Macy's
Beauty Brand Expert - Shiseido, Fashion Valley - Full Time
Macy's, San Diego, California, United States, 92189
Overview
Beauty Brand Expert - Shiseido, Fashion Valley - Full Time at Macy's This range is provided by Macy's. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$18.15/hr - $28.05/hr Job Description
Job Overview As a Beauty Brand Expert at Macy’s, you are the go-to authority for your assigned brand, responsible for driving sales, elevating the customer experience, and leading with passion, expertise, and style. You serve as both a product educator and beauty enthusiast - creating personalized routines, demonstrating new trends, and helping customers look and feel their best. You’ll inspire teamwork, coach fellow Beauty Advisors, and lead by example through exceptional service and product knowledge. You’ll foster customer loyalty, build relationships through clienteling, and execute brand strategies, events, and training in collaboration with store leadership and vendor partners. With a deep understanding of your brand and strong business acumen, you’ll analyze sales data, identify opportunities, and deliver results in a fast-paced, goal-driven environment. How Our Beauty Brand Expert Leaders Spend Their Day
Lead the team on the floor by greeting customers, maintaining a polished counter, reviewing daily sales goals, and staying informed on new launches, top-performing products, and current beauty trends. Welcome customers with genuine hospitality, make eye contact, and start personal conversations to build relationships. Maintain a shoppable space with clean testers, current signage and pricing, and updated displays; support merchandising updates. Support the team by sharing Loyalty benefits and ensuring customers leave with everything they need, ending interactions with a sincere thank-you and personalized touch. Model collaboration, honesty, and care to support peers and improve store results. Strive for excellence, improve daily, achieve sales goals, and learn from others to deliver individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Who You Are And What You Will Do
Deliver exceptional customer service through personalized consultations and expert product knowledge Build lasting relationships with clients and drive client development through outreach and follow-up Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results Plan and execute in-store and vendor-led events to drive traffic and engagement Maintain brand standards through proper merchandising, hygiene, and stock replenishment Collaborate with vendors, personal stylists, and store leadership to optimize outcomes Resolve customer concerns in a professional and customer-first manner Stay informed on new launches, best-sellers, and beauty trends to support team education Manage multiple priorities in a fast-paced environment with strong attention to detail Demonstrate sound judgment, and a passion for the beauty industry Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits 3–5 years of relevant retail, beauty, or leadership experience preferred Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors; Read and understand employment policies and safety rules/procedures in English Essential Physical Requirements
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level Requires close vision, color vision, depth perception, and focus adjustment Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some Additional Benefits We Offer Include
Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. BEAUTY00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com. Additional Notes
Referrals increase your chances of interviewing at Macy's by 2x
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Beauty Brand Expert - Shiseido, Fashion Valley - Full Time at Macy's This range is provided by Macy's. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$18.15/hr - $28.05/hr Job Description
Job Overview As a Beauty Brand Expert at Macy’s, you are the go-to authority for your assigned brand, responsible for driving sales, elevating the customer experience, and leading with passion, expertise, and style. You serve as both a product educator and beauty enthusiast - creating personalized routines, demonstrating new trends, and helping customers look and feel their best. You’ll inspire teamwork, coach fellow Beauty Advisors, and lead by example through exceptional service and product knowledge. You’ll foster customer loyalty, build relationships through clienteling, and execute brand strategies, events, and training in collaboration with store leadership and vendor partners. With a deep understanding of your brand and strong business acumen, you’ll analyze sales data, identify opportunities, and deliver results in a fast-paced, goal-driven environment. How Our Beauty Brand Expert Leaders Spend Their Day
Lead the team on the floor by greeting customers, maintaining a polished counter, reviewing daily sales goals, and staying informed on new launches, top-performing products, and current beauty trends. Welcome customers with genuine hospitality, make eye contact, and start personal conversations to build relationships. Maintain a shoppable space with clean testers, current signage and pricing, and updated displays; support merchandising updates. Support the team by sharing Loyalty benefits and ensuring customers leave with everything they need, ending interactions with a sincere thank-you and personalized touch. Model collaboration, honesty, and care to support peers and improve store results. Strive for excellence, improve daily, achieve sales goals, and learn from others to deliver individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Who You Are And What You Will Do
Deliver exceptional customer service through personalized consultations and expert product knowledge Build lasting relationships with clients and drive client development through outreach and follow-up Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results Plan and execute in-store and vendor-led events to drive traffic and engagement Maintain brand standards through proper merchandising, hygiene, and stock replenishment Collaborate with vendors, personal stylists, and store leadership to optimize outcomes Resolve customer concerns in a professional and customer-first manner Stay informed on new launches, best-sellers, and beauty trends to support team education Manage multiple priorities in a fast-paced environment with strong attention to detail Demonstrate sound judgment, and a passion for the beauty industry Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits 3–5 years of relevant retail, beauty, or leadership experience preferred Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors; Read and understand employment policies and safety rules/procedures in English Essential Physical Requirements
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level Requires close vision, color vision, depth perception, and focus adjustment Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some Additional Benefits We Offer Include
Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. BEAUTY00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com. Additional Notes
Referrals increase your chances of interviewing at Macy's by 2x
#J-18808-Ljbffr