Catholic Charities SF
Bilingual Housing Locator - Case Manager II (EHV)
Catholic Charities SF, San Francisco, California, United States, 94199
Overview
Job Category: Case Manager Requisition Number: BILIN001650 Location: Bayview Access Point, 1641 LaSalle, San Francisco, CA 94110, USA. Onsite 5 days a week. Salary: $25.76-$28.59 per hour Location: Onsite 5 days a week Posted: October 9, 2025 Organization: Catholic Charities SF HOME provides homeless and low-income families with ongoing monthly rental subsidies accompanied by intensive services to transition homeless families into housing rapidly and to prevent low-income families from becoming homeless. Application:
Apply now
Responsibilities
Provide supportive case management services for a caseload of 15-18 homeless and low-income families to help obtain and maintain permanent housing and stability, including housing search services, collaboration with community services, and referrals as needed. Conduct home and field visits in the community. Caseload portfolio assignment of up to 15-18 clients. Conduct comprehensive housing searches and landlord recruitment to establish a housing portfolio that meets client needs and preferences; units should be reasonably sized, near transportation and amenities, and accessible to tenants with disabilities where possible. Coordinate with Coordinated Entry Access Points, the Housing Authority, and EHV case management partners to remove barriers to housing referrals. Collaborate with HSH to identify opportunities to secure housing units, including presentations, planning, and engaging new partners. Engage with tenants referred for housing placement to determine preferred housing options, required services, and needed documentation. Provide Housing Navigation services to support transition into permanent housing, including unit viewings, accompaniment during move-in, and neighborhood orientation. Provide case management for families enrolled in SF HOME Emergency Voucher Program, including a minimum of two in-person contacts per month (one home-based), covering housing search, crisis intervention, referrals, budgeting, job support, and landlord advocacy. Develop and monitor individualized case plans with goals, objectives, and timelines; provide ongoing support and life management assistance with monthly client contact. Maintain relationships with landlords and service providers to ensure housing stability and coordinate with outside providers as needed. Assist families in accessing vocational training, job development/placement, housing maintenance, income improvement, and childcare resources. Maintain open relationships with family service providers involved with aftercare families and participate in related programs, organizations, and community meetings as assigned. Maintain accurate, current client files and data collection forms and prepare monthly reports; data entry for Catholic Charities CARES System. Participate in staff meetings, client peer reviews, in-services, and other required training; collaborate with team and Program Director to design and implement program operations and policies. Note: This description is not a complete list of duties and responsibilities and may be amended by management.
Education & Experience
BA degree and one year of experience preferred or AA degree and three years of related experience. Previous experience locating and maintaining affordable family housing. Experience working with families in crisis.
Knowledge, Skills, & Abilities
Knowledge of community resources for families transitioning from homelessness. Strong knowledge of substance abuse and mental health issues and treatment models. Ability to assess emergencies and access appropriate medical/social systems. Functional knowledge of Microsoft Office. Spanish or Cantonese language ability required. Knowledge of mandatory reporting requirements for people working with children. Knowledge of issues facing homeless families. English reading and writing proficiency. Must be able to drive and have access to reliable vehicle(s) with mileage and cell phone stipend provided. Cellphone use required for Multifactor Authentication (stated stipend provided). Clear verbal and written communication; strong organizational skills; ability to design systems to track data and monitor progress; client-centered approach; teamwork; cultural competence.
Clearances & Requirements
TB Screening: Negative Tuberculosis Test (N/A) First Aid Certificate: N/A COVID-19: Proof of Vaccination Required
Responsible for accurate and timely data entry for performance and quality improvement (PQI) reporting and case record reviews. Participates in quarterly case record review committee and PQI committees to monitor goals and reporting.
Physical Demands & Work Environment
Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking. Frequent lifting, pushing, and pulling. Frequent repetitive motions; up to 50 pounds occasionally, up to 20 pounds frequently, and up to 10 pounds constantly to move objects. Close visual acuity for data preparation, reading, and computer work. Driving required; valid CA driver’s license and DMV record proof may be required. Occasional exposure to outside weather, moderate noise, and potential interactions with clients with challenging behaviors.
The work environment may include exposure to scents and outdoor conditions and may involve managing client situations calmly and professionally.
Disclaimer: This is the general nature and level of work performed; duties may be assigned as needed. Catholic Charities is an Equal Employment Opportunity Employer and complies with all federal and state laws. SF Fair Chance Ordinance applies to qualified applicants with arrest/conviction records.
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Job Category: Case Manager Requisition Number: BILIN001650 Location: Bayview Access Point, 1641 LaSalle, San Francisco, CA 94110, USA. Onsite 5 days a week. Salary: $25.76-$28.59 per hour Location: Onsite 5 days a week Posted: October 9, 2025 Organization: Catholic Charities SF HOME provides homeless and low-income families with ongoing monthly rental subsidies accompanied by intensive services to transition homeless families into housing rapidly and to prevent low-income families from becoming homeless. Application:
Apply now
Responsibilities
Provide supportive case management services for a caseload of 15-18 homeless and low-income families to help obtain and maintain permanent housing and stability, including housing search services, collaboration with community services, and referrals as needed. Conduct home and field visits in the community. Caseload portfolio assignment of up to 15-18 clients. Conduct comprehensive housing searches and landlord recruitment to establish a housing portfolio that meets client needs and preferences; units should be reasonably sized, near transportation and amenities, and accessible to tenants with disabilities where possible. Coordinate with Coordinated Entry Access Points, the Housing Authority, and EHV case management partners to remove barriers to housing referrals. Collaborate with HSH to identify opportunities to secure housing units, including presentations, planning, and engaging new partners. Engage with tenants referred for housing placement to determine preferred housing options, required services, and needed documentation. Provide Housing Navigation services to support transition into permanent housing, including unit viewings, accompaniment during move-in, and neighborhood orientation. Provide case management for families enrolled in SF HOME Emergency Voucher Program, including a minimum of two in-person contacts per month (one home-based), covering housing search, crisis intervention, referrals, budgeting, job support, and landlord advocacy. Develop and monitor individualized case plans with goals, objectives, and timelines; provide ongoing support and life management assistance with monthly client contact. Maintain relationships with landlords and service providers to ensure housing stability and coordinate with outside providers as needed. Assist families in accessing vocational training, job development/placement, housing maintenance, income improvement, and childcare resources. Maintain open relationships with family service providers involved with aftercare families and participate in related programs, organizations, and community meetings as assigned. Maintain accurate, current client files and data collection forms and prepare monthly reports; data entry for Catholic Charities CARES System. Participate in staff meetings, client peer reviews, in-services, and other required training; collaborate with team and Program Director to design and implement program operations and policies. Note: This description is not a complete list of duties and responsibilities and may be amended by management.
Education & Experience
BA degree and one year of experience preferred or AA degree and three years of related experience. Previous experience locating and maintaining affordable family housing. Experience working with families in crisis.
Knowledge, Skills, & Abilities
Knowledge of community resources for families transitioning from homelessness. Strong knowledge of substance abuse and mental health issues and treatment models. Ability to assess emergencies and access appropriate medical/social systems. Functional knowledge of Microsoft Office. Spanish or Cantonese language ability required. Knowledge of mandatory reporting requirements for people working with children. Knowledge of issues facing homeless families. English reading and writing proficiency. Must be able to drive and have access to reliable vehicle(s) with mileage and cell phone stipend provided. Cellphone use required for Multifactor Authentication (stated stipend provided). Clear verbal and written communication; strong organizational skills; ability to design systems to track data and monitor progress; client-centered approach; teamwork; cultural competence.
Clearances & Requirements
TB Screening: Negative Tuberculosis Test (N/A) First Aid Certificate: N/A COVID-19: Proof of Vaccination Required
Responsible for accurate and timely data entry for performance and quality improvement (PQI) reporting and case record reviews. Participates in quarterly case record review committee and PQI committees to monitor goals and reporting.
Physical Demands & Work Environment
Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking. Frequent lifting, pushing, and pulling. Frequent repetitive motions; up to 50 pounds occasionally, up to 20 pounds frequently, and up to 10 pounds constantly to move objects. Close visual acuity for data preparation, reading, and computer work. Driving required; valid CA driver’s license and DMV record proof may be required. Occasional exposure to outside weather, moderate noise, and potential interactions with clients with challenging behaviors.
The work environment may include exposure to scents and outdoor conditions and may involve managing client situations calmly and professionally.
Disclaimer: This is the general nature and level of work performed; duties may be assigned as needed. Catholic Charities is an Equal Employment Opportunity Employer and complies with all federal and state laws. SF Fair Chance Ordinance applies to qualified applicants with arrest/conviction records.
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