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The Jonus Group

Senior Casualty Claims Examiner - Personal Lines

The Jonus Group, Phoenix, Arizona, United States, 85003

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Join a nationally recognized insurance carrier known for its commitment to policyholder service, strong financial stability, and employee-focused culture. We're seeking a highly skilled

Senior Personal Lines Casualty Claims Examiner

to handle complex casualty claims with a focus on thorough investigation, fair resolution, and exceptional customer service.

Salary

$110,000 to $120,000+/year total compensation(based on experience) Annual bonus potential Comprehensive benefits package (health, dental, vision, 401k, etc.) Opportunities for professional development and advancement Job Description

Investigate, evaluate, and resolve complex personal lines casualty claims, including bodily injury, liability, and litigation matters. Analyze coverage, determine liability, and assess damages. Direct and manage independent adjusters, field investigators, legal counsel, and medical experts as needed. Maintain accurate and timely documentation in the claims management system. Communicate effectively with policyholders, claimants, attorneys, and internal departments. Negotiate settlements within authority and recommend settlements outside authority. Attend mediations, arbitrations, and trials as required. Ensure compliance with company standards and state regulations. Requirements

Minimum of 5-7 years of experience handling personal lines casualty claims, including litigation. Strong knowledge of insurance policies, legal concepts, and applicable state laws and regulations. Excellent analytical, negotiation, and communication skills. Experience managing claims across multiple jurisdictions is preferred. Proficiency in claims management software and Microsoft Office Suite. Bachelor's degree or equivalent work experience. Adjuster license required in applicable states.

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