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Tandym Group

Case Manager - Family Shelter

Tandym Group, New York, New York, us, 10261

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A non-profit organization operating a large-scale family shelter in Queens, serving 100 families experiencing homelessness, including diverse populations of immigrants and refugees, is seeking a Case Manager.

Job Responsibilities: Conduct intake assessments and develop independent living plans with families Provide comprehensive case management services to help families achieve housing stability Connect clients to community resources, benefits, and permanent housing opportunities Monitor client progress through regular face-to-face sessions and maintain documentation in database Advocate for clients with external organizations regarding housing, healthcare, education, and legal matters May escort clients to appointments and assist with benefit applications Requirements: Bachelor's degree in related field OR 2+ years of relevant case management experience Family shelter operations experience OR case management experience working with families in crisis Strong understanding of family shelter environments and commitment to supporting homeless families Ability to work effectively with diverse populations Must pass background clearances (SCR, SEL, fingerprinting) Bilingual strongly preferred