Berkshire Hathaway Homestate Companies - Workers Compensation Division
Business Systems Analyst 2
Berkshire Hathaway Homestate Companies - Workers Compensation Division, Plano, Texas, us, 75086
Overview
Position
IT Business Systems Analyst 2
will serve as a bridge between IT and business units, analyzing business needs and translating them into actionable technical solutions. This role involves managing and enhancing various business systems to support efficient processes, improve productivity, and align IT solutions with organizational goals. The resource will become a systems expert, offering efficiency gains and optimization through advisement on functional and non-functional testing and support for workflow and requirements with end users. This position requires legal authorization to work in the United States without sponsorship now or in the future. Essential Responsibilities
Work closely with technical product owners, IT resources, and stakeholders across departments to understand business needs, processes, and objectives. Conduct interviews, workshops, and document analysis to gather detailed requirements for new systems or system enhancements. Collaborate with architects, developers, and DevOps engineers to design solutions, validate feasibility, and ensure scalability. Systems Analysis & Design
Analyze existing systems and workflows to identify gaps, inefficiencies, or areas for improvement. Develop and document functional specifications, system design requirements, and workflow diagrams. Ensure that system designs meet business requirements and technical standards. Project Implementation
Support project planning by developing timelines, defining project scope, and estimating resources. Collaborate with project managers, developers, and other team members during the implementation phase. Conduct system testing, including functional, regression, and user acceptance testing (UAT), to ensure system changes meet quality standards. Stakeholder Communication & Support
Act as a liaison between IT teams and business units, ensuring clear communication and understanding of system requirements and constraints. Provide training and support to end-users, helping them understand system functionalities and maximize the system’s value. Data Management & Reporting
Collaborate with data teams to ensure accurate data integration, reporting, and business intelligence. Develop and maintain reports and dashboards that support business decision-making. Continuous Improvement
Stay updated on industry trends, best practices, and emerging technologies. Proactively identify opportunities for process improvement and lead initiatives to optimize. Quality Assurance & UAT Leadership
Define and enforce acceptance criteria for features and user stories to ensure high-quality deliverables. Collaborate with the QA team to develop comprehensive test plans, perform acceptance testing, and ensure product readiness. Lead user acceptance testing (UAT) sessions, ensuring that product features meet business and technical requirements. Product Launch & Post-Launch Support
Coordinate product releases, working closely with release management, DevOps, and support teams. Monitor and track the performance of product features post-launch and implement necessary improvements. Provide post-release support to address technical issues and feedback from users and stakeholders. Risk & Compliance
Ensure that all business applications comply with industry regulations and internal security standards, including SOX, PCI-DSS, and other financial sector regulations. Work with the cybersecurity team to ensure applications are secured against potential threats and vulnerabilities. Develop and implement procedures for regular audits, risk assessments, and disaster recovery plans for critical applications. Required Qualifications
Education: Bachelor’s degree in Information Technology, Business, or related field. Experience: Minimum of 3 years as a Business Systems Analyst or similar role. Experience with low-code platforms and SQL and data visualization tools is highly preferred. Experience with microservices architecture, containerization (e.g., Docker, Kubernetes), and modern cloud-native applications. Hands-on experience with tools like Git, Jenkins, or containerization. Certifications: Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), or SAFe certifications. Skills & Capabilities
Strong knowledge of automation tools, monitoring, and logging platforms. Proficiency in business analysis tools (e.g., Microsoft Visio, Lucidchart) and familiarity with project management software (e.g., ADO, Jira, Asana). Analytical thinking with strong root-cause analysis skills; ability to translate complex business needs into technical solutions. Understanding of business processes and ERP/CRM systems. Communication: ability to convey technical information to non-technical stakeholders and vice versa. Project management: planning, organizing, and managing resources for successful project completion. Adaptability: willingness to learn and adapt to new systems, technologies, and business needs. Ability to work independently and collaboratively with cross-functional teams. What We Offer
Work Life Balance Work From Home Program (up to 2 days per week upon eligibility) Modern Office Setting On-Site Fitness Facility Onsite Parking Provided Paid Time Off Paid Holidays Retirement Savings Match Group Health Insurance (Medical, Dental, and Vision) Life and AD&D Insurance Long Term Disability Insurance Accident and Critical Illness Insurance Flexible Savings Accounts Paid Community Volunteer Day Employee Assistance Program Tuition Reimbursement Program Employee Referral Program Diversity, Equity and Inclusion Program About Us
With more than 50 years in business, BHHC has grown from a regional organization to a national insurance group, offering insurance products nationwide. Our relationships are the cornerstone of our culture, and we invest in our business to deliver on our mission. We are committed to financial strength and integrity so our customers can rest assured that we will be there when it counts. We embrace diversity and foster an environment where our people can be their authentic selves, encouraging collaboration and values-driven work. We strive to be curious, customer-focused, and operate with integrity.
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IT Business Systems Analyst 2
will serve as a bridge between IT and business units, analyzing business needs and translating them into actionable technical solutions. This role involves managing and enhancing various business systems to support efficient processes, improve productivity, and align IT solutions with organizational goals. The resource will become a systems expert, offering efficiency gains and optimization through advisement on functional and non-functional testing and support for workflow and requirements with end users. This position requires legal authorization to work in the United States without sponsorship now or in the future. Essential Responsibilities
Work closely with technical product owners, IT resources, and stakeholders across departments to understand business needs, processes, and objectives. Conduct interviews, workshops, and document analysis to gather detailed requirements for new systems or system enhancements. Collaborate with architects, developers, and DevOps engineers to design solutions, validate feasibility, and ensure scalability. Systems Analysis & Design
Analyze existing systems and workflows to identify gaps, inefficiencies, or areas for improvement. Develop and document functional specifications, system design requirements, and workflow diagrams. Ensure that system designs meet business requirements and technical standards. Project Implementation
Support project planning by developing timelines, defining project scope, and estimating resources. Collaborate with project managers, developers, and other team members during the implementation phase. Conduct system testing, including functional, regression, and user acceptance testing (UAT), to ensure system changes meet quality standards. Stakeholder Communication & Support
Act as a liaison between IT teams and business units, ensuring clear communication and understanding of system requirements and constraints. Provide training and support to end-users, helping them understand system functionalities and maximize the system’s value. Data Management & Reporting
Collaborate with data teams to ensure accurate data integration, reporting, and business intelligence. Develop and maintain reports and dashboards that support business decision-making. Continuous Improvement
Stay updated on industry trends, best practices, and emerging technologies. Proactively identify opportunities for process improvement and lead initiatives to optimize. Quality Assurance & UAT Leadership
Define and enforce acceptance criteria for features and user stories to ensure high-quality deliverables. Collaborate with the QA team to develop comprehensive test plans, perform acceptance testing, and ensure product readiness. Lead user acceptance testing (UAT) sessions, ensuring that product features meet business and technical requirements. Product Launch & Post-Launch Support
Coordinate product releases, working closely with release management, DevOps, and support teams. Monitor and track the performance of product features post-launch and implement necessary improvements. Provide post-release support to address technical issues and feedback from users and stakeholders. Risk & Compliance
Ensure that all business applications comply with industry regulations and internal security standards, including SOX, PCI-DSS, and other financial sector regulations. Work with the cybersecurity team to ensure applications are secured against potential threats and vulnerabilities. Develop and implement procedures for regular audits, risk assessments, and disaster recovery plans for critical applications. Required Qualifications
Education: Bachelor’s degree in Information Technology, Business, or related field. Experience: Minimum of 3 years as a Business Systems Analyst or similar role. Experience with low-code platforms and SQL and data visualization tools is highly preferred. Experience with microservices architecture, containerization (e.g., Docker, Kubernetes), and modern cloud-native applications. Hands-on experience with tools like Git, Jenkins, or containerization. Certifications: Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), or SAFe certifications. Skills & Capabilities
Strong knowledge of automation tools, monitoring, and logging platforms. Proficiency in business analysis tools (e.g., Microsoft Visio, Lucidchart) and familiarity with project management software (e.g., ADO, Jira, Asana). Analytical thinking with strong root-cause analysis skills; ability to translate complex business needs into technical solutions. Understanding of business processes and ERP/CRM systems. Communication: ability to convey technical information to non-technical stakeholders and vice versa. Project management: planning, organizing, and managing resources for successful project completion. Adaptability: willingness to learn and adapt to new systems, technologies, and business needs. Ability to work independently and collaboratively with cross-functional teams. What We Offer
Work Life Balance Work From Home Program (up to 2 days per week upon eligibility) Modern Office Setting On-Site Fitness Facility Onsite Parking Provided Paid Time Off Paid Holidays Retirement Savings Match Group Health Insurance (Medical, Dental, and Vision) Life and AD&D Insurance Long Term Disability Insurance Accident and Critical Illness Insurance Flexible Savings Accounts Paid Community Volunteer Day Employee Assistance Program Tuition Reimbursement Program Employee Referral Program Diversity, Equity and Inclusion Program About Us
With more than 50 years in business, BHHC has grown from a regional organization to a national insurance group, offering insurance products nationwide. Our relationships are the cornerstone of our culture, and we invest in our business to deliver on our mission. We are committed to financial strength and integrity so our customers can rest assured that we will be there when it counts. We embrace diversity and foster an environment where our people can be their authentic selves, encouraging collaboration and values-driven work. We strive to be curious, customer-focused, and operate with integrity.
#J-18808-Ljbffr