Walgreens is hiring: Customer Service Associate in Escanaba

Overview

4 days ago Be among the first 25 applicants

This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $17.50/hr

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied).
• Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale and trade-up or companion items.
• Registers customer purchases, processes payments, and handles returns, refunds, exchanges, voids, rain checks as needed.
• Keeps counters and shelves clean and well merchandised; takes inventory and maintains records. Prices merchandise as required or directed.
• Implements Company asset protection procedures to minimize profit loss and ensures compliance with state and local laws regarding regulated products (e.g., alcohol and tobacco).
• Constructs and maintains displays, completes resets and revisions as directed. Manages stock placement and rotation (e.g., FIFO) for consumables and per policy.
• Assists with exterior and interior maintenance to maintain a clean, neat store appearance. Assists with web pick-up responsibilities and order fulfillment for customers arriving at store.
• Provides customer service in the photo area (digital passport photo service, poster prints, creative machines) and suggests promotional photo products.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments as needed.

Training & Personal Development

• Attends training and completes required PPLs as requested by Manager or assigned by corporate.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer prior experience with Walgreens.
• Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation offered will depend on geography, skills, education, experience and other relevant factors. This role will remain open until filled. For benefits, please review at the Walgreens benefits page: jobs.walgreens.com/benefits. If you are applying on a job board or cannot click the link, copy and paste this URL into your browser: jobs.walgreens.com/benefits

Salary Range: $15 - $17.5 / Hourly

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other

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Other related opportunities: Federal Work Study roles and Front Office Assistant positions may be listed; this description focuses on the Customer Service Specialist role.