Tapestry, Inc.
Temporary Sales Associate - Oakbrook
Tapestry, Inc., Oak Brook, Illinois, United States, 60523
Temporary Sales Associate - Oakbrook
Coach Oakbrook, IL, US Overview
Sales Associate Job Description Responsibilities
SALES FLOOR: Understands organizational objectives and makes decisions that align with Company priorities; takes ownership and delivers results while remaining aware of personal and store metrics; creates personal sales and clienteling strategies with the management team; develops short- and long-term strategies to achieve personal metrics and performance goals; takes ownership of personal survey results and creates improvement plans; represents Coach as a brand ambassador; demonstrates Coach’s Selling and Service expectations; supports local sales strategies and tactics; drives business through sales strategies, clienteling, sourcing new customers and maintaining relationships; presents Coach through attire aligned with Coach’s Guide to Style; communicates fashion awareness and competition knowledge; provides in-depth product knowledge, including features, benefits, current offerings, and overall product value; communicates current pricing and promotional strategy; discusses product features and leverages cross-selling; cross-sells and recommends related add-ons; tailors approach to customer needs; attends to individual shopping needs; multitasks with multiple customers; follows up to influence/close sales; flexes selling techniques to contribute to store results; builds lasting customer relationships; leverages Coach tools for clienteling; maintains enthusiasm and a shared mission; promotes teamwork; remains adaptable, solution-oriented, and professional. OPERATIONS: Completes daily tasks without impacting service or Coach standards; maintains store, backroom, cash wrap, and visual merchandising to Coach standards; keeps selling floor clean and organized; adheres to all retail policies and procedures (POS, Operations, Asset Protection); replenishes inventory on the sales floor. Supports Store Inventory Process by processing shipments, stocking shelves, replenishing the sales floor, and maintaining strong organizational standards in stockroom and on the floor; supports cash-wrap as needed to process purchases, returns, and exchanges; efficiently processes customer transactions; prepares the store by organizing functional areas and maintaining visual merchandising expectations. Qualifications
Experience: 1-3 years of previous sales experience, preferably in a luxury retail service environment; current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including iPad/laptop, Mobile POS, Internet), ability to use walkie talkie, read price and product release sheets. Physical: Ability to work at a fast pace; effective communication with customers and team; ability to maneuver on the sales floor, stock room; physical tasks including climbing, bending, kneeling; ability to lift up to 25 pounds frequently and up to 50 pounds for product shipment/transfers. Schedule: Flexible availability including nights, weekends, and holidays with high retail traffic and sales days; includes critical periods such as after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc. Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action employer. All employment decisions are based on qualifications related to the position and are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally protected status. Visit Coach at www.coach.com. Nearest Major Market:
Chicago Job Segment:
Retail Sales, Outside Sales, Asset Protection, Brand Ambassador, Merchandising, Retail, Sales, Marketing
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Coach Oakbrook, IL, US Overview
Sales Associate Job Description Responsibilities
SALES FLOOR: Understands organizational objectives and makes decisions that align with Company priorities; takes ownership and delivers results while remaining aware of personal and store metrics; creates personal sales and clienteling strategies with the management team; develops short- and long-term strategies to achieve personal metrics and performance goals; takes ownership of personal survey results and creates improvement plans; represents Coach as a brand ambassador; demonstrates Coach’s Selling and Service expectations; supports local sales strategies and tactics; drives business through sales strategies, clienteling, sourcing new customers and maintaining relationships; presents Coach through attire aligned with Coach’s Guide to Style; communicates fashion awareness and competition knowledge; provides in-depth product knowledge, including features, benefits, current offerings, and overall product value; communicates current pricing and promotional strategy; discusses product features and leverages cross-selling; cross-sells and recommends related add-ons; tailors approach to customer needs; attends to individual shopping needs; multitasks with multiple customers; follows up to influence/close sales; flexes selling techniques to contribute to store results; builds lasting customer relationships; leverages Coach tools for clienteling; maintains enthusiasm and a shared mission; promotes teamwork; remains adaptable, solution-oriented, and professional. OPERATIONS: Completes daily tasks without impacting service or Coach standards; maintains store, backroom, cash wrap, and visual merchandising to Coach standards; keeps selling floor clean and organized; adheres to all retail policies and procedures (POS, Operations, Asset Protection); replenishes inventory on the sales floor. Supports Store Inventory Process by processing shipments, stocking shelves, replenishing the sales floor, and maintaining strong organizational standards in stockroom and on the floor; supports cash-wrap as needed to process purchases, returns, and exchanges; efficiently processes customer transactions; prepares the store by organizing functional areas and maintaining visual merchandising expectations. Qualifications
Experience: 1-3 years of previous sales experience, preferably in a luxury retail service environment; current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including iPad/laptop, Mobile POS, Internet), ability to use walkie talkie, read price and product release sheets. Physical: Ability to work at a fast pace; effective communication with customers and team; ability to maneuver on the sales floor, stock room; physical tasks including climbing, bending, kneeling; ability to lift up to 25 pounds frequently and up to 50 pounds for product shipment/transfers. Schedule: Flexible availability including nights, weekends, and holidays with high retail traffic and sales days; includes critical periods such as after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc. Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action employer. All employment decisions are based on qualifications related to the position and are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally protected status. Visit Coach at www.coach.com. Nearest Major Market:
Chicago Job Segment:
Retail Sales, Outside Sales, Asset Protection, Brand Ambassador, Merchandising, Retail, Sales, Marketing
#J-18808-Ljbffr