Logo
Staples

Customer Returns and Shipping Associate

Staples, Auburn, California, us, 95604

Save Job

Join to apply for the

Customer Returns and Shipping Associate

role at

Staples 5 days ago Be among the first 25 applicants Join to apply for the

Customer Returns and Shipping Associate

role at

Staples Get AI-powered advice on this job and more exclusive features. This range is provided by Staples. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$16.50/hr - $16.75/hr Shipping Associates provide exceptional customer service and have our customers’ needs in mind while helping them with their shipping needs and unpackaged returns in our retail store. You will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

Flexible part time hours or full-time (depending on the store’s needs), generous paid time off, weekly pay and career development program Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more 401(k) plan with a company match Dental and vision insurance, full-time eligible for medical coverage And many more benefits Compensation based on qualifications and experience

Help both your customer and your store win.

Conduct all Full-Serve Shipping and Unpackaged Returns activities, including customer engagement and preparing packages for pick-up for 3rd party carriers Provide strong customer service, whether it’s an Amazon return, shipping a package via UPS or another related service. Engage in and identify customer needs for shipping and explain different shipping options Maintain the Shipping area to ensure efficient processing and storage of packages Ensure supplies required to process Ship and Returns are in stock Provide exceptional customer service to create a positive, inviting environment for customers Understand and use basic selling skills to engage and present solutions Be flexible on responsibilities (e.g., online pick-ups, cleaning, any other duties as assigned)

Essential Skills And Experience

Able to work a flexible schedule based on the store’s needs Must be able to engage with customers and understand their needs to drive additional sales Ability to lift/push/move materials up to the 100-pound range Strong attention to detail, organization, ability to multi-task and manage priorities Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information

Staples does not sponsor applicants for work visas for this position. Seniority level

Seniority level Entry level Employment type

Employment type Part-time Job function

Job function Other Industries Retail Office Equipment Referrals increase your chances of interviewing at Staples by 2x Sign in to set job alerts for “Customer Associate” roles.

Customer Service Representative – Entry Level

Customer Service Representative - State Farm Agent Team Member

Dispatcher Customer Service Representative

Casino Customer Service Gaming Associate

Healthcare Customer Service Representative - Remote in California

Customer Service Representative - FULL-TIME GRAVEYARD SHIFT

Cameron Park, CA $17.50-$17.50 2 weeks ago Cameron Park, CA $17.50-$18.50 1 month ago Year Round Associate - California Stores

Customer Experience Lead-Galleria at Roseville

Customer Service and Sales Representative

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr