Seattle Rep
Current job opportunities are posted here as they become available.
Position Reports To:
Lead Front of House Manager
Work Location:
In-person
FLSA Classification:
Seasonal/ Hourly 28-40 hrs wk/Non-Exempt with Full Benefits
Starting Pay Range:
$21.22 to $23.16 per hour
Position Classification:
500, H-3
You can apply from your phone by texting " SHM " to (206) 966-4931
ABOUT US Founded in 1963 and recipient of the 1990 Tony Award for Outstanding Regional Theatre, Seattle Rep remains one of the country’s leading not-for-profit regionaltheaters. Bold stories, brilliant artists, and passionate audiences come together to shape each season at Seattle Rep, which includes everything from new play workshops to world premieres, celebrated classics, and recent Broadway hits. Over the decades, we’ve launched landmark productions, provided training opportunities to generations of youth and emerging theater practitioners, and built programs that expand access to theater for audiences of all ages from across our diverse community.
We are powered by a year-round staff of professionals who are passionate about making theater that matters, and we believe that their best work happens when everyone feels seen and valued. This culture is fully reflected in our :
Mission Seattle Rep collaborates with extraordinary artists to create productions and programs that reflect and elevate the diverse cultures, perspectives, and life experiences of our region.
Vision Theater at the heart of public life
Values Artistic Vitality, Sustainability, Generous and Inclusive Practices
ABOUT THE POSITION SEATTLE REP is seeking a resourceful, organized Season House Manager to join the Patron Experience Department. Acting as the face of Seattle Rep to our patrons, the Season House Manager ensures smooth front-of-house operations during performances, supervises staff, supports the Lead House Manager, and provides quality customer service to enhance the patron experience while upholding our equity practices.
This is season long, three-quarter time, position (between 28-40hrs a week) and qualifies for full benefits. Hours for this position are primarily evenings and weekends to support show operations
Typical duties include:
Build and strengthen relationships between Patrons and Seattle Rep
Provide high quality customer service to Seattle Rep Patrons
Welcome guests to the theater with kindness, excitement and gratitude
Represent the organization to our audiences while upholding our EDI values
Respond to patron inquiries and requests for information during performances
Enforce safety and health standards set forth by local health guidelines and Seattle Rep leadership.
Generates house report for each performance to communicate notable events of the day to the rest of the organization.
Supervising Performance Shifts
Act as manager on duty for a variety of Seattle Rep performances, making quick decisions and actively solving customer service issues
Supervise 10-12 Front-of-House operational staff during performances
Coordinate with Stage Management and the Box Office to begin performances and intermissions as scheduled
Lead emergency procedures and evacuation protocols with support from Stage Management, when necessary
Actively participate in our Equity, Diversity, and Inclusion initiatives
Attend affinity groups and Employee Resource Groups, as desired
Support efforts and initiatives that improve accessibility offerings
Engage in trainings related to Anti-Racism, de-escalation, and Sensory Access
Assist with Admin Tasks to support the efficiency of the Front of House team
Ensure Encore Programs are managed and housed effectively
Maintain organization of the Concierge Desk and other FOH storage areas
Support communications with the Volunteer Usher roster as needed
Ensure cleanliness and decorum of Seattle Rep lobby space and patron-facing areas
Other duties as assigned
Minimum Qualifications
Commitment to cultivating an equitable, diverse, and inclusive workplace via decisive action including consistently seeking out opportunities for self and community improvement in the areas of racial equity, accessibility, gender inclusivity, and cultural sensitivity.
Desired Qualifications
2 years of experience in managing a customer service team
Ability to handle interpersonal interaction in a positive and inclusive way
Demonstrated ability to appropriately manage confidential information and handle financial transactions
Ability to clearly communicate, both verbally and in written form
Seattle Rep is excited about and actively working towards becoming a more diverse, anti-racist organization. We are interested in attracting, developing, and advancing the most talented individuals regardless of their race, sexual orientation, religion, age, gender, disability status or any other dimension of diversity. We strongly encourage people of color, women, LGBTQIA+, veterans, individuals with disabilities, and others from marginalized or underrepresented groups to apply.
Every candidate brings something special to the table. If your experience and skills don't perfectly align with the job qualifications but you are excited about the role, feel your values align well with the Rep, and are willing to strive for excellence in your work, please apply. We will train the right candidate.
TO BE CONSIDERED
Submit a resume detailing related experience and education
Submit a cover letter that outlines how your related experience and education qualifies you for the position and illustrates why you want to work at Seattle Rep.
Applications will be reviewed on a rolling basis.
Workplace accessibility and accommodations can be discussed with HR once an offer of employment has been extended.
#J-18808-Ljbffr
Position Reports To:
Lead Front of House Manager
Work Location:
In-person
FLSA Classification:
Seasonal/ Hourly 28-40 hrs wk/Non-Exempt with Full Benefits
Starting Pay Range:
$21.22 to $23.16 per hour
Position Classification:
500, H-3
You can apply from your phone by texting " SHM " to (206) 966-4931
ABOUT US Founded in 1963 and recipient of the 1990 Tony Award for Outstanding Regional Theatre, Seattle Rep remains one of the country’s leading not-for-profit regionaltheaters. Bold stories, brilliant artists, and passionate audiences come together to shape each season at Seattle Rep, which includes everything from new play workshops to world premieres, celebrated classics, and recent Broadway hits. Over the decades, we’ve launched landmark productions, provided training opportunities to generations of youth and emerging theater practitioners, and built programs that expand access to theater for audiences of all ages from across our diverse community.
We are powered by a year-round staff of professionals who are passionate about making theater that matters, and we believe that their best work happens when everyone feels seen and valued. This culture is fully reflected in our :
Mission Seattle Rep collaborates with extraordinary artists to create productions and programs that reflect and elevate the diverse cultures, perspectives, and life experiences of our region.
Vision Theater at the heart of public life
Values Artistic Vitality, Sustainability, Generous and Inclusive Practices
ABOUT THE POSITION SEATTLE REP is seeking a resourceful, organized Season House Manager to join the Patron Experience Department. Acting as the face of Seattle Rep to our patrons, the Season House Manager ensures smooth front-of-house operations during performances, supervises staff, supports the Lead House Manager, and provides quality customer service to enhance the patron experience while upholding our equity practices.
This is season long, three-quarter time, position (between 28-40hrs a week) and qualifies for full benefits. Hours for this position are primarily evenings and weekends to support show operations
Typical duties include:
Build and strengthen relationships between Patrons and Seattle Rep
Provide high quality customer service to Seattle Rep Patrons
Welcome guests to the theater with kindness, excitement and gratitude
Represent the organization to our audiences while upholding our EDI values
Respond to patron inquiries and requests for information during performances
Enforce safety and health standards set forth by local health guidelines and Seattle Rep leadership.
Generates house report for each performance to communicate notable events of the day to the rest of the organization.
Supervising Performance Shifts
Act as manager on duty for a variety of Seattle Rep performances, making quick decisions and actively solving customer service issues
Supervise 10-12 Front-of-House operational staff during performances
Coordinate with Stage Management and the Box Office to begin performances and intermissions as scheduled
Lead emergency procedures and evacuation protocols with support from Stage Management, when necessary
Actively participate in our Equity, Diversity, and Inclusion initiatives
Attend affinity groups and Employee Resource Groups, as desired
Support efforts and initiatives that improve accessibility offerings
Engage in trainings related to Anti-Racism, de-escalation, and Sensory Access
Assist with Admin Tasks to support the efficiency of the Front of House team
Ensure Encore Programs are managed and housed effectively
Maintain organization of the Concierge Desk and other FOH storage areas
Support communications with the Volunteer Usher roster as needed
Ensure cleanliness and decorum of Seattle Rep lobby space and patron-facing areas
Other duties as assigned
Minimum Qualifications
Commitment to cultivating an equitable, diverse, and inclusive workplace via decisive action including consistently seeking out opportunities for self and community improvement in the areas of racial equity, accessibility, gender inclusivity, and cultural sensitivity.
Desired Qualifications
2 years of experience in managing a customer service team
Ability to handle interpersonal interaction in a positive and inclusive way
Demonstrated ability to appropriately manage confidential information and handle financial transactions
Ability to clearly communicate, both verbally and in written form
Seattle Rep is excited about and actively working towards becoming a more diverse, anti-racist organization. We are interested in attracting, developing, and advancing the most talented individuals regardless of their race, sexual orientation, religion, age, gender, disability status or any other dimension of diversity. We strongly encourage people of color, women, LGBTQIA+, veterans, individuals with disabilities, and others from marginalized or underrepresented groups to apply.
Every candidate brings something special to the table. If your experience and skills don't perfectly align with the job qualifications but you are excited about the role, feel your values align well with the Rep, and are willing to strive for excellence in your work, please apply. We will train the right candidate.
TO BE CONSIDERED
Submit a resume detailing related experience and education
Submit a cover letter that outlines how your related experience and education qualifies you for the position and illustrates why you want to work at Seattle Rep.
Applications will be reviewed on a rolling basis.
Workplace accessibility and accommodations can be discussed with HR once an offer of employment has been extended.
#J-18808-Ljbffr