ZipRecruiter is hiring: Commercial Dock & Door Service Technician in Nashville

Overview

Miner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years. Miner drives down the cost of warehousing and materials management operations by understanding customers’ business, finding efficiencies, providing faster systems repairs, and delivering expertly executed scheduled maintenance. For more than 20 years, Miner has delivered professional emergency maintenance service, equipment analysis, and proactive preventative maintenance solutions to companies throughout North America.

Job Summary

Our Dock & Door Technicians, a.k.a. “Service Professionals,” are the core of our preventative and emergency response services for our customers. The role involves more than using tools to fix broken items: Service Professionals troubleshoot complex issues in places like commercial buildings, aircraft hangars, schools, fire/police departments, and more. A Service Professional might spend time fixing a broken door for a hospital garage and then head to a large warehouse to fix loading dock equipment. This role provides unique access to see the inner workings of some of the largest operations in North America.

We are looking for candidates who are excited by variety and complexity, autonomy and independence, safety, and growth within a career family rather than just a job.

Room for Growth

The exciting news about being a Service Professional is that you can start where your current skills align with the level of work. Miner offers four levels of Service Professionals so you can gain, advance, or refine your dock and door abilities.

• Apprentice Level (Level I) – best for candidates who have a passion for learning and a willingness to train. Experience in related fields is a plus; understanding of mechanics and the ability to fix a variety of products is needed.
• Service Professional Level (Level II) – for those with at least a year of experience in a related field and knowledge of basic electrical and hydraulic troubleshooting. Strong customer communication in the field.
• Senior Level (Level III) – experience in basic repairs in the AED, Highspeed, or gate fields with proficient electrical and hydraulic troubleshooting. Typically 4 years of experience.
• Expert Level (Level IV) – masters of their craft, skilled in electrical and hydraulic troubleshooting with a mechanical mindset, leadership skills, and extensive knowledge in dock leveler and door repairs. At least 8 years of experience.

We encourage you to apply regardless of experience level. If you know where your skills align, call them out on your resume or application. If unsure, apply and let Miner guide you!

What You’ll Do

Service Professionals are responsible for hands-on customer care. They troubleshoot, service, inspect, install, and repair industrial equipment of all shapes and sizes. There is paperwork involved; work orders should be maintained on paper and digitally. The role operates a vehicle regularly to visit different customer sites and plays a major part in maintaining safety and OSHA compliance for the company.

What We Look For

Qualified candidates who answer “Yes” to all questions and have the following skills:

• 2–4 years of relevant experience; focus on execution, quality, and impact to Miner customers.
• Ability to repair industrial facilities, including doors, loading docks, and dock-levelers.
• Ability or willingness to learn welding, steel fabrication, and electrical. Hydraulic and Pneumatics experience is a plus.
• Ability to take direction and work independently while on the road for hours each day.
• Strong communication, problem solving, and analytical skills; the ability to think through complex situations critically.
• Technical school training and OEM certifications are desired but not required.
• Ability to work a flexible schedule, including nights, weekends, and holidays. Overtime opportunities are available.
• A clean driving record and a valid Driver’s License for the state of employment is required.

What’s In It For You

We offer competitive pay and benefits. In addition to the standard Miner benefits, Service Professionals can expect:

• Competitive pay, including incentives
• Uniform and boot allowance
• Training and opportunity for growth
• Company issued truck for work travel
• Autonomy and independence
• Competitive PTO and Paid Holidays
• Full benefits package starting day one – medical, dental, vision, 401k, and more

If you’ve read through and believe you would make an impact as a Service Professional at Miner, apply now. We look forward to welcoming you to our career family!

Miner Ltd. considers applicants for all positions without regard to race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

Disclaimer

This job posting may appear on other job boards. External postings may not be authorized by OnPoint Group and may contain inaccurate information. We do not endorse or control external site content and are not responsible for accuracy or reliability of information posted elsewhere. Applicants should refer to OnPoint Group’s Careers Page for the most accurate posting and reach out with questions about a job posting.

Salary Range

The pay range represents the company’s good faith minimum and maximum for this role at posting time. Actual compensation offered will depend on experience, qualifications, and geographic location. Employees may be eligible for additional incentive pay.