GANKO SINGAPORE PTE. LTD.
Training and Development Manager
GANKO SINGAPORE PTE. LTD., West Islip, New York, United States
Key Responsibilities:
Develop and execute training plans for front-of-house and back-of-house teams Oversee onboarding, service standards, and product knowledge training Collaborate with internal departments and external vendors to facilitate training Assess training effectiveness and continuously improve learning outcomes Maintain accurate training records and compliance documentation Support career development, cross-training, and succession planning initiatives Requirements:
Degree/Diploma in Human Resources, Business, Hospitality, or related field Minimum 3 years of relevant training experience, preferably in F&B or hospitality Strong communication and presentation skills Bilingual in English and Mandarin (to liaise with Mandarin-speaking staff/trainers) Proactive, organized, and confident in leading group training sessions Familiarity with adult learning principles and e-learning platforms is a plus
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Develop and execute training plans for front-of-house and back-of-house teams Oversee onboarding, service standards, and product knowledge training Collaborate with internal departments and external vendors to facilitate training Assess training effectiveness and continuously improve learning outcomes Maintain accurate training records and compliance documentation Support career development, cross-training, and succession planning initiatives Requirements:
Degree/Diploma in Human Resources, Business, Hospitality, or related field Minimum 3 years of relevant training experience, preferably in F&B or hospitality Strong communication and presentation skills Bilingual in English and Mandarin (to liaise with Mandarin-speaking staff/trainers) Proactive, organized, and confident in leading group training sessions Familiarity with adult learning principles and e-learning platforms is a plus
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