Michaels Stores
Join to apply for the
Sr. Instructional Designer
role at
Michaels Stores Join to apply for the
Sr. Instructional Designer
role at
Michaels Stores Get AI-powered advice on this job and more exclusive features. Support Center - Irving
The Sr Instructional Designer leads the design, development, and delivery of strategic learning experiences that drive business performance and elevate enterprise capabilities across Michaels. This role serves as a senior content expert and project lead for complex training initiatives, partnering with cross-functional business leaders, SMEs, and stakeholders to ensure learning experiences are high-impact, scalable, and aligned with company objectives. In addition to content creation, the Sr Instructional Designer is accountable for managing timelines, stakeholder alignment, program evaluation, and system deployment. This role plays a key part in mentoring others and raising the instructional standards across the team.
Major Activities
Learning Strategy, Design & Execution
Lead the design and execution of enterprise training programs across business areas including Retail Operations, Merchandising, Sourcing, Distribution, Manufacturing, and Corporate Support. Conduct comprehensive learning needs assessments and collaborate with stakeholders to define performance objectives, learner profiles, and measurement strategies. Translate business goals into instructional strategies using advanced learning methodologies such as ADDIE, SAM, and blended learning models. Design and develop complex instructional materials including: Interactive eLearning (Articulate Rise & Storyline) Facilitator and participant guides Digital videos and animations (Vyond, Canva) Job aids, skill builders, simulations, and reference tools Customize training modality and delivery method based on learner needs, available resources, and program scope. Drive consistency, brand alignment, and quality across all learning assets by setting design standards and coaching others.
Project Ownership & Cross-functional Leadership
Own end-to-end learning initiatives from concept to delivery, ensuring timelines, milestones, and deliverables are met. Serve as the lead instructional designer on enterprise-wide or high-visibility training projects. Partner with department leaders, SMEs, and external vendors to ensure content accuracy, training effectiveness, and business alignment. Gain necessary approvals for all training materials and deliverables; provide executive-ready summaries and updates as needed. Represent the Learning & Development function in cross-functional project meetings and strategic discussions.
Learning Effectiveness & Continuous Improvement
Build feedback mechanisms and evaluation tools to measure training effectiveness. Monitor learner engagement, knowledge retention, and on-the-job performance impact. Conduct pilot testing and focus groups to validate program success prior to full-scale implementation. Analyze data and feedback to refine existing content and identify continuous improvement opportunities. Report outcomes and ROI to Talent and business leaders using dashboards and analytics tools.
LMS Deployment & Administration
Manage deployment strategy for all programs through Workday Learning or equivalent LMS, ensuring appropriate audience targeting, testing, and version control. Collaborate with LMS administrators to troubleshoot user issues and optimize learner experience. Maintain audit-ready learning records and support compliance-related training initiatives.
Accessibility, Compliance & Knowledge Management
Ensure training content meets accessibility standards (WCAG 2.1), DEI considerations, and company brand guidelines. Maintain up-to-date materials aligned with legal, safety, and regulatory compliance (e.g., OSHA, harassment prevention). Partner with Legal or HR when needed to fulfill training documentation or audit requests. Contribute to the maintenance of standardized content libraries, templates, and reusable assets.
Mentorship & Team Contribution
Provide peer coaching and design feedback to Instructional Designers and Training Specialists. Model best practices in instructional design, storytelling, and project execution. Contribute to internal learning communities and help raise the overall capability of the Talent Development team.
Preferred Education/Experience
Other duties as assigned
Bachelor’s degree in Instructional Design, Adult Learning, Education, Communications, Organizational Development, or related field; equivalent experience considered
Minimum Type Of Experience Required
5+ years of experience in instructional design, training development, or learning strategy roles Experience leading enterprise training projects in a corporate or retail environment Proven experience managing complex training initiatives and partnering with executive-level stakeholders Experience deploying learning in Workday Learning or comparable LMS
Other
Advanced proficiency in instructional design tools (Articulate Storyline, Rise, Vyond, Canva, Adobe Creative Suite) Strong command of adult learning theory, accessibility design, and training evaluation models Expert in project management, timeline tracking, and cross-functional coordination Ability to synthesize complex concepts into engaging, learner-friendly content Excellent verbal, written, and visual communication skills Strong analytical and critical thinking skills; ability to interpret data to inform content strategy High attention to detail, with ability to manage multiple concurrent projects Collaborative leadership style and ability to mentor peers or junior designers
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc,
our purpose is to fuel the joy of creativity . As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas,
Michaels is the best place for all things creative.
For more information, please visitwww.michaels.com
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all
c
ustomers
to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Education and Training Industries Retail Referrals increase your chances of interviewing at Michaels Stores by 2x Sign in to set job alerts for “Senior Instructional Designer” roles.
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Sr. Instructional Designer
role at
Michaels Stores Join to apply for the
Sr. Instructional Designer
role at
Michaels Stores Get AI-powered advice on this job and more exclusive features. Support Center - Irving
The Sr Instructional Designer leads the design, development, and delivery of strategic learning experiences that drive business performance and elevate enterprise capabilities across Michaels. This role serves as a senior content expert and project lead for complex training initiatives, partnering with cross-functional business leaders, SMEs, and stakeholders to ensure learning experiences are high-impact, scalable, and aligned with company objectives. In addition to content creation, the Sr Instructional Designer is accountable for managing timelines, stakeholder alignment, program evaluation, and system deployment. This role plays a key part in mentoring others and raising the instructional standards across the team.
Major Activities
Learning Strategy, Design & Execution
Lead the design and execution of enterprise training programs across business areas including Retail Operations, Merchandising, Sourcing, Distribution, Manufacturing, and Corporate Support. Conduct comprehensive learning needs assessments and collaborate with stakeholders to define performance objectives, learner profiles, and measurement strategies. Translate business goals into instructional strategies using advanced learning methodologies such as ADDIE, SAM, and blended learning models. Design and develop complex instructional materials including: Interactive eLearning (Articulate Rise & Storyline) Facilitator and participant guides Digital videos and animations (Vyond, Canva) Job aids, skill builders, simulations, and reference tools Customize training modality and delivery method based on learner needs, available resources, and program scope. Drive consistency, brand alignment, and quality across all learning assets by setting design standards and coaching others.
Project Ownership & Cross-functional Leadership
Own end-to-end learning initiatives from concept to delivery, ensuring timelines, milestones, and deliverables are met. Serve as the lead instructional designer on enterprise-wide or high-visibility training projects. Partner with department leaders, SMEs, and external vendors to ensure content accuracy, training effectiveness, and business alignment. Gain necessary approvals for all training materials and deliverables; provide executive-ready summaries and updates as needed. Represent the Learning & Development function in cross-functional project meetings and strategic discussions.
Learning Effectiveness & Continuous Improvement
Build feedback mechanisms and evaluation tools to measure training effectiveness. Monitor learner engagement, knowledge retention, and on-the-job performance impact. Conduct pilot testing and focus groups to validate program success prior to full-scale implementation. Analyze data and feedback to refine existing content and identify continuous improvement opportunities. Report outcomes and ROI to Talent and business leaders using dashboards and analytics tools.
LMS Deployment & Administration
Manage deployment strategy for all programs through Workday Learning or equivalent LMS, ensuring appropriate audience targeting, testing, and version control. Collaborate with LMS administrators to troubleshoot user issues and optimize learner experience. Maintain audit-ready learning records and support compliance-related training initiatives.
Accessibility, Compliance & Knowledge Management
Ensure training content meets accessibility standards (WCAG 2.1), DEI considerations, and company brand guidelines. Maintain up-to-date materials aligned with legal, safety, and regulatory compliance (e.g., OSHA, harassment prevention). Partner with Legal or HR when needed to fulfill training documentation or audit requests. Contribute to the maintenance of standardized content libraries, templates, and reusable assets.
Mentorship & Team Contribution
Provide peer coaching and design feedback to Instructional Designers and Training Specialists. Model best practices in instructional design, storytelling, and project execution. Contribute to internal learning communities and help raise the overall capability of the Talent Development team.
Preferred Education/Experience
Other duties as assigned
Bachelor’s degree in Instructional Design, Adult Learning, Education, Communications, Organizational Development, or related field; equivalent experience considered
Minimum Type Of Experience Required
5+ years of experience in instructional design, training development, or learning strategy roles Experience leading enterprise training projects in a corporate or retail environment Proven experience managing complex training initiatives and partnering with executive-level stakeholders Experience deploying learning in Workday Learning or comparable LMS
Other
Advanced proficiency in instructional design tools (Articulate Storyline, Rise, Vyond, Canva, Adobe Creative Suite) Strong command of adult learning theory, accessibility design, and training evaluation models Expert in project management, timeline tracking, and cross-functional coordination Ability to synthesize complex concepts into engaging, learner-friendly content Excellent verbal, written, and visual communication skills Strong analytical and critical thinking skills; ability to interpret data to inform content strategy High attention to detail, with ability to manage multiple concurrent projects Collaborative leadership style and ability to mentor peers or junior designers
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc,
our purpose is to fuel the joy of creativity . As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas,
Michaels is the best place for all things creative.
For more information, please visitwww.michaels.com
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all
c
ustomers
to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Education and Training Industries Retail Referrals increase your chances of interviewing at Michaels Stores by 2x Sign in to set job alerts for “Senior Instructional Designer” roles.
Senior Instructional Designer and Training Delivery, Customer Support Group (CSG)
Irving, TX $62,400.00-$70,000.00 3 days ago Saginaw, TX $90,952.00-$117,941.00 3 weeks ago Manufacturing Training and Development Manager
General Manager in Training - Southern, CA Region
Plano, TX $69,120.00-$86,400.00 4 weeks ago Centralized Clinical Learning - Training Consultant I
Training & Quality Assurance Manager, Claims Contact Center
Farmers Branch, TX $87,000.00-$107,000.00 1 week ago General Manager in Training - Northern, CA Region
Plano, TX $69,120.00-$86,400.00 4 weeks ago General Manager in Training - New Jersey Region
Plano, TX $69,120.00-$86,400.00 4 weeks ago General Manager in Training - Pennsylvania Region
Plano, TX $69,120.00-$86,400.00 4 weeks ago General Manager in Training - Frisco, TX
General Manager in Training - South/Southwest Houston, TX Region
Plano, TX $69,120.00-$86,400.00 4 weeks ago Plano, TX $69,120.00-$86,400.00 4 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr