Software Quality Assurance (SQA) Specialist / Applications Tester Job at Jobs vi

Overview

Software Quality Assurance (SQA) Specialist / Applications Tester at Redhorse Corporation. The organization provides data insights and technology solutions for national interests. The role focuses on validating usability, functionality, and security of mission-critical applications and serving as the Point-of-Contact (POC) for the end-user community.

Key Responsibilities

• Testing and Validation: Develop and direct procedures, programming, and documentation for software system testing and validation, including unit and functional tests; document test procedures to ensure replicability and compliance.
• Provide feedback and recommendations to Sponsor's developers on usability and functionality.
• User Support and Liaison: Act as central POC between Users, Stakeholders, and Sponsor; resolve issues; determine causes of user issues and document solutions; monitor incidents, problems, inquiries, and change and service requests.
• Build sustainable relationships of trust through timely, open, and interactive communication.
• Requirements and Outreach: Elicit new features, workflows, and functionality; write or contribute to user instructions and training materials; advertise features and capabilities of the applications.
• Compliance and Documentation: Ensure each new application or system enhancement meets agreed-upon performance and security SLAs; comply with the Sponsor's Risk Management and architectural/authorization processes.

Required Skills & Experience

• 4+ years of professional experience in SQA, functional testing, and/or application support
• Clearance: Active TS/SCI with Full Scope Polygraph (or equivalent Sponsor clearance)
• Testing Expertise: Demonstrated experience testing Single-Page Applications (SPAs) and performing UI tests and reporting test results
• Documentation & Tracking: Demonstrated experience documenting testing procedures and testing results and working with developers to track new features and report failed tests
• Customer Interface: Demonstrated experience being the Point-of-Contact (POC) for Users needing help or assistance with applications and building rapport with a diverse user base
• Feature Advocacy: Demonstrated experience advertising features/capabilities of the applications
• Requirements Elicitation: Demonstrated experience working with Users and Stakeholders to elicit new features, workflows, and functionality
• Agile Tooling: Demonstrated experience using JIRA
• Teamwork: Demonstrated experience working on multi-disciplinary application development teams

Desired Skills & Experience

• Demonstrated experience with Sponsor's cyber operations mission applications
• Demonstrated experience with Sponsor's cyber operations user and training requirements
• Demonstrated experience with facilitating outreach, training, or brownbag sessions to discuss technical features of applications or digital tools

Equal Opportunity Employer

Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation. You can request accommodations by contacting Talent Acquisition. Redhorse Corporation may modify the position as needed. This job description is not a contract and may be adjusted as deemed appropriate.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Quality Assurance