Filminflorida
CHILD SUPPORT CASE PROCESSING CONSULTANT - 73004939
Filminflorida, Orlando, Florida, us, 32885
CHILD SUPPORT CASE PROCESSING CONSULTANT - 73004939
Date: Oct 13, 2025
The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website .
Requisition No:862906
Agency: Department of Revenue
Working Title: CHILD SUPPORT CASE PROCESSING CONSULTANT - 73004939
Position Number:73004939
Salary: $39,959.88 - $50,708.40 / annually
Child Support Case Processing Consultant (Operations Analyst I)
Orlando
This is an Internal Agency Advertisement.
The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability.
To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.
JOB SUMMARY This position performs customer and team member support and is an excellent fit for critical thinkers. If you enjoy working with others and problem solving, this may be the position for you. Your duties would include:
Mentoring and training to team members
Initiating and responding to requests
Coordinating with internal and external partners
Researching and resolving case issues
Gathering information and analyzing case data to determine next steps
Assisting customers
Interacting with other states, employers, and other business partners
Making decisions based on case information and provided documentation
MINIMUM REQUIREMENTS
Currently employed with the Florida Department of Revenue
Two years of experience conducting research and analyzing information to make decisions. *
Experience coaching, mentoring or training others.
Two years of experience communicating with customers for the purpose of resolving inquiries. *
One year of Child Support Program experience
SUBSTITUTIONS
*Relevant education may substitute for the required experience
SPECIAL NOTES
This role is eligible for telework after you complete required training and reach an acceptable level of proficiency.
This position will utilize Alternative Screening Criteria in lieu of an SVT.
SALARY $39,959.88 - $50,708.40
BENEFITS Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.
SCREENING DISCLAIMER Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.
CANDIDATE POOL Future vacancies may be filled from this advertisement for a period of up to six months.
CRIMINAL BACKGROUND CHECKS You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.
REMINDER Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov .
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE.
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.
Location
ORLANDO, FL, US, 32801
ORLANDO, FL, US, 32811
ORLANDO, FL, US, 32808
ORLANDO, FL, US, 32827
ORLANDO, FL, US, 32819
ORLANDO, FL, US, 32821
ORLANDO, FL, US, 32835
ORLANDO, FL, US, 32809
ORLANDO, FL, US, 32814
ORLANDO, FL, US, 32825
ORLANDO, FL, US, 32810
ORLANDO, FL, US, 32826
ORLANDO, FL, US, 32805
ORLANDO, FL, US, 32833
ORLANDO, FL, US, 32812
ORLANDO, FL, US, 32806
ORLANDO, FL, US, 32818
ORLANDO, FL, US, 32803
ORLANDO, FL, US, 32804
ORLANDO, FL, US, 32822
ORLANDO, FL, US, 32824
ORLANDO, FL, US, 32807
ORLANDO, FL, US, 32831
For assistance, call the People First Service Center at (877) 562-7287 Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time
#J-18808-Ljbffr
The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website .
Requisition No:862906
Agency: Department of Revenue
Working Title: CHILD SUPPORT CASE PROCESSING CONSULTANT - 73004939
Position Number:73004939
Salary: $39,959.88 - $50,708.40 / annually
Child Support Case Processing Consultant (Operations Analyst I)
Orlando
This is an Internal Agency Advertisement.
The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability.
To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.
JOB SUMMARY This position performs customer and team member support and is an excellent fit for critical thinkers. If you enjoy working with others and problem solving, this may be the position for you. Your duties would include:
Mentoring and training to team members
Initiating and responding to requests
Coordinating with internal and external partners
Researching and resolving case issues
Gathering information and analyzing case data to determine next steps
Assisting customers
Interacting with other states, employers, and other business partners
Making decisions based on case information and provided documentation
MINIMUM REQUIREMENTS
Currently employed with the Florida Department of Revenue
Two years of experience conducting research and analyzing information to make decisions. *
Experience coaching, mentoring or training others.
Two years of experience communicating with customers for the purpose of resolving inquiries. *
One year of Child Support Program experience
SUBSTITUTIONS
*Relevant education may substitute for the required experience
SPECIAL NOTES
This role is eligible for telework after you complete required training and reach an acceptable level of proficiency.
This position will utilize Alternative Screening Criteria in lieu of an SVT.
SALARY $39,959.88 - $50,708.40
BENEFITS Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.
SCREENING DISCLAIMER Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.
CANDIDATE POOL Future vacancies may be filled from this advertisement for a period of up to six months.
CRIMINAL BACKGROUND CHECKS You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.
REMINDER Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov .
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE.
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.
Location
ORLANDO, FL, US, 32801
ORLANDO, FL, US, 32811
ORLANDO, FL, US, 32808
ORLANDO, FL, US, 32827
ORLANDO, FL, US, 32819
ORLANDO, FL, US, 32821
ORLANDO, FL, US, 32835
ORLANDO, FL, US, 32809
ORLANDO, FL, US, 32814
ORLANDO, FL, US, 32825
ORLANDO, FL, US, 32810
ORLANDO, FL, US, 32826
ORLANDO, FL, US, 32805
ORLANDO, FL, US, 32833
ORLANDO, FL, US, 32812
ORLANDO, FL, US, 32806
ORLANDO, FL, US, 32818
ORLANDO, FL, US, 32803
ORLANDO, FL, US, 32804
ORLANDO, FL, US, 32822
ORLANDO, FL, US, 32824
ORLANDO, FL, US, 32807
ORLANDO, FL, US, 32831
For assistance, call the People First Service Center at (877) 562-7287 Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time
#J-18808-Ljbffr