Ropes & Gray LLP
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About Ropes & Gray
The firm is a preeminent global law firm with approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, Milan, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C. It has been ranked among the top firms by The American Lawyer and Law.com in recent years, and is an equal opportunity employer. The firm is recognized for its leading practices in asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring.
Overview
The Senior Desktop Engineer is responsible for managing and supporting desktop systems and infrastructure within the firm. This role requires a strong technical background and expertise in desktop operating systems, software deployment, system administration and advanced troubleshooting. The Senior Desktop Engineer will collaborate with various stakeholders to ensure the stability, security, and optimal performance of desktop systems, while also providing technical guidance and support to end-users.
Responsibilities
Manage and maintain desktop operating systems and software applications
Deploy, configure, and troubleshoot desktop hardware and peripherals
Develop and implement desktop deployment and management processes, including imaging, software packaging, and patch management
Collaborate with internal teams to develop and enforce desktop security measures and policies
Provide technical support to end-users, addressing software and hardware-related inquiries and issues
Troubleshoot and resolve complex technical issues related to desktop systems, software, and hardware
Conduct system performance analysis and optimization to ensure the efficient operation of desktop systems
Stay up-to-date with emerging technologies and industry trends in desktop engineering, recommending innovative solutions to improve desktop systems and user experience
Develop and maintain documentation, including standard operating procedures and knowledge base articles, for desktop engineering processes and solutions
Collaborate with vendors and external partners to evaluate and implement new desktop technologies and solutions
Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field
Minimum of 5 years of experience in desktop engineering, system administration, or a related role
Strong knowledge of desktop operating systems, software deployment, and system administration
Proficiency in troubleshooting and resolving technical issues related to desktop systems
Experience with system performance analysis and optimization
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills, with the ability to interact professionally with individuals at all levels
Ability to work independently and as part of a team in a fast-paced environment
Compensation And Total Rewards Package
Ropes & Gray offers a comprehensive Total Rewards package, including health and well-being benefits, personal and professional development, career growth opportunities, and a collegial culture. The anticipated pay range is listed below as a starting salary estimate. The role is eligible for a discretionary bonus based on performance. The actual offered rate will be determined based on qualifications, experience, geographic location, and internal equity.
Boston: $123,200 - $187,950
Chicago: $123,200 - $187,950
New York: $129,100 - $196,900
Washington, DC: $123,200 - $187,950
San Francisco: $134,900 - $205,850
Working Conditions
This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Law Practice
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The Senior Desktop Engineer is responsible for managing and supporting desktop systems and infrastructure within the firm. This role requires a strong technical background and expertise in desktop operating systems, software deployment, system administration and advanced troubleshooting. The Senior Desktop Engineer will collaborate with various stakeholders to ensure the stability, security, and optimal performance of desktop systems, while also providing technical guidance and support to end-users.
Responsibilities
Manage and maintain desktop operating systems and software applications
Deploy, configure, and troubleshoot desktop hardware and peripherals
Develop and implement desktop deployment and management processes, including imaging, software packaging, and patch management
Collaborate with internal teams to develop and enforce desktop security measures and policies
Provide technical support to end-users, addressing software and hardware-related inquiries and issues
Troubleshoot and resolve complex technical issues related to desktop systems, software, and hardware
Conduct system performance analysis and optimization to ensure the efficient operation of desktop systems
Stay up-to-date with emerging technologies and industry trends in desktop engineering, recommending innovative solutions to improve desktop systems and user experience
Develop and maintain documentation, including standard operating procedures and knowledge base articles, for desktop engineering processes and solutions
Collaborate with vendors and external partners to evaluate and implement new desktop technologies and solutions
Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field
Minimum of 5 years of experience in desktop engineering, system administration, or a related role
Strong knowledge of desktop operating systems, software deployment, and system administration
Proficiency in troubleshooting and resolving technical issues related to desktop systems
Experience with system performance analysis and optimization
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills, with the ability to interact professionally with individuals at all levels
Ability to work independently and as part of a team in a fast-paced environment
Compensation And Total Rewards Package
Ropes & Gray offers a comprehensive Total Rewards package, including health and well-being benefits, personal and professional development, career growth opportunities, and a collegial culture. The anticipated pay range is listed below as a starting salary estimate. The role is eligible for a discretionary bonus based on performance. The actual offered rate will be determined based on qualifications, experience, geographic location, and internal equity.
Boston: $123,200 - $187,950
Chicago: $123,200 - $187,950
New York: $129,100 - $196,900
Washington, DC: $123,200 - $187,950
San Francisco: $134,900 - $205,850
Working Conditions
This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Law Practice
Referrals increase your chances of interviewing at Ropes & Gray LLP by 2x
Get notified about new Senior Desktop Engineer jobs in Washington, DC.
Washington, DC $33.15 - $44.85 2 weeks ago
Regional Technology Lead - Arlington, VA
Information Technology Professional (IT Support)
Washington, DC $85,000 - $95,000 1 month ago
Sterling, VA $100,000 - $115,000 3 weeks ago
Senior Microsoft 365 Administrator- Hybrid
IT Assessor Jr.-Secret Clearance (REMOTE)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr