Oak View Group is hiring: Parking Ambassador | Part-Time | Pan American Center i
Oak View Group, Las Cruces, NM, United States, 88005
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Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet .
Position Summary
The Parking Ambassador is generally responsible for the successful Pan American Center guest parking experience, including processing cashless transactions and validating pre-sold parking passes. The job also includes directing vehicles into parking stalls and through New Mexico State University roadways and parking lots associated with event guests at the Pan American Center.
This role pays an hourly rate of $15.00-$16.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until November 14, 2025.
About The Venue
Pan American Center is a multi-purpose arena in Las Cruces, New Mexico, located on the campus of New Mexico State University. The arena has a current seating capacity of 12,515 people. The arena serves as home of the New Mexico State Aggies Men’s and Women’s Basketball and Women’s Volleyball Teams.
Responsibilities
- Match the guest parking pass and provide real-time guidance to the parking location
- Process cashless guest payments.
- Direct vehicles on Arena campus roadways and through parking lots and to parking stalls.
- Conduct routine vehicle inventory counts before and during events.
- Provide excellent customer service by assisting guests and employees promptly and in a friendly manner.
- May perform other duties to ensure productive parking operations, including moving equipment, including traffic cones, barrels, delineators, movable signage, and barricades, to ensure efficient operations.
- Follow and comply with safety regulationsand standards.
- Provide basic parking lot upkeep, including sweeping and light litter removal.
- Perform other duties as needed to ensure productive operations, quality service, and customer satisfaction.
- High school education or equivalent.
- Basic arithmetic skills.
- Must have one (1) year of previous experience.
- Core customer communication skills.
- Ability to work effectively as a team player.
- Must have flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings and late nights, and outdoors in all weather conditions.
- Experience working in the customer service industry is a plus
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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