Rippling
Product Design Lead, Contractor Experience
Rippling, San Francisco, California, United States, 94199
About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors and was named one of America\'s best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role
At Rippling, design is core to our mission of freeing smart people to tackle hard problems. One of those problems is how companies pay and support contractors—the millions of people around the world who work for companies without being full-time employees. The scope includes onboarding, invoices, payments, and tax documentation, with the aim of creating a seamless, reliable, and compliant contractor experience globally. As Product Design Lead for Contractor Experience, you’ll shape the entire lifecycle from onboarding to invoicing, payouts, and tax documentation. You’ll help create a seamless experience where contractors are paid reliably and transparently, admins have clarity and control, and compliance needs are met globally. This role offers an opportunity to reimagine contractor payments and workflows end-to-end for millions of people worldwide. The scope is to design how contractors are onboarded, how invoices and payments are managed across multiple rails and currencies, and how tax and compliance documents are surfaced at the right time. You’ll deliver features that improve payout speed, invoicing, debit card access, and earned wage advances, while reducing admin overhead and support tickets. What You Will Do
Own the end-to-end design for Rippling’s contractor experience, spanning payments, invoicing, payment lifecycle management, and tax/compliance documentation Get close to admins and contractors, uncover where workflows break down, and translate insights into designs that drive clarity, trust, and speed Anticipate global needs and edge cases as we expand into new markets, currencies, payment rails, and compliance regimes Design capabilities and systems that support both admins and contractors, ensuring consistent experiences across Rippling’s platform Work closely with Product, Engineering, Risk, Compliance, and Support to plan, design, and ship features Deliver precise designs and prototypes that communicate complex concepts clearly to engineering teams and stakeholders What You Will Need
6+ years of professional product design experience with a track record of shipping complex, high-impact products end to end Proven ability to transform complexity into elegant simplicity in fintech, enterprise software, or other demanding domains Strong craft skills with proficiency in design tools and the ability to create compelling, detailed design specifications and prototypes Strong communication and collaboration skills; you can articulate design decisions clearly and work effectively with cross-functional teams Relentless customer focus; you dig deep to understand real user needs and translate insights into design decisions Self-starter mentality with a bias toward action; you thrive in fast-paced environments and turn ambiguity into clarity Familiarity with generative AI design tools and excitement about how they can expand creative possibilities Additional Information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request an accommodation, please email accomodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees, working in the office is considered an essential function of the role. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with location; final offer amounts may vary. The pay range for this role is: 144,000 - 252,000 USD per year (US Tier 1) Location notes: San Francisco, CA
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Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors and was named one of America\'s best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role
At Rippling, design is core to our mission of freeing smart people to tackle hard problems. One of those problems is how companies pay and support contractors—the millions of people around the world who work for companies without being full-time employees. The scope includes onboarding, invoices, payments, and tax documentation, with the aim of creating a seamless, reliable, and compliant contractor experience globally. As Product Design Lead for Contractor Experience, you’ll shape the entire lifecycle from onboarding to invoicing, payouts, and tax documentation. You’ll help create a seamless experience where contractors are paid reliably and transparently, admins have clarity and control, and compliance needs are met globally. This role offers an opportunity to reimagine contractor payments and workflows end-to-end for millions of people worldwide. The scope is to design how contractors are onboarded, how invoices and payments are managed across multiple rails and currencies, and how tax and compliance documents are surfaced at the right time. You’ll deliver features that improve payout speed, invoicing, debit card access, and earned wage advances, while reducing admin overhead and support tickets. What You Will Do
Own the end-to-end design for Rippling’s contractor experience, spanning payments, invoicing, payment lifecycle management, and tax/compliance documentation Get close to admins and contractors, uncover where workflows break down, and translate insights into designs that drive clarity, trust, and speed Anticipate global needs and edge cases as we expand into new markets, currencies, payment rails, and compliance regimes Design capabilities and systems that support both admins and contractors, ensuring consistent experiences across Rippling’s platform Work closely with Product, Engineering, Risk, Compliance, and Support to plan, design, and ship features Deliver precise designs and prototypes that communicate complex concepts clearly to engineering teams and stakeholders What You Will Need
6+ years of professional product design experience with a track record of shipping complex, high-impact products end to end Proven ability to transform complexity into elegant simplicity in fintech, enterprise software, or other demanding domains Strong craft skills with proficiency in design tools and the ability to create compelling, detailed design specifications and prototypes Strong communication and collaboration skills; you can articulate design decisions clearly and work effectively with cross-functional teams Relentless customer focus; you dig deep to understand real user needs and translate insights into design decisions Self-starter mentality with a bias toward action; you thrive in fast-paced environments and turn ambiguity into clarity Familiarity with generative AI design tools and excitement about how they can expand creative possibilities Additional Information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request an accommodation, please email accomodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees, working in the office is considered an essential function of the role. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with location; final offer amounts may vary. The pay range for this role is: 144,000 - 252,000 USD per year (US Tier 1) Location notes: San Francisco, CA
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