Respawn Entertainment
Technical Director of Game Services (Apex Legends)
Respawn Entertainment, Los Angeles, California, United States, 90079
Director of Game Services (Apex Legends)
Join to apply for the Director of Game Services (Apex Legends) role at Respawn Entertainment. Overview
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. A team where everyone makes play happen. We are looking for a Director of Game Services that is an industry expert on managing a premiere live service game utilizing technologies and strategies that focus on the player experience and satisfaction. This role has an operational focus with a deep business reach that affects the outcomes of the Apex Legends franchise at Respawn Entertainment. This individual will apply their years of engineering and live service experience to design, document, and deliver tools, systems, and services while reporting to the Head of Online Services. What you will do
Lead your team through strategic planning, people development, and live services development and delivery milestones Work collaboratively as a technical liaison for the Head of Online Services on all major projects within your technical domain Become a trusted and effective member of the senior engineering leadership team of Online Services Write and review code across various domains and service tiers of critical importance to achieving the studio's strategic goals Design, review, build, deploy, and operate the technical live services that our players rely upon daily Collaborate with engineers and staff from various departments demonstrating your competency, capabilities, focus, and sense of ownership for key projects Principally or support the writing of technical design documents, run books, standard operating procedures, and other forms of documentation that enrich our engineering culture Understand and demonstrate knowledge of business critical production cloud architecture as expressed through presentations, diagrams, and documentation 10 years of demonstrable software engineering experience Ideally, you will have
Experience building and operating multi-tiered customer facing applications and services Experience with Technical Operations and 24x7 support OKRs and KPIs and applying them as a measurement of strategic progress Deep understanding of processes and practices that improve the player and developer experience through automation Excellent grasp of business English in both oral and written forms Excellent grasp of modern security concepts and their application in code and systems design Ability to generate flowchart, sequence, and C4 diagrams Polyglot programming with ability to reason about languages, protocols, and patterns for quality and time to delivery Ability to understand and educate the architecture of business critical production cloud systems and resolve issues quickly Experience with modern source code management systems (Perforce, Git, etc) Bachelor's degree in Computer Science or a related field, or equivalent experience Other qualities we look for
Experience with Security and Anti-Cheat tools and services Experience with CDNs and content delivery networks Passion for video games and the development process Experience with JIRA or equivalent Experience with two or more Cloud providers (AWS, Azure, GCP, etc) Experience working with development to deployment build pipelines (CICD) A champion of psychological safety Compensation And Benefits
The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs). British Columbia (depending on location e.g. Vancouver vs. Victoria) $165,900 - $238,100 CAD California (depending on location e.g. Los Angeles vs. San Francisco) $186,900 - $289,700 USD In the US, we offer a package of benefits including paid time off, sick time, holidays, parental leave, insurance, and 401(k). Certain roles may also be eligible for bonus and equity. In British Columbia, we offer a package of benefits including vacation, sick time, leave benefits, health coverage, life insurance, retirement plan. Certain roles may also be eligible for bonus and equity. About Electronic Arts
EA is an equal opportunity employer. We value adaptability, resilience, creativity, and curiosity. We support flexible growth and wellbeing across global teams. Seniority level
Director Employment type
Full-time Job function
Management and Manufacturing Industries: Computer Games
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Join to apply for the Director of Game Services (Apex Legends) role at Respawn Entertainment. Overview
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. A team where everyone makes play happen. We are looking for a Director of Game Services that is an industry expert on managing a premiere live service game utilizing technologies and strategies that focus on the player experience and satisfaction. This role has an operational focus with a deep business reach that affects the outcomes of the Apex Legends franchise at Respawn Entertainment. This individual will apply their years of engineering and live service experience to design, document, and deliver tools, systems, and services while reporting to the Head of Online Services. What you will do
Lead your team through strategic planning, people development, and live services development and delivery milestones Work collaboratively as a technical liaison for the Head of Online Services on all major projects within your technical domain Become a trusted and effective member of the senior engineering leadership team of Online Services Write and review code across various domains and service tiers of critical importance to achieving the studio's strategic goals Design, review, build, deploy, and operate the technical live services that our players rely upon daily Collaborate with engineers and staff from various departments demonstrating your competency, capabilities, focus, and sense of ownership for key projects Principally or support the writing of technical design documents, run books, standard operating procedures, and other forms of documentation that enrich our engineering culture Understand and demonstrate knowledge of business critical production cloud architecture as expressed through presentations, diagrams, and documentation 10 years of demonstrable software engineering experience Ideally, you will have
Experience building and operating multi-tiered customer facing applications and services Experience with Technical Operations and 24x7 support OKRs and KPIs and applying them as a measurement of strategic progress Deep understanding of processes and practices that improve the player and developer experience through automation Excellent grasp of business English in both oral and written forms Excellent grasp of modern security concepts and their application in code and systems design Ability to generate flowchart, sequence, and C4 diagrams Polyglot programming with ability to reason about languages, protocols, and patterns for quality and time to delivery Ability to understand and educate the architecture of business critical production cloud systems and resolve issues quickly Experience with modern source code management systems (Perforce, Git, etc) Bachelor's degree in Computer Science or a related field, or equivalent experience Other qualities we look for
Experience with Security and Anti-Cheat tools and services Experience with CDNs and content delivery networks Passion for video games and the development process Experience with JIRA or equivalent Experience with two or more Cloud providers (AWS, Azure, GCP, etc) Experience working with development to deployment build pipelines (CICD) A champion of psychological safety Compensation And Benefits
The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs). British Columbia (depending on location e.g. Vancouver vs. Victoria) $165,900 - $238,100 CAD California (depending on location e.g. Los Angeles vs. San Francisco) $186,900 - $289,700 USD In the US, we offer a package of benefits including paid time off, sick time, holidays, parental leave, insurance, and 401(k). Certain roles may also be eligible for bonus and equity. In British Columbia, we offer a package of benefits including vacation, sick time, leave benefits, health coverage, life insurance, retirement plan. Certain roles may also be eligible for bonus and equity. About Electronic Arts
EA is an equal opportunity employer. We value adaptability, resilience, creativity, and curiosity. We support flexible growth and wellbeing across global teams. Seniority level
Director Employment type
Full-time Job function
Management and Manufacturing Industries: Computer Games
#J-18808-Ljbffr