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BlueCross BlueShield of Minnesota

Third Party Liability Associate

BlueCross BlueShield of Minnesota, Eagan, Minnesota, United States

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Overview About Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us. This position is remote; however, preference will be given to Minnesota residents.

The Impact You Will Have A Third-Party Liability associate is responsible for reviewing accident-related claims and correspondence to make payment determinations on claims when another party may be liable. This position is also responsible for handling and responding to inbound member, attorney, or other insurance phone calls, providing one call resolutions when possible, and conducting outbound calls as a part of the investigation process to determine other parties\' liability to ensure the responsible party pays for claims as an effort to reduce health care costs.

Your Responsibilities

Handle incoming and outbound calls from injured members, attorneys, other insurance companies and medical providers

Conduct research and investigate claims or correspondence to determine other party liability and make claim payment determinations

Perform within the acceptable range for productivity and telephone measures as required by the unit

Verify and coordinate coverage limits and benefits with other auto, homeowners, and workers compensation carriers

Assist with other special projects and tasks as directed by leadership based on business needs

Required Skills and Experience

2+ years of related experience. All relevant experience including work, education, transferable skills, and military experience will be considered.

Call center experience handling inbound and outbound calls

Experience with computer proficiency

Excellent time management skills

Proficient with Microsoft Office

Demonstrated verbal acuity and conflict resolution skills

High school diploma (or equivalency) and legal authorization to work in the U.S.

Preferred Skills and Experience

Knowledge of medical terminology

1+ years of experience in healthcare or related industry

Third-Party Liability and Subrogation experience highly desired

Previous claims experience highly desired

Compensation and Benefits Pay Range:

$21.00 - $23.86 - $28.63 Hourly

Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

Medical, dental, and vision insurance

Life insurance

401k

Paid Time Off (PTO)

Volunteer Paid Time Off (VPTO)

And more

To discover more about what we have to offer, please review our benefits page.

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