Logo
Trident Consulting

Network Services Manager

Trident Consulting, Dallas, Texas, United States, 75215

Save Job

Direct message the job poster from Trident Consulting Senior Technical US IT Recruiter @ Trident Consulting | Extensive IT Recruitment Experience | Talent Acquisition Specialist | Expert in IT & Non-IT…

Trident Consulting, one of the fastest-growing IT staffing and services firms in the nation. We are currently seeking a

"Network Services Manager"

for one of our industry leading clients. Please find additional details about the role below: Role: Network Services Manager Key Responsibilities: Lead weekly operational calls with clients to discuss network performance and issues. Participate in QBR meetings with clients to discuss network performance, service levels, and key metrics. Assist on design and implementation oversight, and maintenance of client network infrastructure. Manage and mentor a team of network engineers and technicians across the globe, fostering a collaborative environment. Ensure that network-related issues/services requests reported via ticketing systems are prioritized, assigned, and resolved efficiently. Coordinate network related projects and ensure alignment with client timelines. Manage client onboarding and offboarding processes to ensure seamless transitions. Coordinate the handover of completed client onboarding to the support team, ensuring they have all necessary documentation, training, and resources Drive technical performance metrics, address trends, and implement corrective actions. Serve as an escalation point for complex technical issues. Build and maintain strong client relationships. Maintain documentation of network configuration standards and procedures. Collaborate on strategic planning for network expansions and upgrades. Provide on-call support and perform other duties as assigned. Required Qualifications: Bachelor’s degree in computer science, IT, Network Engineering, or related field; master’s preferred. Networking certifications (e.g., CCNP, CCIE) and ITIL certification or training equivalent. Minimum 12 years of experience in network operations, engineering, or management. Proven leadership and people management experience. Extensive network design experience, including scalable and resilient architectures. Excellent knowledge of Cisco routing and switching technologies. Experience with next generation firewalls (NGFW) such as Palo Alto or FortiGate. Strong troubleshooting and analytical skills. Understanding of network security principles. Excellent verbal and written communication skills. Strong interpersonal skills for client and stakeholder relationships. Effective time management and organizational skills. Business acumen to align network services with client needs. Commitment to ongoing learning of industry trends and technologies. Trident Consulting

is a premier IT staffing firm providing

high-impact workforce solutions

to Fortune 500 and mid-market clients. Since 2005, we’ve specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans

cloud, AI/ML, cybersecurity, and data analytics , supported by a

3M+ candidate database

and a

78% fill ratio . With a highly engaged leadership team and a reputation for delivering

hard-to-fill, niche talent , we help organizations build

agile, high-performing teams

that drive innovation and business success. Learn more: tridentconsultinginc.com. Some of our recent awards include: Trailblazer Women Award 2025 by Consulate General of India in San Francisco. Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe. Received the TechServe Excellence award. Consistently ranked in the Inc. 5000 list of fastest-growing private companies in America. Recognized in the SF Business Times as one of the Largest Bay Area BIPOC/Minority-Owned Businesses in 2022. Seniority level

Seniority level Executive Employment type

Employment type Full-time Job function

Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Trident Consulting by 2x Sign in to set job alerts for “Network Services Manager” roles.

Dallas, TX $135,000.00-$145,000.00 2 weeks ago DeSoto, TX $150,000.00-$184,000.00 1 week ago Director of Information Technology - City of DeSoto, TX

DeSoto, TX $150,000.00-$184,000.00 1 week ago 0000006641.IT MANAGER III.INFO TECH SERVICES

DeSoto, TX $150,000.00-$184,000.00 1 week ago Dallas, TX $150,000.00-$170,000.00 6 days ago Lead Technical Program Manager, NASA Regional Network Operations

Addison, TX $183,000.00-$271,000.00 3 days ago Irving, TX $125,760.00-$188,640.00 6 days ago (Senior) Manager: Engine Line & GBX Disassembly Assembly Manager

(Senior) Manager: Module Shop Disassembly Assembly Manager

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr