams to keep iterating until the best possible solution (within given constraints) is found. Apply Human Factors and Usability Engineering processes to determine customer needs and requirements for medical devices and software and provide recommendations to product teams and cross-functional stakeholders. Facilitate and complete use specifications, task analyses, use error analyses (URRA, uFMEA), and other usability engineering deliverables aligned with FDA and IEC 62366 requirements to support regulatory submissions. Collaborate closely with interface designers, engineers, and the marketing team, and business leaders to define detailed designs that meet customer needs and to motivate teams to seek, utilize, and apply customer insights throughout the product and service lifecycle. Plan and execute usability studies, data analysis, documentation of results, and presentations following BD processes and relevant usability regulations and standards (i.e. FDA, IEC 62366, AAMI HE75). Able to understand business goals and link them to design directions and product architecture and advocate for short-term solutions that support long-term product visions and business strategies. Lead brainstorming and ideating sessions, report-outs to stakeholders, and innovation research. Teach human factors processes and understanding of our customers to cross-functional project teams as well as leaders and less-senior engineers. Develop and evangelize product growth strategies and long-term roadmaps focused on improving user experience. Work with global cross-functional colleagues to define key project objectives with the proven ability to build allies and evangelize best-in-class design and usability engineering practices. Required Qualifications: BS in Engineering, Human Factors Engineering / Ergonomics, Usability Engineering, Cognitive/Experimental Psychology, Industrial Design, Engineering Psychology. Would consider 10+ years of professional UX/HFE experience in developing software and/or hardware experience in Lieu of a Degree. Minimum 7 years of professional UX/HFE experience in developing software and/or hardware Demonstrated track record of success analyzing user needs via contextual research, usability testing, and other validation methods Experience mentoring human factors engineers and cross-functional teams on HF processes Understanding of FDA, ISO, AAMI, and other relevant usability regulations and standards is required Experience in healthcare and FDA experience in software design and development Excellent collaboration, communication, leadership, influencing, and presentation skills Preferred Qualifications: Bachelor Degree in Engineering, Human Factors Engineering / Ergonomics, Usability Engineering, Cognitive/Experimental Psychology, Industrial Design, Engineering Psychology 10+ years of professional UX/HFE experience in developing software and/or hardware We prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. Becton, Dickinson, and Company is an Equal Opportunity Employer. The salary range for this role is $113,400.00 - $186,900.00 USD Annual.

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