La-Z-Boy Incorporated
Sales Consultant – La-Z-Boy Furniture Galleries
La-Z-Boy Incorporated, Dover, New Jersey, us, 07801
Overview
Location: Dover, NJ. Compensation: Base + Unlimited Commission. La-Z-Boy isn’t just about comfort — it’s modern, elevated, and stylish. We’re looking for someone who can match that energy on the sales floor.
Job title: Sales Consultant – La-Z-Boy Furniture Galleries
What You’ll Be Doing
Guiding high-end clients through a premium sales experience.
Creating inspired spaces with world-class furniture and décor.
Curating luxury looks while earning commissions with no ceiling.
What You’ll Get
Unlimited earnings – top performers take home $60K–$80K+ annually.
A sleek, modern showroom that feels more like a gallery than a store.
Ongoing training in luxury sales, interior trends, and design consultation.
Exclusive employee discounts so your own space turns heads.
A brand that sells itself — and a team that celebrates success.
Who You Are
Polished, persuasive, and endlessly ambitious.
Passionate about modern aesthetics and premium materials.
Obsessed with detail, service, and delivering the wow factor.
Experienced in sales or retail (luxury experience = a major plus).
You don’t do average — and neither do we. This is your chance to turn your love for modern luxury into a high-reward career. Apply today. Curate beauty. Sell bold. Earn big.
Job Description Key Responsibilities
Contribute to store sales goals by selling furniture, accessories and services offered by La-Z-Boy
Promote the Design program & assist the Designer to achieve established Design program sales goals
Consistently execute the La-Z-Boy selling process and strive to provide a favorable experience to all customers
Develop and utilize sales skills and principles including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow-up, after-sale service and continuing contact with all previous and potential customers
Maximize store promotions, marketing initiatives, and grassroots programs
Maintain strong knowledge of the features and benefits of existing and new product lines
Design Program
Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service
Execute and champion the Design process following the established company guidelines
Responsible for supporting design related functions in the store
Customer Focus
Provide the highest level of customer service to all current and future customers
Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills and knowledge of products, while following the company selling process
Effectively use Podium to ensure customer satisfaction and future follow-up
Make sound business decisions to deliver customer satisfaction and promote team environment
Provide support by being responsive to incoming phone calls and emails
Assist in handling customer issues and/or complaints. Provide appropriate solutions and alternatives to the customer to achieve a satisfied experience
People
Maintain a positive working relationship with all store employees
Assist to train, coach and develop new peers on La-Z-Boy product knowledge and selling process/skills to achieve store sales goals
Help promote and champion a culture of sales and service
Operational Excellence
Assist with maintenance of the overall visual appearance of store, including floor/showroom displays, tagging products and accessories, maintaining accessory catalogs and design center fabrics, supporting floor moves, and maintaining general store cleanliness
Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries
Responsible for accurately completing daily On-Point system logs
Show a sense of urgency, enthusiasm and excitement with the store team and customers
Maintain adequate knowledge of company standards, product knowledge and internal processes and systems
Consistently schedule deliveries with customers
Responsible for opening and closing of the store
Minimum Requirements
High School Diploma or equivalent
Previous selling experience and ability to close a sale strongly preferred
Excellent communication, customer service skills, and organizational skills
Strong interpersonal skills to effectively communicate, build rapport, and positively influence
Demonstrated persuasion and negotiation skills
Ability to effectively manage time and conflicting priorities
Ability to work as part of a team
Ability to work the schedule and hours dictated by business needs; evenings, weekends and holidays as required
Initiative to meet assigned goals, missions and objectives
Strong attention to detail
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Preferred Requirements
Bachelor’s degree in Business or a related field
Supervisory Responsibilities None
Physical Demands / Work Environment
Ability to lift and/or carry up to 50 pounds
Ability to stand for long periods of time
Repetitive hand motions, hearing and listening
Ability to sit, walk, bend and stoop
Inside environmental conditions
Ability to pass background and drug screen
Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties may change at any time with or without notice.
Compensation & Benefits The pay structure includes training pay during onboarding, potential total compensation ranges, and post-training pay with base hourly rate plus uncapped commissions. Benefits include health, dental, vision, 401k, and other employee perks as outlined in the La-Z-Boy Benefits Overview.
EEO At La-Z-Boy Incorporated, we are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Reasonable accommodations during the application/interview process are available upon request by emailing recruiting@la-z-boy.com or calling 734-242-1444.
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Job title: Sales Consultant – La-Z-Boy Furniture Galleries
What You’ll Be Doing
Guiding high-end clients through a premium sales experience.
Creating inspired spaces with world-class furniture and décor.
Curating luxury looks while earning commissions with no ceiling.
What You’ll Get
Unlimited earnings – top performers take home $60K–$80K+ annually.
A sleek, modern showroom that feels more like a gallery than a store.
Ongoing training in luxury sales, interior trends, and design consultation.
Exclusive employee discounts so your own space turns heads.
A brand that sells itself — and a team that celebrates success.
Who You Are
Polished, persuasive, and endlessly ambitious.
Passionate about modern aesthetics and premium materials.
Obsessed with detail, service, and delivering the wow factor.
Experienced in sales or retail (luxury experience = a major plus).
You don’t do average — and neither do we. This is your chance to turn your love for modern luxury into a high-reward career. Apply today. Curate beauty. Sell bold. Earn big.
Job Description Key Responsibilities
Contribute to store sales goals by selling furniture, accessories and services offered by La-Z-Boy
Promote the Design program & assist the Designer to achieve established Design program sales goals
Consistently execute the La-Z-Boy selling process and strive to provide a favorable experience to all customers
Develop and utilize sales skills and principles including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow-up, after-sale service and continuing contact with all previous and potential customers
Maximize store promotions, marketing initiatives, and grassroots programs
Maintain strong knowledge of the features and benefits of existing and new product lines
Design Program
Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service
Execute and champion the Design process following the established company guidelines
Responsible for supporting design related functions in the store
Customer Focus
Provide the highest level of customer service to all current and future customers
Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills and knowledge of products, while following the company selling process
Effectively use Podium to ensure customer satisfaction and future follow-up
Make sound business decisions to deliver customer satisfaction and promote team environment
Provide support by being responsive to incoming phone calls and emails
Assist in handling customer issues and/or complaints. Provide appropriate solutions and alternatives to the customer to achieve a satisfied experience
People
Maintain a positive working relationship with all store employees
Assist to train, coach and develop new peers on La-Z-Boy product knowledge and selling process/skills to achieve store sales goals
Help promote and champion a culture of sales and service
Operational Excellence
Assist with maintenance of the overall visual appearance of store, including floor/showroom displays, tagging products and accessories, maintaining accessory catalogs and design center fabrics, supporting floor moves, and maintaining general store cleanliness
Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries
Responsible for accurately completing daily On-Point system logs
Show a sense of urgency, enthusiasm and excitement with the store team and customers
Maintain adequate knowledge of company standards, product knowledge and internal processes and systems
Consistently schedule deliveries with customers
Responsible for opening and closing of the store
Minimum Requirements
High School Diploma or equivalent
Previous selling experience and ability to close a sale strongly preferred
Excellent communication, customer service skills, and organizational skills
Strong interpersonal skills to effectively communicate, build rapport, and positively influence
Demonstrated persuasion and negotiation skills
Ability to effectively manage time and conflicting priorities
Ability to work as part of a team
Ability to work the schedule and hours dictated by business needs; evenings, weekends and holidays as required
Initiative to meet assigned goals, missions and objectives
Strong attention to detail
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Preferred Requirements
Bachelor’s degree in Business or a related field
Supervisory Responsibilities None
Physical Demands / Work Environment
Ability to lift and/or carry up to 50 pounds
Ability to stand for long periods of time
Repetitive hand motions, hearing and listening
Ability to sit, walk, bend and stoop
Inside environmental conditions
Ability to pass background and drug screen
Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties may change at any time with or without notice.
Compensation & Benefits The pay structure includes training pay during onboarding, potential total compensation ranges, and post-training pay with base hourly rate plus uncapped commissions. Benefits include health, dental, vision, 401k, and other employee perks as outlined in the La-Z-Boy Benefits Overview.
EEO At La-Z-Boy Incorporated, we are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Reasonable accommodations during the application/interview process are available upon request by emailing recruiting@la-z-boy.com or calling 734-242-1444.
#J-18808-Ljbffr