Outreach Recruiter Job at Inside Higher Ed in Mantua Township

Overview

The Outreach Recruiter supports the enrollment goals geared toward traditional and non-traditional student inquiries and applicants and assists current and prior Career & Technical Education (CTE) students with certificate/degree transition and maintain current business relationships while also creating new opportunities. The Outreach Recruiter must possess strong oral and written communication skills to promote the mission of Rowan College of South Jersey in a variety of forums and to a diverse group of students and community members. The Recruiter will be able to articulate the College’s academic programs of study, support services, student life and athletic opportunities, maximizing the effectiveness of technology to engage and enroll future students.

The position involves using CRM technologies to recruit students, coordinating with the Recruitment office, and supporting events that promote enrollment and engagement across on-campus, off-campus, and virtual settings.

Responsibilities

• Effectively communicates the functions of the College’s enrollment procedures, academic program offerings and student services to all prospective students, community members, and College personnel in an articulate and professional manner.
• Maintains a calendar of individual appointments with prospects and applicants to help them navigate the enrollment process. Appointments may occur on and off campus and in virtual forums.
• Supports recruitment and enrollment related events such as Open Houses, College Fairs, business/Chamber events, Campus Tours, Middle and High School visits, and Community Fairs to generate leads and follow up. Events may occur on and off campus, in person and virtually, including mornings, evenings, and weekends.
• Engages prospects utilizing CRM technologies to recruit students via print, email, phone, text, and social media campaigns, as well as in-person and virtual forums.
• Supports the supervisor to ensure successful recruitment of traditional and non-traditional inquiries and is knowledgeable about scholarship opportunities.
• Assists the Recruitment office with executing new student engagement platforms, including planning and attending events held on campus, with Middle Schools, High Schools, and in the community.
• Maintains knowledge of CTE Division program offerings, selective admissions, articulation agreements and transfer pathways with university partners and four-year institutions, and transfer credit practices.
• Assists in the development and editing of enrollment campaigns, promotional literature and web-based resources in collaboration with various campus departments.
• Maintains monthly reports to track and analyze recruitment efforts.
• Ensures the integrity and confidentiality of academic records; maintains compliance with FERPA, College policies, and applicable regulations.
• Participates in Professional Development opportunities provided by the College and regional associations.
• Performs other duties as assigned.

Qualifications

• Associate degree or 60+ college credits required.
• Experience in higher education, preferably in recruitment.
• Ability to communicate RCSJ’s programs clearly to individual students and large groups.
• Ability to innovate and create processes and communication plans reaching diverse student populations.
• Proficiency with Microsoft 365 and emerging software to connect with and track student engagements.
• Ability to work a flexible schedule with varied hours to meet department and College needs.
• Ability to travel to multiple educational institutions, utilizing a personal vehicle for travel.
• Ability to work well with prospective and current students, staff, faculty, administration, and community partners in various settings.
• Demonstrated cultural competence and a commitment to a student-centered environment, with sensitivity to diverse backgrounds.

If certain conditions exist, this position requires access to personal technological equipment to perform duties.

Supplemental Information

COVID-19 vaccination is a requirement for all positions. New hires are expected to be fully vaccinated before beginning work. For more information, see the College’s vaccine requirements.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Women and Minorities Encouraged to Apply Affirmative Action/Equal Opportunity Employer

As a New Jersey First Act Employer, new employees must establish a primary residence in New Jersey within one year unless an exemption applies.