Meetings Professionals International
Event Services Manager
Meetings Professionals International, Granite Heights, Wisconsin, United States
Role
Effectively and proactively monitors the daily functions of the Banquets Department. This also includes working and communicating closely with all hotel departments to ensure a successful and effective event resulting in a positive guest experience. Responsibilities
Supports and Manages the Banquet Department while working closely with the Food and Beverage Director and other hotel departments. Supervise, empower, lead, coach and motivate the Banquet team including captains, food servers, and bartenders towards achieving exceptional guest service results and complete associate engagement. Assist the hotel in reaching top box service scores on Meeting Planner surveys. Review Banquet Event Orders to ensure thorough communication and understanding with guests and other departments. Ensure the appropriate and timely setup of all functions and meetings while maintaining standards of food, beverage and meeting specifications. Review staffing and equipment needs proactively. Coordinate and execute all events with Culinary, Stewarding, Sales/Events. Maintain a high energy, positive, professional appearance. Develop innovative and creative décor for Banquet function space. Oversee short and long-term banquet functions in the front and back of the house. Create an environment establishing the highest standards of quality service and ensure implementation through effective hiring, training, development, promotion and continuous reinforcement. Administrative tasks may include payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions. Perform daily walk-throughs in the banquet department, all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards. Develop ideas for special events and holiday functions. About Our Resort
Nestled on 300 acres of historic ranch land, our resort offers a vibrant blend of relaxation and recreation. Featuring a 27-hole golf course, a five-acre water park, biking trails, and a luxurious spa, we provide diverse amenities for our valued guests. Hill Country resort provides 100,000 square feet of flexible, renovated indoor and unique outdoor spaces to choose from. Featuring an updated style of the meeting spaces with a blend of soothing hues, textures and classic patterns, the new design concept boasts a sophisticated aesthetic inspired by the surrounding landscape while paying homage to the resort's heritage. Join us in upholding our tradition of exceptional Texas hospitality! Why Join Us?
At Hyatt, we prioritize creating a culture where colleagues feel like family. Since 1957, we\'ve grown into one of the world\'s leading hospitality brands by valuing our people. We transform jobs into fulfilling careers, turning guest stays into unforgettable journeys, and fostering an environment where belonging and care thrive. Qualifications
Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule. A true desire to understand and anticipate the needs of others in a fast-paced environment. Refined verbal and written communication skills. Must be proficient in general computer knowledge. Candidates should be extremely creative, innovative, detail oriented and organized. Hotel experience and a thorough understanding of all levels of banquet service. Previous experience as an Event Services Manager/Assistant preferred. Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service. Benefits & Perks
Enjoy free meals in our colleague café Health, Dental and Vision Benefits Discounted & Complimentary Hotel Room Nights Retirement savings plan Excellent training and professional development Opportunities to work around the world with Hyatt Hotels and Resorts Tuition reimbursement, up to $1,000 a year About the Hiring Process
We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Proof of eligibility to work in the United States is required, as well as a completed background check.
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Effectively and proactively monitors the daily functions of the Banquets Department. This also includes working and communicating closely with all hotel departments to ensure a successful and effective event resulting in a positive guest experience. Responsibilities
Supports and Manages the Banquet Department while working closely with the Food and Beverage Director and other hotel departments. Supervise, empower, lead, coach and motivate the Banquet team including captains, food servers, and bartenders towards achieving exceptional guest service results and complete associate engagement. Assist the hotel in reaching top box service scores on Meeting Planner surveys. Review Banquet Event Orders to ensure thorough communication and understanding with guests and other departments. Ensure the appropriate and timely setup of all functions and meetings while maintaining standards of food, beverage and meeting specifications. Review staffing and equipment needs proactively. Coordinate and execute all events with Culinary, Stewarding, Sales/Events. Maintain a high energy, positive, professional appearance. Develop innovative and creative décor for Banquet function space. Oversee short and long-term banquet functions in the front and back of the house. Create an environment establishing the highest standards of quality service and ensure implementation through effective hiring, training, development, promotion and continuous reinforcement. Administrative tasks may include payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions. Perform daily walk-throughs in the banquet department, all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards. Develop ideas for special events and holiday functions. About Our Resort
Nestled on 300 acres of historic ranch land, our resort offers a vibrant blend of relaxation and recreation. Featuring a 27-hole golf course, a five-acre water park, biking trails, and a luxurious spa, we provide diverse amenities for our valued guests. Hill Country resort provides 100,000 square feet of flexible, renovated indoor and unique outdoor spaces to choose from. Featuring an updated style of the meeting spaces with a blend of soothing hues, textures and classic patterns, the new design concept boasts a sophisticated aesthetic inspired by the surrounding landscape while paying homage to the resort's heritage. Join us in upholding our tradition of exceptional Texas hospitality! Why Join Us?
At Hyatt, we prioritize creating a culture where colleagues feel like family. Since 1957, we\'ve grown into one of the world\'s leading hospitality brands by valuing our people. We transform jobs into fulfilling careers, turning guest stays into unforgettable journeys, and fostering an environment where belonging and care thrive. Qualifications
Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule. A true desire to understand and anticipate the needs of others in a fast-paced environment. Refined verbal and written communication skills. Must be proficient in general computer knowledge. Candidates should be extremely creative, innovative, detail oriented and organized. Hotel experience and a thorough understanding of all levels of banquet service. Previous experience as an Event Services Manager/Assistant preferred. Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service. Benefits & Perks
Enjoy free meals in our colleague café Health, Dental and Vision Benefits Discounted & Complimentary Hotel Room Nights Retirement savings plan Excellent training and professional development Opportunities to work around the world with Hyatt Hotels and Resorts Tuition reimbursement, up to $1,000 a year About the Hiring Process
We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Proof of eligibility to work in the United States is required, as well as a completed background check.
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