Southeastern Grocers
Liquor Store Manager
Job Summary
Manages the daily operations of the liquor department. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Executes merchandising plans as outlined in department planners, toolkits or event packs being mindful of merchandising standards, product levels, shrink, and sales trends. Monitors and controls supply expenses, manages cash control, sales and cash items and records for the liquor store. Supervises, trains, and develops team members on performance of their job and provides coaching as needed. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building and leadership, planning, and administrative work.
Essential Responsibilities
SERVICE: 60%
Creates an environment that enables customers to feel welcome, important and appreciated that will increase customer confidence and loyalty. Ensures the department is merchandised per plan and maintained for in-stock conditions. Delivers daily conditions that meet the companys expectations for freshness, quality and value. Trains department associates on inventory/stocking and computer assisted ordering. Offers assistance in finding or suggesting product selection.
LEADERSHIP: 20%
Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Assists in establishing goals for merchandising, sales and profits and empowers the team to meet or exceed the goals. Assists in managing schedules to ensure tasks are completed in a cadence that ensures the highest levels of customer service and conditions during peak hours. Adheres to all local, state, and federal laws, and company guidelines.
FINANCIAL: 10%
Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, orders, receiving products, etc.). Monitors and controls supply expenses, manages cash control, sales and cash accounting items and records for the liquor store. Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for quality and freshness and takes appropriate action with those items. Assists in the planning and organizing of the inventory process. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperature logs per policy. Accountable for: top-line sales vs. plan; shrink % vs. plan; inventory accuracy, management (days on hand) and inventory dollars vs. plan; execution of prescribed merchandising plan and Own Brands penetration; OSAT results; expense management vs. plan.
COMPLIANCE/SAFETY: 10%
Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to regulatory compliance requirements pertaining to food safety, USDA & COOL, and Department of Agriculture (DOA). Executes product recalls and withdrawals in a timely manner while ensuring items are secured and removed from customer access. Reinforces safety programs by complying with safety procedures and inspecting and identifying unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports safety risk, or issues, and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted and that PPE is available and utilized as required. Ensures equipment is in good repair; reports and assists with remediation of safety hazards within the department.
Disclaimer Performs other job-related duties as assigned.
Qualifications Required Education
High School / GED
Preferred Education
Language Requirements
Language(s) Required: English
Language(s) Preferred: English, Spanish
Relevant Experience
Relevant Experience Supervisory Experience: 0 - 3 yrs minimum
Knowledge, Skills & Abilities Required
Must be 21 years of age.
Authorization to work in the United States or the ability to obtain the same.
Successful completion of pre-employment drug testing and background check.
Strong customer service skills.
Exceptional interpersonal, motivational and communication skills.
Knowledge of basic math.
Ability to handle stressful situations.
Proficient with computer applications used in effectively operating the department.
Environmental Factors Retail - General; Heavy physical demands. Standing/walking, lifting up to 50 lbs, working in indoor/outdoor conditions, potential exposure to cold, heat, noise, cleaning agents and other hazards. PPE as required. Pulling up to 250 lbs. Lifting up to 50 lbs.
Travel Percent & Overnight Travel: None; Overnight: No
Shift(s) Varied shifts
Minimum Qualifications
Must be 21 years of age.
High school diploma or equivalent.
Compliance with all Winn-Dixie policies and procedures.
Ability to read, write and speak English proficiently.
Authorization to work in the United States or the ability to obtain the same.
Successful completion of pre-employment drug testing and background check.
Preferred Qualifications
Previous assistant manager experience.
Proficient with computer applications used in effectively operating the department.
Strong guest service skills.
Exceptional interpersonal, motivational and communication skills.
Job Tag
Manage inventory, in-stock position, pricing integrity, merchandising, labor, security, expense control and other operational processes to company standards.
Ensure the department is merchandised in accordance with community needs; maintain shelf allocations for product availability.
Greet and assist guests; provide efficient, courteous service to promote the company as a service-oriented operation.
Maintain department appearance and safety standards.
Supervise, train and develop team members per company policies.
Evaluate department conditions and implement improvements.
Conduct weekly sales meetings to establish merchandising, sales and profit objectives.
Ensure safety, food handling, sanitation and productivity standards are maintained.
Cashier training prior to placement in role; verify goods received against vendor invoices and reconcile discrepancies.
Knowledge of liquor, wines and beer.
Scheduling of department employees; wage-hour compliance.
Perform other job-related duties as assigned.
Note: Referrals increase your chances of interviewing at Southeastern Grocers. Melbourne, FL — salary range and posting recency shown for context.
#J-18808-Ljbffr
Essential Responsibilities
SERVICE: 60%
Creates an environment that enables customers to feel welcome, important and appreciated that will increase customer confidence and loyalty. Ensures the department is merchandised per plan and maintained for in-stock conditions. Delivers daily conditions that meet the companys expectations for freshness, quality and value. Trains department associates on inventory/stocking and computer assisted ordering. Offers assistance in finding or suggesting product selection.
LEADERSHIP: 20%
Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Assists in establishing goals for merchandising, sales and profits and empowers the team to meet or exceed the goals. Assists in managing schedules to ensure tasks are completed in a cadence that ensures the highest levels of customer service and conditions during peak hours. Adheres to all local, state, and federal laws, and company guidelines.
FINANCIAL: 10%
Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, orders, receiving products, etc.). Monitors and controls supply expenses, manages cash control, sales and cash accounting items and records for the liquor store. Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for quality and freshness and takes appropriate action with those items. Assists in the planning and organizing of the inventory process. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperature logs per policy. Accountable for: top-line sales vs. plan; shrink % vs. plan; inventory accuracy, management (days on hand) and inventory dollars vs. plan; execution of prescribed merchandising plan and Own Brands penetration; OSAT results; expense management vs. plan.
COMPLIANCE/SAFETY: 10%
Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to regulatory compliance requirements pertaining to food safety, USDA & COOL, and Department of Agriculture (DOA). Executes product recalls and withdrawals in a timely manner while ensuring items are secured and removed from customer access. Reinforces safety programs by complying with safety procedures and inspecting and identifying unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports safety risk, or issues, and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted and that PPE is available and utilized as required. Ensures equipment is in good repair; reports and assists with remediation of safety hazards within the department.
Disclaimer Performs other job-related duties as assigned.
Qualifications Required Education
High School / GED
Preferred Education
Language Requirements
Language(s) Required: English
Language(s) Preferred: English, Spanish
Relevant Experience
Relevant Experience Supervisory Experience: 0 - 3 yrs minimum
Knowledge, Skills & Abilities Required
Must be 21 years of age.
Authorization to work in the United States or the ability to obtain the same.
Successful completion of pre-employment drug testing and background check.
Strong customer service skills.
Exceptional interpersonal, motivational and communication skills.
Knowledge of basic math.
Ability to handle stressful situations.
Proficient with computer applications used in effectively operating the department.
Environmental Factors Retail - General; Heavy physical demands. Standing/walking, lifting up to 50 lbs, working in indoor/outdoor conditions, potential exposure to cold, heat, noise, cleaning agents and other hazards. PPE as required. Pulling up to 250 lbs. Lifting up to 50 lbs.
Travel Percent & Overnight Travel: None; Overnight: No
Shift(s) Varied shifts
Minimum Qualifications
Must be 21 years of age.
High school diploma or equivalent.
Compliance with all Winn-Dixie policies and procedures.
Ability to read, write and speak English proficiently.
Authorization to work in the United States or the ability to obtain the same.
Successful completion of pre-employment drug testing and background check.
Preferred Qualifications
Previous assistant manager experience.
Proficient with computer applications used in effectively operating the department.
Strong guest service skills.
Exceptional interpersonal, motivational and communication skills.
Job Tag
Manage inventory, in-stock position, pricing integrity, merchandising, labor, security, expense control and other operational processes to company standards.
Ensure the department is merchandised in accordance with community needs; maintain shelf allocations for product availability.
Greet and assist guests; provide efficient, courteous service to promote the company as a service-oriented operation.
Maintain department appearance and safety standards.
Supervise, train and develop team members per company policies.
Evaluate department conditions and implement improvements.
Conduct weekly sales meetings to establish merchandising, sales and profit objectives.
Ensure safety, food handling, sanitation and productivity standards are maintained.
Cashier training prior to placement in role; verify goods received against vendor invoices and reconcile discrepancies.
Knowledge of liquor, wines and beer.
Scheduling of department employees; wage-hour compliance.
Perform other job-related duties as assigned.
Note: Referrals increase your chances of interviewing at Southeastern Grocers. Melbourne, FL — salary range and posting recency shown for context.
#J-18808-Ljbffr