Diverse Lynx
Title: Desktop Support Engineer / Desktop Support Technician
Location:
Arizona City, AZ Type : Contract
Job Description:
Provide first and second-level support for desktops, laptops, printers, and peripheral devices. Install, configure, and troubleshoot Windows and Mac OS operating systems. Set up new user accounts, profiles, and manage Active Directory tasks. Install, configure, and maintain business applications and productivity tools. Diagnose and resolve technical hardware and software issues promptly. Support video conferencing and collaboration tools. Assist with network troubleshooting, including basic LAN/WAN and VPN connectivity issues. Maintain asset inventory of IT equipment. Document support activities, solutions, and create user guides as needed. Escalate unresolved issues to senior IT staff or specialized teams. Follow IT policies and procedures, ensuring compliance with security guidelines.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Arizona City, AZ Type : Contract
Job Description:
Provide first and second-level support for desktops, laptops, printers, and peripheral devices. Install, configure, and troubleshoot Windows and Mac OS operating systems. Set up new user accounts, profiles, and manage Active Directory tasks. Install, configure, and maintain business applications and productivity tools. Diagnose and resolve technical hardware and software issues promptly. Support video conferencing and collaboration tools. Assist with network troubleshooting, including basic LAN/WAN and VPN connectivity issues. Maintain asset inventory of IT equipment. Document support activities, solutions, and create user guides as needed. Escalate unresolved issues to senior IT staff or specialized teams. Follow IT policies and procedures, ensuring compliance with security guidelines.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.