GovCIO
Overview
GovCIO is currently hiring a
ServiceNow Administrator/Developer SME
to support our US Coast Guard program. This position is fully remote. Responsibilities Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness. Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes. Capable of working independently as well as collaboratively with remote teams and clients. Designs and develops queries, reports and dashboards. Designs and configures ServiceNow modules and forms. Administrates ServiceNow applications, including updating security and workflow configurations. Designs and develops scoped applications as well as a service portal. Provides additional support based on subject matter expertise.
Qualifications
Bachelor's with 12+ years (or commensurate experience). Required Skills and Experience
Minimum of 8 years of overall IT experience. Minimum of 6+ years of experience as a ServiceNow developer in various roles. Thorough knowledge of the ServiceNow System. Experience with JavaScript, HTML, CSS, Jelly, HTTP, XML. Experience in REST, SOAP services, etc. An understanding of ITIL and/or ITIL Certified. Strong communication skills (written and verbal), strong interpersonal skills, customer-centric attitude. Certified System Administrator.
Clearance Required: active Secret clearance is required. Preferred Skills and Experience BS Computer Science preferred. ITIL Foundation Certified. ServiceNow Developer Certifications. ServiceNow Certified Implementation Specialist.
Company Overview
GovCIO is a team of transformerspeople who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. We are building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process
If you are selected to move forward through the process, heres what you can expect: Virtual video interview conducted via video with the hiring manager and/or team. Camera must be on. A valid photo ID must be presented during each interview. Enhanced Biometrics ID verification screening. Background check, to include criminal history (past 7 years), verification of highest level of education, and verification of employment history (past 7 years), based on information provided in your application.
Employee Perks
At GovCIO, we offer perks and benefits to support personal and professional well-being beyond standard health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, including certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment
*Available to full-time employees. Our employees unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. Equal Opportunity
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on factors including market location, knowledge, skills, education, experience, and internal equity. The total compensation package may include other elements to be discussed during the hiring process. If hired, the employee will be in an at-will position and GovCIO reserves the right to modify base salary (and any other discretionary payment or compensation program) at any time, including for reasons related to performance, GovCIO or department performance, and market factors. Posted Salary Range
USD $180,000.00 - USD $210,000.00 /Yr. Location: US-Remote ID: 2025-6872 Category: Software Engineering Services Position Type: Full-Time Submit a referral to this job: https://careers-govcio.icims.com/jobs/6872/servicenow-administrator-developer-sme/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834385473 #J-18808-Ljbffr
GovCIO is currently hiring a
ServiceNow Administrator/Developer SME
to support our US Coast Guard program. This position is fully remote. Responsibilities Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness. Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes. Capable of working independently as well as collaboratively with remote teams and clients. Designs and develops queries, reports and dashboards. Designs and configures ServiceNow modules and forms. Administrates ServiceNow applications, including updating security and workflow configurations. Designs and develops scoped applications as well as a service portal. Provides additional support based on subject matter expertise.
Qualifications
Bachelor's with 12+ years (or commensurate experience). Required Skills and Experience
Minimum of 8 years of overall IT experience. Minimum of 6+ years of experience as a ServiceNow developer in various roles. Thorough knowledge of the ServiceNow System. Experience with JavaScript, HTML, CSS, Jelly, HTTP, XML. Experience in REST, SOAP services, etc. An understanding of ITIL and/or ITIL Certified. Strong communication skills (written and verbal), strong interpersonal skills, customer-centric attitude. Certified System Administrator.
Clearance Required: active Secret clearance is required. Preferred Skills and Experience BS Computer Science preferred. ITIL Foundation Certified. ServiceNow Developer Certifications. ServiceNow Certified Implementation Specialist.
Company Overview
GovCIO is a team of transformerspeople who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. We are building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process
If you are selected to move forward through the process, heres what you can expect: Virtual video interview conducted via video with the hiring manager and/or team. Camera must be on. A valid photo ID must be presented during each interview. Enhanced Biometrics ID verification screening. Background check, to include criminal history (past 7 years), verification of highest level of education, and verification of employment history (past 7 years), based on information provided in your application.
Employee Perks
At GovCIO, we offer perks and benefits to support personal and professional well-being beyond standard health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, including certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment
*Available to full-time employees. Our employees unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. Equal Opportunity
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on factors including market location, knowledge, skills, education, experience, and internal equity. The total compensation package may include other elements to be discussed during the hiring process. If hired, the employee will be in an at-will position and GovCIO reserves the right to modify base salary (and any other discretionary payment or compensation program) at any time, including for reasons related to performance, GovCIO or department performance, and market factors. Posted Salary Range
USD $180,000.00 - USD $210,000.00 /Yr. Location: US-Remote ID: 2025-6872 Category: Software Engineering Services Position Type: Full-Time Submit a referral to this job: https://careers-govcio.icims.com/jobs/6872/servicenow-administrator-developer-sme/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834385473 #J-18808-Ljbffr