Schulte Hospitality Group
Director of Catering & Conference Services
Schulte Hospitality Group, Washington, District of Columbia, us, 20022
Job Description:
Schulte Companies is seeking a dynamic, service-oriented Director of Catering & Events to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What’s in it for you? When you join Schulte Companies, you’ll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan Company Match
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
Job Duties and Responsibilities:
Maintain and promote a teamwork environment with effective and clear communication amongst co-workers through positive leadership
Sets example through professional, friendly attitude towards clients and co-workers, timely response to clients and co-workers and observance of sales office standards
Responsible for learning the hotel brand and strategy
Develop a complete knowledge and ensure adherence to company sales policies and SOPs
Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
Establish and Maintain existing business clientele relationships prior to, during and post conference ensuring service exceeds expectations and encouraging repeat business
Review all contracted services to ensure proper contributions to profits
Manage catering accounts to maximize revenue and profitability while achieving customer expectations
Negotiate catering business, food and beverage, audio visual equipment, meeting room rental, and hotel services within assigned markets that meets or exceeds hotel revenue goals
Negotiate contracts according to company standards
Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and
inquiries via email, phone, and in person interactions
Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
Executes and supports the operational aspects of business booked (generating proposals,
contracts, and customer correspondence)
Work with catering sales managers to ensure understanding of department budget and goals
Conducts daily/weekly catering and SEO meetings
Responsible for accuracy of BEOs and communication of changes between client and appropriate disciplines Attend and contribute to all revenue and sales strategy meetings and calls
Participates in forecasting for revenue and expenses
Understand, leverage, and implement corporate and brand tools to exceed budgets
Conduct ongoing competitor price and product analysis to ensure proper rate positioning and product offering relative to competition Conducts weekly and monthly share analysis for measurement of hotels market performance versus competition and implements strategies accordingly in conjunction with the Director of Sales, Regional Director of Sales, Regional Director of Revenue Management, GM
Actively participate in industry related organizations (MPI, NACE)
Develop and implement catering promotions to generate business
Develop and execute sales action plans to close on business and assist with annual marketing/business and budget plans
Set and monitor team member goals including weekly sales activities, room rental, food and beverage, and audio visual goals monthly, quarterly, yearly
Operate the sales department within established sales expense budget
Coordinate, prepare, and submit any required reports as requested by the DOS, Regional team or GM
Perform in the capacity of any position supervised
Abides by Prime Time Selling hours
Perform various other duties as assigned to meet business objectives
Education and Experience:
Minimum of Bachelor’s Degree in Hotel Administration, Business, or Marketing
Minimum of five (5) years in hotel or conference Catering/Sales
Knowledge, Skills and Abilities:
Strong analytical skills relative to impact on hotel revenues
Ability to communicate effectively verbally and in writing
Excellent listening and problem-solving skills
Ability to make recommendations and set strategy based on trends and historical data
Negotiating Skills
Strong interpersonal skills
Proficient in Microsoft Office Products, focus on Excel, Word and Outlook Ability to travel as needed
Must have flexible work hours that may include evenings, weekends, and holidays
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company’s Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.*Schulte Comapnies is an Equal Opportunity Employer.
Schulte Hospitality Group
#J-18808-Ljbffr
What’s in it for you? When you join Schulte Companies, you’ll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan Company Match
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
Job Duties and Responsibilities:
Maintain and promote a teamwork environment with effective and clear communication amongst co-workers through positive leadership
Sets example through professional, friendly attitude towards clients and co-workers, timely response to clients and co-workers and observance of sales office standards
Responsible for learning the hotel brand and strategy
Develop a complete knowledge and ensure adherence to company sales policies and SOPs
Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
Establish and Maintain existing business clientele relationships prior to, during and post conference ensuring service exceeds expectations and encouraging repeat business
Review all contracted services to ensure proper contributions to profits
Manage catering accounts to maximize revenue and profitability while achieving customer expectations
Negotiate catering business, food and beverage, audio visual equipment, meeting room rental, and hotel services within assigned markets that meets or exceeds hotel revenue goals
Negotiate contracts according to company standards
Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and
inquiries via email, phone, and in person interactions
Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
Executes and supports the operational aspects of business booked (generating proposals,
contracts, and customer correspondence)
Work with catering sales managers to ensure understanding of department budget and goals
Conducts daily/weekly catering and SEO meetings
Responsible for accuracy of BEOs and communication of changes between client and appropriate disciplines Attend and contribute to all revenue and sales strategy meetings and calls
Participates in forecasting for revenue and expenses
Understand, leverage, and implement corporate and brand tools to exceed budgets
Conduct ongoing competitor price and product analysis to ensure proper rate positioning and product offering relative to competition Conducts weekly and monthly share analysis for measurement of hotels market performance versus competition and implements strategies accordingly in conjunction with the Director of Sales, Regional Director of Sales, Regional Director of Revenue Management, GM
Actively participate in industry related organizations (MPI, NACE)
Develop and implement catering promotions to generate business
Develop and execute sales action plans to close on business and assist with annual marketing/business and budget plans
Set and monitor team member goals including weekly sales activities, room rental, food and beverage, and audio visual goals monthly, quarterly, yearly
Operate the sales department within established sales expense budget
Coordinate, prepare, and submit any required reports as requested by the DOS, Regional team or GM
Perform in the capacity of any position supervised
Abides by Prime Time Selling hours
Perform various other duties as assigned to meet business objectives
Education and Experience:
Minimum of Bachelor’s Degree in Hotel Administration, Business, or Marketing
Minimum of five (5) years in hotel or conference Catering/Sales
Knowledge, Skills and Abilities:
Strong analytical skills relative to impact on hotel revenues
Ability to communicate effectively verbally and in writing
Excellent listening and problem-solving skills
Ability to make recommendations and set strategy based on trends and historical data
Negotiating Skills
Strong interpersonal skills
Proficient in Microsoft Office Products, focus on Excel, Word and Outlook Ability to travel as needed
Must have flexible work hours that may include evenings, weekends, and holidays
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company’s Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.*Schulte Comapnies is an Equal Opportunity Employer.
Schulte Hospitality Group
#J-18808-Ljbffr