Macy's
Retail Cosmetics Sales Associate - Valentino Beauty, Westfield Valley Fair - Ful
Macy's, San Jose, California, United States, 95199
Overview
Be part of an amazing story
Macy's is more than just a store. We're a story that has captured the hearts and minds of America for more than 160 years, with innovations, traditions, inspiring stores and products, and memorable moments like the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. These stories are part of what makes Macy's a special place to work.
Job Overview As a Cosmetic Sales Colleague – also known as a Beauty Advisor – you are the trusted expert our customers turn to for all things beauty. You are passionate about both products and people, and you help create a personalized and inspiring shopping experience that builds confidence and drives sales.
You will serve as both an educator and a beauty expert, offering expert advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations. Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their needs and style. Building lasting client relationships is central to your role. You will proactively grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service, always with the goal of exceeding expectations and achieving sales goals.
By combining genuine hospitality, strong product knowledge, and a passion for beauty, you will help every customer leave feeling confident, cared for, and excited to return.
How our Beauty Colleagues spend their day...
Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions so they're fully informed and ready to engage, educate, and sell with confidence.
On the floor, they focus on the customer—offering a warm welcome, making eye contact, and creating friendly, personal conversations to build customer relationships and bring customers back.
Throughout the day, they maintain a shoppable space by keeping the counter and sales floor organized, refreshing signage and pricing, and assisting with merchandise moves to support a seamless customer experience. They Finish Strong by sharing our Loyalty program benefits, ensuring customers have what they need, and thanking them, often with the product in hand and using the customer's name.
We believe service starts with each other—supporting one another with honesty, care, and collaboration to better serve customers and communities.
Excellence is a journey—we strive to improve every day, take pride in our work, achieve sales goals, and learn from each other to deliver individual and store results.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
Who You Are
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to:
Understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products
Drive sales and client loyalty by maintaining an organized, shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education
Meeting and surpassing daily sales goals by delivering exceptional service
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience
At least 1 year of customer service or selling experience required
Essential Physical Requirements You Will Perform
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
Standing for at least two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, and climbing ladders; reaching including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology necessary to perform job functions, including handheld equipment, cash register, and ability to process transactions
What We Can Offer You Join a team where work is rewarding as well as fun. We offer a dynamic, inclusive environment with competitive pay and benefits, comprehensive health and wellness coverage, and a 401(k) match. Benefit from paid time off and eight paid holidays, ongoing learning and leadership development, and opportunities to contribute to our community through Colleague Resource Groups and volunteer initiatives.
Additional benefits include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
About Us This is a great time to join Macy's. Whether you’re helping a customer find the perfect gift, streamlining operations, enhancing our online shopping experience, buying on-trend merchandise, or designing a balloon for the Thanksgiving Day Parade, Macy's offers opportunities to be part of memorable moments in people's lives.
Join us and help write the next chapter in our story – Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
BEAUTY00
#J-18808-Ljbffr
Macy's is more than just a store. We're a story that has captured the hearts and minds of America for more than 160 years, with innovations, traditions, inspiring stores and products, and memorable moments like the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. These stories are part of what makes Macy's a special place to work.
Job Overview As a Cosmetic Sales Colleague – also known as a Beauty Advisor – you are the trusted expert our customers turn to for all things beauty. You are passionate about both products and people, and you help create a personalized and inspiring shopping experience that builds confidence and drives sales.
You will serve as both an educator and a beauty expert, offering expert advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations. Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their needs and style. Building lasting client relationships is central to your role. You will proactively grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service, always with the goal of exceeding expectations and achieving sales goals.
By combining genuine hospitality, strong product knowledge, and a passion for beauty, you will help every customer leave feeling confident, cared for, and excited to return.
How our Beauty Colleagues spend their day...
Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions so they're fully informed and ready to engage, educate, and sell with confidence.
On the floor, they focus on the customer—offering a warm welcome, making eye contact, and creating friendly, personal conversations to build customer relationships and bring customers back.
Throughout the day, they maintain a shoppable space by keeping the counter and sales floor organized, refreshing signage and pricing, and assisting with merchandise moves to support a seamless customer experience. They Finish Strong by sharing our Loyalty program benefits, ensuring customers have what they need, and thanking them, often with the product in hand and using the customer's name.
We believe service starts with each other—supporting one another with honesty, care, and collaboration to better serve customers and communities.
Excellence is a journey—we strive to improve every day, take pride in our work, achieve sales goals, and learn from each other to deliver individual and store results.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
Who You Are
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to:
Understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products
Drive sales and client loyalty by maintaining an organized, shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education
Meeting and surpassing daily sales goals by delivering exceptional service
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience
At least 1 year of customer service or selling experience required
Essential Physical Requirements You Will Perform
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
Standing for at least two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, and climbing ladders; reaching including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology necessary to perform job functions, including handheld equipment, cash register, and ability to process transactions
What We Can Offer You Join a team where work is rewarding as well as fun. We offer a dynamic, inclusive environment with competitive pay and benefits, comprehensive health and wellness coverage, and a 401(k) match. Benefit from paid time off and eight paid holidays, ongoing learning and leadership development, and opportunities to contribute to our community through Colleague Resource Groups and volunteer initiatives.
Additional benefits include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
About Us This is a great time to join Macy's. Whether you’re helping a customer find the perfect gift, streamlining operations, enhancing our online shopping experience, buying on-trend merchandise, or designing a balloon for the Thanksgiving Day Parade, Macy's offers opportunities to be part of memorable moments in people's lives.
Join us and help write the next chapter in our story – Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
BEAUTY00
#J-18808-Ljbffr